
AutoFair Honda
Manchester, NH
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Our salesman Nagi Fayed patiently worked at building a trusting relationship with my family. He intently listened to our concerns and then asked some thoughtful follow-up questions about our likely future trusting relationship with my family. He intently listened to our concerns and then asked some thoughtful follow-up questions about our likely future transportation needs. His soft-spoken manner and no-pressure approach were much appreciated - car shopping without the sales stress! After our first visit, he mailed a hand-written thank you note - not a lazy generic e-mail(s), not annoying phone call(s) during dinner. A couple of weeks passed before my sons were settled in their new schools. My older son wanted to test connect his X-box with the Pilot's Rear Entertainment System. Our second visit was unannounced and as luck would have it, it was Nagi's day off, but he graciously came in and accommodated us and stayed pass closing time. Nagi thoroughly demonstrated the Pilot's features and answered all our questions. Sold, one Honda Pilot. A week later, we took a long but relaxing trip to NY - the boys had their RES in the back seats, my wife had her XM satellite sports shows, and I had a heated lumbar support. No "are we there yet"'s , no lost FM stations, no stiff back. More
I had recieved a call from AutoFair Honda saying that they need my used Honda Accord. I was told that they could put me into another car newer and close to the same amount that I was paying monthly. So they need my used Honda Accord. I was told that they could put me into another car newer and close to the same amount that I was paying monthly. So, I took a ride to the dealer ship and I was greated by the saleman Tugrul "T". I explained to T why I was there and he was great right from the start. T was kind, understanding and a very hard worker, he worked very hard to get me into a car that I liked. He also introduced me to Richard Bellino who is the finance Director, between T and Richard the job got done. They got me into a 2010 Honda Civic which was great because I wanted something smaller than my Accord and, pay payments were only a few dollars more a month. I love my new car and the experience that I had at AutoFair Honda. Thanks Rich and T you guys are the best!!!!!!!!! More
My husband and I had an incredible experience buying our new 2010 Odyssey from Peter. He did an excellent job explaining the features and safety of the van. He was friendly, helpful, and provided a pressu new 2010 Odyssey from Peter. He did an excellent job explaining the features and safety of the van. He was friendly, helpful, and provided a pressure-free atmosphere. We will definitely be coming back to work with him in the future! More
I was set on buying a Nissan Rogue but when to look at the Honda CR-V and Toyota Rav-4 and after working with the Honda saleman and staff I ended up buying a Honda on the spot. Great Dealership. I would the Honda CR-V and Toyota Rav-4 and after working with the Honda saleman and staff I ended up buying a Honda on the spot. Great Dealership. I would recommend it highly to my friends and associates. More
The reason I took the time to rate this dealer,is because I had the best salesperson i've had and I'm 55 so you know I've had many.Shantel explained the cars options extremly well, set my options the way I w I had the best salesperson i've had and I'm 55 so you know I've had many.Shantel explained the cars options extremly well, set my options the way I wanted.I couldn't be happier, and on top of all that I got a super deal. More
I recently visited Autofair Honda after I had called and worked with Brooke over the phone. She was very helpful and straightforward in providing me with all the information I needed as I did my research fo worked with Brooke over the phone. She was very helpful and straightforward in providing me with all the information I needed as I did my research for my Honda Civic. Once I arrived at Autofair, I was greeted by a sales person upon arrival, who said they were expecting me. Allison and her manager Eddie were very friendly and knowledgeable as they helped me pick out my new Honda Civic. They made the process very easy and painless. After I bought my new car, Allison set me up with Randall for my first (free!) state inspection and he was just as great as everyone else. I'd be happy to recommend any of my family and friends to you guys, thank you! More
I originaly went to Autofair Honda and purchased a 2007 Honda Pilot which is when I met Peter. I loved the vehicle so much and noticed that there was a lease deal so I called Peter and asked him to start w Honda Pilot which is when I met Peter. I loved the vehicle so much and noticed that there was a lease deal so I called Peter and asked him to start working on getting me into one. Within a month and a half of his hard work, we finally made a deal. The dealership itself has alot of inventory with lots of choices. The people are all awesome, especilly the best sales guy I have ever dealt with! More
I appreciated that I was given time to scan the car lot before a sales person came. Our sales person was Peter Wilcott who was very professional and knowledgeable. He was able to explain the features of th before a sales person came. Our sales person was Peter Wilcott who was very professional and knowledgeable. He was able to explain the features of the car I was interested in and also the warranties. I was impressed that he does not forget his customers after the sale but continues to keep us informed. I would recommend Honda Autofair and Peter Wilcott to anyone I know. More
Had a great and painless experience at Autofair Honda. I will be a reapeat customer. Everyone I came into contact with was very friendly and helpful. They were clearly interested in satisfaction and good will be a reapeat customer. Everyone I came into contact with was very friendly and helpful. They were clearly interested in satisfaction and good customer service. They truly wanted to earn my business. I will return to them without hesitation when my lease expires. More
I had a very negative experience in my attempt to purchase a car at Auto Fair Honda of Manchester N.H. After speaking with 3 different sales people over the phone and trying to work at getting a fair purchase a car at Auto Fair Honda of Manchester N.H. After speaking with 3 different sales people over the phone and trying to work at getting a fair price for my trade without all the games. All three salesmen guranteed me that they wanted my trade and garanteed me that they would give me above & beyond trade-in value.After unsuccessfully trying to get them to committ to any type of ballpark figure over the phone.I was coerced into driving 1 1/2 hours from vt to get my offer. When we arrived at Auto Fair we were not pleased by the fact that we had a different salesperson than the 3 persons i had dealt with on the phone. The new salesman did not know anything about my previous offers and quotes and information that i had already given someone else.As we were waiting for them to bring our car in for them to asess the value of it, another salesman attempted to sell the car we were buying to other customers.I was told that all my car was worth was 13000.FAR BELOW ACTUAL VALUE. All i wanted was a fair price for my car in trade and the best price on the Honda Pilot,WITHOUT ALL THE B/S AND GAMES THAT CAR DEALERSHIPS PLAY WHEN PURCHASING A CAR. AFTER WALKING OUT OF DEALERSHIP VERY UNHAPPY ,IT TOOK LESS THAN 24 HOURS FOR THEM TO CALL ME AND OFFER 2000 MORE FOR MY CAR.Now we are told that they are losing money giving us this offer. it only took 1 phone calls to find another honda dealership to match their offer! TREAT PEOPLE AS EDUCATED ADULTS WITHOUT THE GAMES.CAR SALESPEOLPLE WOULD HAVE BETTER REPUTATIONS!! More