AutoFair Honda

I must say Adam Rocheleau with AutoFair Honda was "OUTSTANDING". If you are looking for a great honest Salesman he's the one to go to. He definately looks for a vehicle that is in your best interest "OUTSTANDING". If you are looking for a great honest Salesman he's the one to go to. He definately looks for a vehicle that is in your best interest for yourself or family! I went in just to see if I would be able to get out of my leased vehicle from another dealer. I wasnt happy with my current car due to it being rear wheel drive and not being comfortable driving in the snow.(Yes, I know we live in NE and should have all wheel drive. Hahhaa! I made a mistake!) I had a year and half left on the lease but I wanted out of it before the next snow storm hit. Adam and his team did not waste any time trying to get this situation resolved. After test driving a few cars, Adam pulled up a Honda Civic SI. He crunched the numbers and I was actually going to be able to save money on my insurance and my monthly car payments were going to drop. I was happy! I didnt think it was going to be possible and he pulled it off!! If you dont think getting out of your current situation with your car is possible go see Adam! He may surprise you with what he can come up with! You will be Amazed!!! More

My son bought a new Ridgeline from Autofair in Dec, 08. He called me and told me all about his new truck; how it drives great, handles like a car, nice smooth ride, nothing like most pick-up trucks. Best He called me and told me all about his new truck; how it drives great, handles like a car, nice smooth ride, nothing like most pick-up trucks. Best of all, it's a Honda! He also told me he got a great deal from Adam. So I went there on New Years Day, asked for Adam, and I left the dealership with a new Ridgeline. Adam has been great to work not only during but after the sale as well. This is an awesome truck, and I would highly recommend the Ridgeline to anyone who needs an all-purpose every-day commuter vehicle and occasionally pulls a trailer and/or needs a cargo bed for light hauling. One of the things I like most about the Ridgeline is the huge weather-tight well in the bed. It's like a pickup with a trunk, a really nice design. I also like the fact that the tailgate opens both ways, either down like most tailgates, or you can open it like a like a door so you don't need to reach across it to open the lid to the trunk-well. If you want a Ridgeline, go to Autofair and ask for Adam; tell Adam Ron Pearson sent you. They have a nice referral program .. More

I sent out emails to every Honda dealership in New England and Autofair Honda was able to beat my best offer on a new Civic by almost $700. Adam came in on his off day to complete the sale because I England and Autofair Honda was able to beat my best offer on a new Civic by almost $700. Adam came in on his off day to complete the sale because I needed to pick it up immediately. He had everything prepared when I got there and I was in and out within an hour, no surprises or hidden fees. In fact, they actually sold it for $200 less than the price we had agreed on over the phone. There was none of the typical high pressure push for extended maintenance and warrantees either. I told them I wasn't interested in them and that was it. If I ever buy another Honda, I'm definitely coming to these guys first. More

I was looking for a truck but didn't want to spend quite as much as a new Ridgeline would run me. I had spoken with Adam R. and told him what my budget was, and for a week we went back and forth by email an as much as a new Ridgeline would run me. I had spoken with Adam R. and told him what my budget was, and for a week we went back and forth by email and phone as used vehicles came in. I couldn't believe how diligent he was at calling me with all new arrivals that fit my wants. He found me a used truck with all the amenities I wanted at a fair price and I walked out with the keys the afternoon that he called me to tell me the truck was available. I was amazed that Adam and the financing department could be so accommodating especially on a Sunday afternoon. I'll be honest I usually steer clear of dealerships and tend to purchase private sale. The experience I had With Adam and the team at Autofair has changed my opinion of dealerships. Thanks. More

All the employees that I dealt with at Autofair Honda were great to me! Adam was patient and helped me find a car that I love and he gave me a great price for it. The environment is friendly yet professi were great to me! Adam was patient and helped me find a car that I love and he gave me a great price for it. The environment is friendly yet professional, and they don't give you the "I'm getting ripped off" feeling. I appreciate everyone's help and will buy my cars there in the future. More

We visited Autofair Honda while seeking to lease a new Accord. The day before, we visited Grappone to discuss our trade in situation and found that we were close to where we wanted to be, but were about $ Accord. The day before, we visited Grappone to discuss our trade in situation and found that we were close to where we wanted to be, but were about $20-$40 high on the monthly payment and they just didn't have any more room to go down. I sent an email request to Autofair Honda stating the year,make and model, as well as payoff and VIN of our trade in. We made it very clear that the car was on loan to someone who had it out of state that weekend, but that we were looking for ballpark pricing. Brooke called about an hour later and stated that there were honda people on site, and that she thought we could lease the vehicle for less than $300 a month, but certainly in the low $300 range. I was told to ask for her on arrival. I made a point to say that this was a WANT to buy, not a NEED to buy, and that if we couldn't make it within our budget, there was no sense wasting our time or theirs. When we arrived, we were greeted by a friendly salesman, and stated that we were here to meet Brooke. He took us inside, went to talk to someone (sales manager?) who said she was tied up and that he would send her our way shortly. When we insisted that we would wait, we were told that Brooke basically returns calls to people and handles the phone side of things, and isn't really a salesperson at all. Our salesperson was extremely surprised to hear that the vehicle was out of state, and after some quick number crunching told us that there was no way we could get in the car with our down payment for less than the mid $400 range. We were further told that our trade in was worth about half the KBB trade in value in good condition (we pointed out that the vehicle is clean with new tires and is in essentially like new condition). When I mentioned what Brooke had said to me on the phone, the response I received was "Well, that's her job" - WOW. There was as brief effort to sell us on either long term financing or a used vehicle, but we left before we wasted any more of our or the salespersons time. On the other hand, Rich Gagnon at grappone was very friendly and helpful, even if he couldn't make the numbers work for us. More

