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AutoFair Honda

Manchester, NH

4.7
3,512 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,512 reviews

April 05, 2009

I worked with Peter Wilcott in buying my first NEW car and he was very patient and helpful. He also was very flexible with regards to scheduling a time for pick up. I would recommend using Peter as a sal More

by apasternak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
March 31, 2009

While looking for a new car, my boyfriend and I happened to go to Auto Fair Honda and met Peter Wilcott. He was extremely patient with us with our multiple questions and concerns. Peter explained the pros a More

by beckyl303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Apr 06, 2009 -

AutoFair Honda responded

Dear Becky, Thank you for the nice feedback. It’s always great to hear from another one of Pete’s happy customers. We think it is important to find the right vehicle for the right person. I’m glad Pete took the time to find you the perfect vehicle. Jason LaCroix, General Manager

March 30, 2009

This is my third lease of a CR-V with AutoFair and they always make it easy. My sales person was Peter Wilcott, and he was very accessable, helpful and good to deal with. I would certainly recommend this More

by SPillsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Mar 31, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. It is always great to hear from all of Pete’s happy customers. We appreciate the referrals and recommendations. Jason LaCroix, General Manager.

March 26, 2009

We were very pleased with the whole experience at Autofair Honda in Manchester. Peter really knew his vehicles and gave us the customer service we have come to expect. When we bought a car at anoth More

by dlvincent6
Recommend Dealer
Yes
Employees Worked With
peter wilcot
Mar 26, 2009 -

AutoFair Honda responded

Dear Customer, Thanks for the great review. It’s always nice to hear from Peter’s happy customers. Buying a new vehicle is an exciting experience and we believe buying a vehicle is only the beginning and a top notch active delivery, including reviewing all the features, is a must. Thanks for sharing your experience. Jason LaCroix, General Manager

March 25, 2009

I must say Adam Rocheleau with AutoFair Honda was "OUTSTANDING". If you are looking for a great honest Salesman he's the one to go to. He definately looks for a vehicle that is in your best interest More

by WandaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for sharing your experience. I’m glad we were able to get you into a better situation before it snowed again. Some people are shocked at the ability we have to get customers out of their current situation. We deal with many lenders, so we have many options to help our customers. I hope you continue to enjoy your new vehicle. Jason LaCroix, General Manager

March 25, 2009

My son bought a new Ridgeline from Autofair in Dec, 08. He called me and told me all about his new truck; how it drives great, handles like a car, nice smooth ride, nothing like most pick-up trucks. Best More

by rp112946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Thank you for the positive feedback. It’s nice to hear another review from one of Adam’s raving fans. Adam does a great job with his customers and appreciates the referrals. I hope you enjoy your new Ridgeline. Jason LaCroix, General Manager

March 24, 2009

All the employees that I dealt with at Autofair Honda were great to me! Adam was patient and helped me find a car that I love and he gave me a great price for it. The environment is friendly yet professi More

by kaligoddard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 24, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. We do our best to make sure every customer feels as comfortable with their buying experience as you did. Adam does a great job of finding what a customer’s needs are before selecting a vehicle. I’m glad you had a great experience and appreciate you telling others. Jason LaCroix, General Manager

March 24, 2009

I sent out emails to every Honda dealership in New England and Autofair Honda was able to beat my best offer on a new Civic by almost $700. Adam came in on his off day to complete the sale because I More

by michaelm4899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. I’m glad we were able to accommodate you in you vehicle purchase. We understand that customers have a choice in where they shop, and we’re glad you chose us. Being one of the largest new car dealers in this area make it easy for us to get customers the best deal up front. I hope you enjoy your new Honda. Jason LaCroix, General Manager

March 24, 2009

I was looking for a truck but didn't want to spend quite as much as a new Ridgeline would run me. I had spoken with Adam R. and told him what my budget was, and for a week we went back and forth by email an More

by awandell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rocheleau
Mar 25, 2009 -

AutoFair Honda responded

Thank you for the positive feedback. I’m happy to see we have changed your perception of dealerships. Adam is a great example of the professional staff we employ. We make it a point to do everything we can to find the perfect vehicle for each customer. I will pass on the kudos to the rest of the staff. Jason LaCroix, General Manager

March 22, 2009

We visited Autofair Honda while seeking to lease a new Accord. The day before, we visited Grappone to discuss our trade in situation and found that we were close to where we wanted to be, but were about $ More

by seanvtc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke
Apr 10, 2009 -

AutoFair Honda responded

Dear Customer, I'd like to apologize for the negative experience. After reviewing the notes, it seems that we did not communicate effectively internally. Our goal is world class customer service, and I'm sorry that we missed our mark. We have taken measures to ensure this type of situation does not happen again. Jason LaCroix, General Manager

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