Back

AutoFair Honda

Manchester, NH

4.6
3,448 Reviews

200 Keller Street

Manchester, NH

03103

Directions

By Type

Showing 3,448 reviews

April 05, 2010

I received top dollar for my trade-in, and great price on the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my More

by joefred_77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott, Jose Oliver
Apr 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the follow up. Being one of the largest Honda dealerships in the New England area means we can offer our customers top dollar for their trades! We also work with so many banks that we can get our customers with challenging credit a great rate! We appreciate the referrals and we will pass the kudos to Peter and Jose. Jason LaCroix, General Manager

April 05, 2010

I was greeted promptly at the Autofair Manchester Honda dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure sal More

by ladybugNH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ayotte, Austin Rush, Robert Prine, Nick Ayotte
Apr 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. Nick does a great job for us and customers love his low pressure approach. I’m happy we were able to address all of your concerns and that you are completely satisfied. Jason LaCroix, General Manager

April 01, 2010

Being a "do-it-yourselfer", its been tough to find a service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended duri More

by GROUNDPILOT2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RANDALL WERNER, DANIEL WOOD, Randall Werner
Apr 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Our service department does an amazing job for us and sometimes doesn’t get the praise they deserve. Our advisors work tirelessly from 7am to 9pm to ensure that every one of our service customer’s needs is attended to. We understand that sometimes just answering questions can make a big difference in how you treat a customer. Our goal is 100% customer satisfaction and it seems we hit our mark! We look forward to exceeding your expectations for years to come. Jason LaCroix, General Manager

April 01, 2010

We had a great experience purchasing a car at Autofair Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new ca More

by annuttopeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Apr 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. Alison does a great job for us and her customer’s agree that she definitely makes buying a car fun! Our goal is not only to have the highest level of customer service but also to bring the fun and excitement back with shopping for a new vehicle. We understand that some customers don’t like the car buying process. I think you’d agree that when buying from AutoFair its fun and stress free. I will pass the kudos to Alison. Jason LaCroix, General Manager

March 29, 2010

I came in to Autofair Honda to see Matt with what you could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this sal More

by happySUVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kipp
Mar 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. We have a number of customers in similar situations that you were in. Being such a large dealership and having so many relationships with a wide array of lenders means we have the best shot of getting challenging situations approved. Our team works hard to ensure we make the most of every customer’s visit. I will pass the kudos to Matt. Jason LaCroix, General Manager

March 29, 2010

I had a very pleasant experience withing with Jim Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Ji More

by jaredwinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thatcher, Jim Thatcher
Mar 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. Jim does a great job for us and customers appreciate his low pressure approach. Here at AutoFair we believe in being consultants rather than salespeople. I’m happy to see your recent purchase went flawless. We’d like to thank you for your business and your service to our country. Jason LaCroix, General Manager

March 26, 2010

Walking into Autofair Honda was one of the best decisions I could have made. I went to the dealership simply looking at the Honda CR-V's, because I had wanted one for about a year but honestly thought it was More

by mvieira2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller, Adam Rocheleau, Robert Prine, Steven Wirtz
Mar 26, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Tom and Adam do a great job for us, and customers love Tom’s sincerity. Customer service is so important to us, and we always strive for 100% satisfaction in every department. I’m glad to see we hit our mark with every interaction you had with us. It’s essential that we take the time to listen to our customer’s needs and accommodate them whenever we can. I hope you enjoy your new CR-V! Jason LaCroix, General Manager.

March 26, 2010

We had used AutoFair Honda in the past and our sales associate was Peter Wilcott. We found Peter to be kind and respectful. He aloud us to look around and ask questions without making us feel like we More

by danielalexa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Mar 27, 2010 -

AutoFair Honda responded

Dear Daniel and Kim, Thank you for the nice review. Peter does a great job for us and customers love his non pressure approach. We do our best to be advocates for our customers and find the perfect vehicle to meet their specific wants and needs. Our goal is complete customer satisfaction and lifetime owner loyalty. I’m happy to hear that you will be returning to AutoFair for your future needs. Jason LaCroix, General Manager

March 21, 2010

I bought the 2003 Sunfire from you which worked out excellently. Recently I purchased a 2008 Envoy and Well it started when I left there from picking up the vehicle I went from there to the garage to g More

by ChapmanPorter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thatcher, Robert Prine, Jim Thatcher
Mar 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the informative review. We strive to turn every situation, even challenging, into positive ones. Our goal is always 100% customer satisfaction and I feel that we hit our mark. Thank you for working with us to achieve a positive outcome. Jason LaCroix, General Manager

March 13, 2010

We needed to replace our Honda Civic Hybrid that was totaled in an accident during the recent wind/ice storm. We didn’t have a lot of time to waste with high-pressure sales or gimmicks. We were so incr More

by kawpeaslee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve, R Burton Broadstone, and Stephen Shea
Mar 15, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. Alison does a great job for us and is typical of the high caliber employees you’ll find here at AutoFair. We understand that buying a new vehicle can be stressful at times. This is why our product specialists take the time to learn what our customer’s needs are and find the perfect vehicles to meet those needs. We look forward to exceeding your expectations for years to come. Jason LaCroix, General Manager

...
332
...