AutoFair Honda
Manchester, NH
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When I first went to Auto Fair Honda I purschased a 2002 Dodge Stratus from them. This was my first car. I had no idea what I was doing but I do remember that everyone was very friendly. Unfortunally the ca Dodge Stratus from them. This was my first car. I had no idea what I was doing but I do remember that everyone was very friendly. Unfortunally the car did not last as long as I hoped so I took it back and traded it in for a brand new 2009 Honda Civic. Tom Miller was the first to greet me. He was so nice and caring. I came to him in tears over my Startus. I told him all the problems I had with it and why I was trading it in. He came to me with open arms and helped me every way that he could. He even gave me a tour of the facility. After everything was said and done I leased a new 2009 Honda Civic. About four months later I started having trouble with the car. I took it back they tested it and took the upmost care to find exactly what was wrong with it. I took it back at least once a week with the same problem but we could never get it to duplicate it. My frustrations were high I knew their were too. But Kelly Mason and Jason Whitaker always had a smile on their face when I came in. They never turned me away or were ever second guessing what I was telling them. Eventually I came so much people who hadn't worked with me cared enough to know who I was and why I was there. After almost 8 months I took the car back to them and I now have a brand new 2010 Honda Civic. Robert Prine and Derrick Winward took such care of me. They didn't overwhem me and they help me out as much as they could with the price of the car and the monthly payments. No matter what goes wrong I will continue going to AutoFair Honda and I reccomend this place to everyone. More
This is my second car I purchased from AutoFair. My first car was a 2003 CRV. My overall experience with service and sales was excellent. I was just browsing and looking at the new cars. I met Alison and car was a 2003 CRV. My overall experience with service and sales was excellent. I was just browsing and looking at the new cars. I met Alison and she was willing to help me in anyway she could. She worked with me and understood my reluctance to give up my CRV as I did not like the new CRV's Alison suggested the Odyssey which I ended up purchasing. I felt that she was very knowledgeable and had great enthusiasm. She followed up with calls and E-mails and set up the appointment for our inspection. Suffice to say, that I would recommend this dealership and especially ALison. More
courteous and friendly staff, beat a deal I already had with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank you to everyone at Autofair Honda who made this the least difficult car purchase I have ever made. More
Wasn't able to make a deal, but had a great overall experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian was knowledgeable, friendly and respectful of my budget and time. I have purchased from Autofair before and hope to again when the time's right! More
Derrick Winward Rocks!!! Made my daughter's first experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pre experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pressured to buy anything she didn't like or want. I will definitely recommend this salesman to friends and colleagues. More
I received top dollar for my trade-in, and great price on the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my family and friends. I also received the best interest rate from the folks at Autofair. That was quite helpful as my credit score wasn't the greatest. More
I was greeted promptly at the Autofair Manchester Honda dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure sal dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure salesperson and was a very good listener. I had a little bit of a concern with a few minor payment details after the sale but it was quickly squared away by the Customer Relations Manager, Austin Rush and the General Sales Manager, Robert Prine. All the staff at this dealership went above and beyond to make sure I was completely satisfied with my new car purchase. Thank you again, Autofair Honda! More
Stopped at dealership just to try to get a price on a "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway for about 3 months while I made payments on it. Also, I was 1 week post op for a hip replacement, so was hobbling around with my cane. I cannot tell you how helpful and caring Burton was. He had my Honda CRV appraised and did an estimate on my Focus, which was at home. He came very close to the price I was willing to pay for a new CRV, but honestly, I was very happy with the 2006 CRV that I was currently driving, and at this point, my surgery site was getting very achy, so I really needed to go home and rest/sleep. Derek rode to my home with me and drove my Focus back to the dealership so they could appraise that car also. I said I would go back to the dealership the next day. I SLEPT!!! Woke up to my phone ringing (it was my son) and about 5 mins. after I hung up my doorbell rang and it was Derek with my new 2010 CRV and all the paperwork to sign - they had increased the trade-in values of my car(s) and the revised payment met my needs perfectly. I signed all necessary papers and Derek left with my old CRV and I had a brand new one in my garage!!! Never left my home a second time - they came to me. I have never had such superb service ! Thank you, Burton & Derek! More
Being a "do-it-yourselfer", its been tough to find a service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended duri service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended during my recent vists to Autofair Honda. Assistant Service Managers Randall Werner and Daniel Wood provided access to the auto technicians, special ordered parts and were available during their breaks and on one occasion during his day off to answer questions I had during the repairs I was trying to complete. Their support and understanding of my need to minimize cost, their professionalism and personable approach in helping me to diagnose the problems, made my experience there very positive. And the work I completed with their help came out perfectly! More
We had a great experience purchasing a car at Autofair Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new ca Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new car in just a few hours. Alsion our sales rep was very knowledgeable and paid attention to every detail. Making buying a car fun!!!! We were so impressed at how efficient the staff was throughout the whole purchasing process. Highly recommend this dealership. They are all about customer service. And I love my Honda!!!!! Thank you Alison , Thank you Honda Autofair. More


