AutoFair Honda
Manchester, NH
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I received top dollar for my trade-in, and great price on the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my family and friends. I also received the best interest rate from the folks at Autofair. That was quite helpful as my credit score wasn't the greatest. More
I was greeted promptly at the Autofair Manchester Honda dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure sal dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure salesperson and was a very good listener. I had a little bit of a concern with a few minor payment details after the sale but it was quickly squared away by the Customer Relations Manager, Austin Rush and the General Sales Manager, Robert Prine. All the staff at this dealership went above and beyond to make sure I was completely satisfied with my new car purchase. Thank you again, Autofair Honda! More
Being a "do-it-yourselfer", its been tough to find a service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended duri service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended during my recent vists to Autofair Honda. Assistant Service Managers Randall Werner and Daniel Wood provided access to the auto technicians, special ordered parts and were available during their breaks and on one occasion during his day off to answer questions I had during the repairs I was trying to complete. Their support and understanding of my need to minimize cost, their professionalism and personable approach in helping me to diagnose the problems, made my experience there very positive. And the work I completed with their help came out perfectly! More
We had a great experience purchasing a car at Autofair Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new ca Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new car in just a few hours. Alsion our sales rep was very knowledgeable and paid attention to every detail. Making buying a car fun!!!! We were so impressed at how efficient the staff was throughout the whole purchasing process. Highly recommend this dealership. They are all about customer service. And I love my Honda!!!!! Thank you Alison , Thank you Honda Autofair. More
I came in to Autofair Honda to see Matt with what you could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this sal could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this salesperson, would do anything and everything to help me. So I gave it a shot. Not less then 24 hours later Matt proved to be every word as helpful as I had been promised. Matt worked with his financial team and over the next couple of days, they went to battle for me. I cannot say enough about my appreciation for what they have done for me. I am now in a "new" used vehicle, a vehicle that meets my driving needs as well as my financial situation and I am so very happy. This experience has renewed my faith in the "dealership" route of car buying. Thanks Matt! Anyone I talk to who needs a car, I'm sending them your way!! More
I had a very pleasant experience withing with Jim Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Ji Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Jim has been working diligently with the both of us since December to find our car and help us with our lease termination. Jim has completely changed my opinion of the typical car salesman. He never attempted to sell us our car, he simply helped us by answering our questions, provided e-mail and phone follow ups even on Sundays. I strongly recommend not only Auto Fair Honda, but mostly Jim Thatcher for his amazing professionalism and ability to make the car buying experience pleasurable and painless. Thanks Jim. More
Walking into Autofair Honda was one of the best decisions I could have made. I went to the dealership simply looking at the Honda CR-V's, because I had wanted one for about a year but honestly thought it was I could have made. I went to the dealership simply looking at the Honda CR-V's, because I had wanted one for about a year but honestly thought it was out of my league. I was greeted by Tom Miller, who immediately made me feel comfortable and relaxed. We talked, and he really listened to what I wanted. When I found the one I wanted, he went to work with Adam and together they worked out a deal I could not have refused. It was amazing the way the listened to what I said, instead of just figuring they could "talk me into it" I then had the pleasure of sitting with Steven while he prepared my paperwork. Again, I felt very relaxed and comfortable. The entire atmosphere was one of true world class customer service. And when I drove my new car off the lot the sale didn't end there. Tom called me the next day to see how I was enjoying my new car, and even kept in touch to make sure I was all set when I brought my car in for my inspection sticker. Which, by the way, was yet another very pleasant experience at Autofair. I had a small window of time on this particular day in which to get it done and they made it happen. Absolutely amazing. If I can give any advice, it would be this: Try Autofair. You'll love it! More
We had used AutoFair Honda in the past and our sales associate was Peter Wilcott. We found Peter to be kind and respectful. He aloud us to look around and ask questions without making us feel like we associate was Peter Wilcott. We found Peter to be kind and respectful. He aloud us to look around and ask questions without making us feel like we were being pressured into anything. Peter was knowledgable about the products, and if he was not sure of something, he would find the answer for us, instead of making it up to get a sale. My wife and I will return in the future to AutoFair Honda, specifically to Peter, should we be in the market again for a Honda. v/r Daniel and Kim Jones More
I bought the 2003 Sunfire from you which worked out excellently. Recently I purchased a 2008 Envoy and Well it started when I left there from picking up the vehicle I went from there to the garage to g excellently. Recently I purchased a 2008 Envoy and Well it started when I left there from picking up the vehicle I went from there to the garage to get an inspection sticker and to my surprise I got a rejection sticker (I live in Mass)and so far it's spent more time in the shop then I've been able to drive it. As it sits currently the Envoy goes back in the shop Thurs and not to return until maybe Mon or Tues because I'm driving with a puddle (yeah literally and physically a puddle) under my feet. It's been stupid things too like I've already had to replace the battery, and a wire from the car starter was disconnected an arching out under the hood,and my system failure lights were going off. It's been a royal experience with every drive I take. Everything was covered under warranty which was good. When James Thatcher found out what was going on he hooked me up with Robert Prine the sales manager. They got me out of the Envoy into a Honda Pilot - which to my suprise I was very impressed with it considering I have and always was a Chevy person. They made the process quick and easy. They made sure I was driving away in a vehicle that I wasn't going to have to bring back in for service and one that I liked. It's a little more money but it's a better vehicle and they worked an awesome deal to help me out of the Envoy. The Pilot has been great - No puddles and it passed inspection!!!! A veichle I can drive longer then a week without a single problem!!!! I feel very confident with the Pilot!!! Thanks guys!!!! So if anyone needs a new or used car go see James Thatcher - He's the BEST!!!!! More
We needed to replace our Honda Civic Hybrid that was totaled in an accident during the recent wind/ice storm. We didn’t have a lot of time to waste with high-pressure sales or gimmicks. We were so incr totaled in an accident during the recent wind/ice storm. We didn’t have a lot of time to waste with high-pressure sales or gimmicks. We were so incredibly impressed with the quality and safety of our first Honda that we returned to the same dealership to look for another car. We knew we wanted another Honda Hybrid. When we arrived at Autofair in Manchester, we were greeted by Alison. She was so helpful, listened to what we had to say, and found us an Insight Hybrid that incorporated many new features link GPS, econ, and hands-free link. We absolutely love the car and had a great experience. It was seamless from start to finish and there were no games played. Alison helped us find a car that met/exceeded our needs and treated us all with respect. I highly recommend the people at Autofair. We had a great experience two years ago and it is clear to see that they value quality people and treat their customers with respect. They make the potentially stressful act of buying a car very pleasant. Thanks!!! More