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AutoFair Honda

Manchester, NH

4.6
3,448 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,448 reviews

June 24, 2009

David Leary was a pleasure to work with and I would work with him, and this dealer in the future. I traded in my Subaru Outback for a 2010 Honda Pilot. They have the largest inventory of vehicles and the be More

by honda_buyer_2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leary
Jun 30, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the kind words. I’m happy to see that we were able to make your visit an enjoyable one. We appreciate your business and value your input. Jason LaCroix, General Manager

June 23, 2009

Autofair Honda made buying my car easy. The staff was very friendly, and Pete Wilcott did an excellent job in answering my questions and providing information. They were not pushy like many other dealer More

by jzuill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Wilcott
Jun 25, 2009 -

AutoFair Honda responded

I would like to personally thank you for taking time to write a nice review about Peter Wilcott and AutoFair Honda. In my opinion what sets us apart from other dealerships is how we treat our customers. You could buy a new Honda anywhere, but we want to truly earn your business based on having a unique buying experience. Again, thank you for your kind words. Jason LaCroix General Manager

June 22, 2009

I have bought 3 new Hondas from AutoFair over the past 6 years. It has been a positive experience all around for each car. When I purchased my Odyssey, I went in with my 2 small children. Pete Wilcott no More

by BLG74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Jun 25, 2009 -

AutoFair Honda responded

Thank you for your kind words about Peter Wilcott and AutoFair Honda. We are always striving to meet the needs of our customers and their children. It is my personal goal to continue to make us the most family friendly dealership that you have ever visited. It sounds like we have made a customer for life and we look forward to many years of working together for all of your vehicle needs. Thank you, Jason LaCroix General Manager

June 15, 2009

As a first time car buyer I had greater hopes for the Autofair Honda dealership. I had heard good things about them, so naturally they were on the top of my list to check out. I went in with my father wh More

by isis913
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember, there were too many
Jun 30, 2009 -

AutoFair Honda responded

Dear Customer, After reading your review I must admit I was concerned. We value our customer's time and it seems as though our processes failed. We believe in a continuous improvement model and I can assure you we will learn from your feedback. It is unfortunate that you are out of town for the summer, as we would like to do anything possible to make good on your visit. Jason LaCroix, General Manager

June 02, 2009

I had my Civic brought into AutoFair after it decided not to start on me while I was looking at apartments. When I called the first time and explained that I was not from the area (I'm from PA and was stayi More

by jredison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 03, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the review. Too often service departments get overlooked for the great job they do. We have a great staff that prides themselves in taking care of our customers. There are times when we all get in a bind and it’s unfortunate to be without your vehicle. We do our best to ensure our customers repairs are done in a timely manner with little inconvenience. I’m happy to hear we’ve earned your future business. Jason LaCroix, General Manager

June 01, 2009

Purchased new automobile through Sales Representative Peter Wilcott - Peter was professional, genuinely friendly and accommodating. Dealership overall was pleasurable to work with. If I were to purchase More

by nhdglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
May 27, 2009

I had a wonderful experience working with Jim Thatcher. He was very knowledgeable about the CRV that I purchased. He was a pleasure to work with and explained all the features of the CRV EX I would pu More

by laurie riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James R. Thatcher, Jim Thatcher
May 27, 2009

We went to Autofair looking to get out from under our 2005 Silverado and to purchase a new Accord. We were set up with Peter as a sales rep and right from the get-go he was as friendly and as helpful as More

by Shawn78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
May 28, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. It is always nice to hear from another one of Peter’s happy customers. Being one of the largest Honda dealers in New England makes it easier for us to get customers in difficult situations out of their trade and into a new Honda. I hope you enjoy your new Accord. Jason LaCroix, General Manager

May 27, 2009

Ryan was AWESOME! He was more than helpful and very enthusiastic. He went over and above the call of duty to make sure we were happy. We got a great price on the new car and a good trade in value for More

by pattigilbertnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith & Keith (Sales Manager)
May 28, 2009 -

AutoFair Honda responded

Dear customer, Thank you for the feedback. We always shoot for a world class experience and it seems like we succeeded! Ryan does a great job for us and his customers appreciate his attention to detail. Ryan is one of our newer employees and has done very well with our ongoing training. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

May 27, 2009

This is the third Honda we have purchased at Autofair. Each time I have been courted by other dealers since I check on the Internet before walking into the dealer's den. Each time Autofair has given me t More

by bglees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
May 28, 2009 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. We appreciate the continued business of our valued customers. Peter does a great job for us and his customer’s continue to sing his praises. We look forward to meeting all of your automotive needs. Jason LaCroix, General Manager

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