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AutoFair Honda

Manchester, NH

4.6
3,448 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,448 reviews

February 24, 2009

I was interested in buying a used Honda Accord, and had shopped around for many weeks, when I decided to check out Autofair Honda. When we pulled in nobody botherd us and we were able to walk around and l More

by jaredp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Feb 25, 2009 -

AutoFair Honda responded

Thank you for the review. I'm glad to see you had such a good experience while shopping here at AutoFair. We make it a point to make sure buying your next vehicle is as quick and painless as possible. I hope you enjoy your new Accord. Jason LaCroix, General Manager

February 22, 2009

Prior to going to autofair, i did a good bit of research online. Initially, i went to Ford. No sooner did i get onto the lot, before i could even vacate my vehicle, they were on me like flies.....so pushy More

by 10fns69111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
peter wilcott
Feb 23, 2009 -

AutoFair Honda responded

Thank you for the great feedback. I think some customers will agree with you, that buying a new vehicle can be stressful. Our goal, here at AutoFair, is to make your purchase experience as stress free as possible. Peter does a great job for us and takes the time to truly find what a customer’s wants and needs are. I feel our entire staff has that friendly attitude, which customer’s such as you tend to value. Jason LaCroix, General Manager

February 18, 2009

I walked into the dealership almost one year ago and talked with Austin Rush, Sales Consultant. I have owned three Honda products, and drove '91 Accord for 15 years, till it was totaled in the acciden More

by dbdRL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Rush
Feb 19, 2009 -

AutoFair Honda responded

Thank you for the nice remarks. We believe that follow up is so important. We understand that customers don’t always find the perfect car on the first try. It is our responsibility to make sure we stay in contact through the whole purchase cycle to ensure every question is answered. I will pass the kudos to Austin. Jason LaCroix, General Manager

February 17, 2009

We came to Autofair Honda after visiting several area dealerships when looking for our next vehicle. After checking out the other choices in 7+ passenger vehicles we were certain that Honda had the best More

by aubrey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Feb 17, 2009 -

AutoFair Honda responded

Thank you for the great feedback. We rely of the feedback from customers, such as you, to help us better our business practices. We have found recently that people conduct a good deal of research before purchasing their new vehicle. It is so important for us to make sure we stay in close contact with our customers, like Peter does, to ensure we can help them through the buying process. We have also been working hard to shorten the time it takes to complete a purchase, and I’m pleased you noted their promptness. We appreciate your business and your feedback. Jason LaCroix, General Manager

February 17, 2009

I went into autofair because I had seen all of their commercials on television and have heard nothing but great things about autofair. At first I went online to see what kind of cars that are available More

by pryncessdee143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 17, 2009 -

AutoFair Honda responded

Thank you for the kind words. Our Internet Department does a great job of responding to customers very quickly, which is important in today’s fast paced world. We try our best to go above and beyond here at AutoFair. Whether it’s going to pick up a customer who can’t get a ride here, looking at multiple vehicles until you find the perfect match, or just making sure you can be helpful, our staff goes the extra mile. We appreciate the referrals and I hope you’re still enjoying your new vehicle. Jason LaCroix, General Manager

February 12, 2009

We came to Autofair Honda looking for a 2008 Fit. None were on the lot at the time, but Peter offered to call as soon as one was available. He did. However, before we could get to the lot the Fit was so More

by wentzjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Feb 12, 2009 -

AutoFair Honda responded

Thank you for the nice words. I’m glad we were able to get the exact vehicle you wanted. We have a huge inventory here at AutoFair, which makes it easier to get the exact vehicle you’re looking for. We believe that keeping in contact with customers is vital; not only during the sales process, but also during the entire time a customer owns their vehicle. I’m glad you were able to experience this first hand. Jason LaCroix, General Manager

February 09, 2009

We bought a 2008 Fit from Autofair Honda about a year ago. It was a great experience. Fair pricing, sales consultant (Pete Wilcott) was a nice guy to work with, etc. This is the second car we have purcha More

by Bradley45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Feb 10, 2009 -

AutoFair Honda responded

Thank you for the great feedback. I’m happy to hear you have had such good experiences here at AutoFair. Referrals are the best form of flattery so I appreciate your recommendations to other shoppers. Our Service Department is top notch, and we are the only Service Express Certified dealer in New Hampshire. We want servicing to be a comfortable and convenient experience, so our shuttle van, Wi-Fi work areas and kids room definitely are appreciated by customers such as you. Jason LaCroix, General Manager

February 04, 2009

I was referred to AutoFair Honda by my BJ's Buyer's Service. During the past year+ I had researched "best" new cars. Honda was my choice (helped by Consumer Reports); and as a retired 65 year old I v More

by jaconova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Turner, Nicki Jondro, Christina & Keith
Feb 05, 2009 -

AutoFair Honda responded

Thank you for kind words. We have realized that a great deal of customers utilize the internet to shop for the best price as well as research dealers. We take pride in our Internet Department as they are very quick to respond and our no-nonsense approach makes shopping for a new Honda easy. I feel that the way our customer’s are treated says a lot about our dealership and we hope every customer’s experience is as great as yours. Jason LaCroix, General Manager

February 03, 2009

My wife and I needed to replace our Accord lost in a rollover accident (it saved her life) and decided we would go to AutoFAir after Christmas only for a test drive thinking a Civic would be nice. Cost More

by JDesrosiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Kang, Jason
Feb 05, 2009 -

AutoFair Honda responded

Thank you for the feedback in regards to your shopping experience. I am sorry to hear about the accident and I hope everyone involved is ok. The fact that your wife walked away from this rollover is a great testament to Honda’s Philosophy of Safety for Everyone. I’m sure you’ll appreciate the new Accord’s safety features as well as total redesign. Tae is our most seasoned employee and it is clear why customers continue to purchase vehicle from AutoFair year after year. Tae, as well as our entire staff, is committed to meeting a customer’s needs and wants while providing a hassle free, low pressure atmosphere. Jason LaCroix, General Manager

January 28, 2009

My experience at AutoFair Honda was the best I've had in car buying. Peter was more than willing to take all the time I needed in my decision to buy my Honda Accord. His knowledge of the Honda car line was More

by aris813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Jan 29, 2009 -

AutoFair Honda responded

Thank you for the feedback in regards to your shopping experience. Peter is a great example of the type of sales professional we have here at AutoFair. With all the choices consumers have today we need to make sure our sales team is educated on our vehicles as well as our competitors. Our low pressure sales approach is obviously appreciated by customers such as you. I will pass the kind words to Peter and I thank you for your business. Jason LaCroix, General Manager

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