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AutoFair Honda

Manchester, NH

4.7
3,569 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,569 reviews

March 26, 2009

We were very pleased with the whole experience at Autofair Honda in Manchester. Peter really knew his vehicles and gave us the customer service we have come to expect. When we bought a car at anoth More

by dlvincent6
Recommend Dealer
Yes
Employees Worked With
peter wilcot
Mar 26, 2009 -

AutoFair Honda responded

Dear Customer, Thanks for the great review. It’s always nice to hear from Peter’s happy customers. Buying a new vehicle is an exciting experience and we believe buying a vehicle is only the beginning and a top notch active delivery, including reviewing all the features, is a must. Thanks for sharing your experience. Jason LaCroix, General Manager

March 25, 2009

My son bought a new Ridgeline from Autofair in Dec, 08. He called me and told me all about his new truck; how it drives great, handles like a car, nice smooth ride, nothing like most pick-up trucks. Best More

by rp112946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Thank you for the positive feedback. It’s nice to hear another review from one of Adam’s raving fans. Adam does a great job with his customers and appreciates the referrals. I hope you enjoy your new Ridgeline. Jason LaCroix, General Manager

March 25, 2009

I must say Adam Rocheleau with AutoFair Honda was "OUTSTANDING". If you are looking for a great honest Salesman he's the one to go to. He definately looks for a vehicle that is in your best interest More

by WandaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for sharing your experience. I’m glad we were able to get you into a better situation before it snowed again. Some people are shocked at the ability we have to get customers out of their current situation. We deal with many lenders, so we have many options to help our customers. I hope you continue to enjoy your new vehicle. Jason LaCroix, General Manager

March 24, 2009

I was looking for a truck but didn't want to spend quite as much as a new Ridgeline would run me. I had spoken with Adam R. and told him what my budget was, and for a week we went back and forth by email an More

by awandell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Thank you for the positive feedback. I’m happy to see we have changed your perception of dealerships. Adam is a great example of the professional staff we employ. We make it a point to do everything we can to find the perfect vehicle for each customer. I will pass on the kudos to the rest of the staff. Jason LaCroix, General Manager

March 24, 2009

I sent out emails to every Honda dealership in New England and Autofair Honda was able to beat my best offer on a new Civic by almost $700. Adam came in on his off day to complete the sale because I More

by michaelm4899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. I’m glad we were able to accommodate you in you vehicle purchase. We understand that customers have a choice in where they shop, and we’re glad you chose us. Being one of the largest new car dealers in this area make it easy for us to get customers the best deal up front. I hope you enjoy your new Honda. Jason LaCroix, General Manager

March 24, 2009

All the employees that I dealt with at Autofair Honda were great to me! Adam was patient and helped me find a car that I love and he gave me a great price for it. The environment is friendly yet professi More

by kaligoddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 24, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. We do our best to make sure every customer feels as comfortable with their buying experience as you did. Adam does a great job of finding what a customer’s needs are before selecting a vehicle. I’m glad you had a great experience and appreciate you telling others. Jason LaCroix, General Manager

March 22, 2009

We visited Autofair Honda while seeking to lease a new Accord. The day before, we visited Grappone to discuss our trade in situation and found that we were close to where we wanted to be, but were about $ More

by seanvtc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke
Apr 10, 2009 -

AutoFair Honda responded

Dear Customer, I'd like to apologize for the negative experience. After reviewing the notes, it seems that we did not communicate effectively internally. Our goal is world class customer service, and I'm sorry that we missed our mark. We have taken measures to ensure this type of situation does not happen again. Jason LaCroix, General Manager

March 21, 2009

I was looking for a new honda odyssey. Pete wilcott helped me learn everything i needed to know about my van. the reason for my purchase was so i could bring my young son to all his medical appointment More

by camsmom4_27_04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Mar 24, 2009 -

AutoFair Honda responded

Dear Customer, We strive everyday to make sure our staff goes above and beyond to fully meet our customer’s needs. After reading your touching review, I am left speechless. It seems we hit our mark in regards to your visit and it makes me proud to know we did such an excellent job. Thank you for the positive feedback. Jason LaCroix, General Manager

March 12, 2009

When I went onto the Autofair website, it was with nearly no intention of buying anything. I had committed myself to another car in a personal sale and was arranging Plan B in the case that, for whatever re More

by ScottM875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott, Keith Brewin
Mar 13, 2009 -

AutoFair Honda responded

Thank you for the nice comments. I’m glad that AutoFair and our staff made such a lasting impression on you. We make it a point to keep customers best interests in mind while shopping for a new vehicle. Keith, as well as our entire internet department, is very quick at responding to customers requests. We feel that being up front with pricing and making sure customers have a great buying experience will help ensure more customers put their trust back into the auto industry. Jason LaCroix, General Manager

March 12, 2009

I went in not looking for a car, walked out the next day with one. Steve was so friendly and made me an offer I could not refuse. I also did not get an owners manual, and Steve ordered me one and put it r More

by Picks2847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Turner
Mar 12, 2009 -

AutoFair Honda responded

Thank you very much for the positive feedback. We pride ourselves on having a great staff that truly takes care of our customers. Having such a large selection of vehicles makes it possible for us to offer such amazing deals, as you pointed out. We appreciate the feedback and I hope you are enjoying your new vehicle. Jason LaCroix, General Manager

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