I was looking for a new honda odyssey. Pete wilcott helped me learn everything i needed to know about my van. the reason for my purchase was so i could bring my young son to all his medical appointment helped me learn everything i needed to know about my van. the reason for my purchase was so i could bring my young son to all his medical appointments in boston, therapies, & any outing needed for his care. not only did pete tell me all about my soon to be new van! he helped me make sure my son's wheel chair, hige carseat, & all medical equipment fit well in the van, he accomadated all of our needs & then some. now just before i was about to sign on my new van, pete told me about another wonderful service they offer, honda offers a service to adapt your vechile for handicaped people. i was blown away. i left there feeling more then happy with my purchase. my son passed away 5 months after we purchsed our van for him. he had the most fun in that van. i was no longer stressed when we traveled. he truely enjoyed his last 5 months of life to the fullest thanks to honda autofair, pete wilcott, & the staff!!! thank you all from the bottom of my heart. i rated everything except price a 5 because i think they all went above & beyond helping me get the vechile i needed to help give my son a better life. no words can ever say thank you enough. i rated a 3 on the price because i think all vechiles are way too much money. my van though is well worth the price. for those of you looking for a new or used honda, go to autofair honda, they will not only meet your expections but exceed to find you just the right car, van, truck, or suv that suits you & your family. anyone of the staff at autofair is very nice & carring. i highly recomend them all!!!!!!! More

When I went onto the Autofair website, it was with nearly no intention of buying anything. I had committed myself to another car in a personal sale and was arranging Plan B in the case that, for whatever re no intention of buying anything. I had committed myself to another car in a personal sale and was arranging Plan B in the case that, for whatever reason, it didn't work out from the seller's perspective. Once I gave a request to contact me, I was quickly contacted by Keith, who was incredibly helpful. I went to look at the car and still had minimal intention of purchasing it. After taking the car for a test drive and meeting with Keith and Peter personally, the Jetta quickly shifted to Plan A. I don't have a lot of trust in the auto sales industry, but Peter quickly dismissed any fear or hesitation that I had. He was genuine and not at all pushy. Not only that, but Peter made me feel as if he genuinely had my best interests in mind. He never hid anything regarding price. Peter was a true professional, making certain we were comfortable throughout the entire process. Although I honestly think it's going to be quite some time before I need another car, Autofair has gained a customer for life. Thanks everyone! More

I went in not looking for a car, walked out the next day with one. Steve was so friendly and made me an offer I could not refuse. I also did not get an owners manual, and Steve ordered me one and put it r with one. Steve was so friendly and made me an offer I could not refuse. I also did not get an owners manual, and Steve ordered me one and put it right in the mail that afternoon. Amazing deals, amazing selection, and most importantly amazing people. Thanks Steve for making my first car purchase a great experience. More

We got an advertisement in the mail and though we had never planned on going there were foolishly enticed. We went just to LOOK but somehow bought the Accord. The sales person was nice enough, Basically never planned on going there were foolishly enticed. We went just to LOOK but somehow bought the Accord. The sales person was nice enough, Basically because we weren't really prepared to buy the car that day, we got ripped off on the price. I usually buy at Commonwealth, and highly recommend them. I actually got them to lower their price because at the last minute I got a bad feeling and started crying because I didn't feel good about it and called Commonwealth. I didn't tell Commonwealth I was at another dealership, I just called and told them I had bought from them before and wanted to know what they could give me A new Accord for. They quoted me a price $1000 less than they had given us for a DEMO car! So they then adjusted the deal. I was OK for the time, thinking all was fine. We were supposed to get our Certificate of Origination in the mail on Monday so I could register my car (Which Commonwealth always does for me) The paper didn't come and it had been a week. The DMV told me that technically I didn't own the car, so I could give it back. So I tried to but the General manager told me there was no way he was going to give me my trade in back (Which they totally ripped us off, lying and saying it was going to go to auction but they sold if for 3 times what they gave us in less than a week after We told them we were going to sell it our selves and they convinced us we would be causing more hassle doing that so we just traded it in for $2300 less than KBB said it was worth!) Anyways, I told him I didn't care, they could keep my car, I didn't want them to have my business and he told me they wouldn't take the car back and I already have a loan through them so I had to stay with them but they would let me trade it in for the EX that I had wanted. So I felt a little better about the car I had but not about the manager. I told him I had been ripped off and he said I was the one who made the agreement and he wasn't going to give me any discount, even after the hassle. So anyways, then I had an issue getting the new Certificate of origination and finally my sales man actually drove quite a distance to get it and bring it to our house, which I did appreciate and is why I didn't give them a 1 for friendliness. Even though this all got taken care of only after my insurance company called them and told them it is ridiculous and the needed to rectify the situation! But that was only one issue..... Dean Talley used to be a finance manager there (they claim he got fired after my complaint, but I assume they just wanted to make me feel bad which is just so messed up Since I recently heard from my friend that a dealership she went to tried the same tactic) He quoted us a monthly payment then said it would only be $6 more a month for this amazing warranty up to 120,000 miles that would cover everything under the sun it seemed. I said OUT LOUD, and he later admitted he heard me say "That's only $360, that is worth it" We were rushing when we filled out the paperwork because it took SOOOOO long there! We didn't notice it was over $2000 for the warranty. He had just quoted a higher monthly payment and said it would be $6 more than that and tried to use the argument that it was only $6 more than the payment he quoted even though that was not a real number! They are such scam artists! More