AutoFair Honda

I must say what a bias dealer. We had the oppurtunity of buying a preowned honda accord from a fine gentleman named matt there. we were very satisfied with him he worked hard for us, so we went back a few d buying a preowned honda accord from a fine gentleman named matt there. we were very satisfied with him he worked hard for us, so we went back a few days later to finish up and get an inspection. matt was there with a big smile still very helpful even though he had another customer at the same time. twenty minutes into my inspection i was done an ready to leave only to find out that the managment team had riducled and fired matt for a very unjust reason. we were very upset. matt had given us his cell phone number for any problems so a few days later we called to check on him. he was working at a new dealership Grappone Honda. so we came back to buy another car from him at grappone. he was very excited to see us and I cant believe how great our experiance was with him and the managers. way to go matt you found a great dealership. I would DEFINATELY RECOMMEND ANY ONE WANTING A HONDA TO GO SEE MATT AT GRAPPONE ITS WORTH THE TRIP. STAY FAR FAR AWAY FROM AUTO FAIR. More

I had one of the damndest weird experiences I have ever had at a dealership. My helpful, friendly salesperson negotiated a price, with frequent trips to some mysterious office, after which a closer came ou had at a dealership. My helpful, friendly salesperson negotiated a price, with frequent trips to some mysterious office, after which a closer came out to finalize the deal. We agreed on a price, and I told them I wanted to take another look at the car, and when I came back another closer repudiated the 1st closers price and said they wanted $500 more! I was pissed but wanted the car so I told them I had to think about it overnight. He wrote down the new price, and when I came back to buy the car the next day, I was told, Sorry, its now another $500 more! My poor salesman was totally freaked. He had, in effect, done the work of selling the car twice, and got screwed out of making a well earned sale. More

This dealership is horrible. The were dishonest and very unhelpful after they closed my sale. I would never buy a car from them again and highly recommend not to use them if you want good, honest service a unhelpful after they closed my sale. I would never buy a car from them again and highly recommend not to use them if you want good, honest service and good customer service. They have hidden costs and fees and charged me over $1000.00 in for additional fees that I was unaware of until I double checked my financing. Buyer beware!! More