
AutoFair Honda
Manchester, NH
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I appreciated that I was given time to scan the car lot before a sales person came. Our sales person was Peter Wilcott who was very professional and knowledgeable. He was able to explain the features of th before a sales person came. Our sales person was Peter Wilcott who was very professional and knowledgeable. He was able to explain the features of the car I was interested in and also the warranties. I was impressed that he does not forget his customers after the sale but continues to keep us informed. I would recommend Honda Autofair and Peter Wilcott to anyone I know. More
Had a great and painless experience at Autofair Honda. I will be a reapeat customer. Everyone I came into contact with was very friendly and helpful. They were clearly interested in satisfaction and good will be a reapeat customer. Everyone I came into contact with was very friendly and helpful. They were clearly interested in satisfaction and good customer service. They truly wanted to earn my business. I will return to them without hesitation when my lease expires. More
I had a very negative experience in my attempt to purchase a car at Auto Fair Honda of Manchester N.H. After speaking with 3 different sales people over the phone and trying to work at getting a fair purchase a car at Auto Fair Honda of Manchester N.H. After speaking with 3 different sales people over the phone and trying to work at getting a fair price for my trade without all the games. All three salesmen guranteed me that they wanted my trade and garanteed me that they would give me above & beyond trade-in value.After unsuccessfully trying to get them to committ to any type of ballpark figure over the phone.I was coerced into driving 1 1/2 hours from vt to get my offer. When we arrived at Auto Fair we were not pleased by the fact that we had a different salesperson than the 3 persons i had dealt with on the phone. The new salesman did not know anything about my previous offers and quotes and information that i had already given someone else.As we were waiting for them to bring our car in for them to asess the value of it, another salesman attempted to sell the car we were buying to other customers.I was told that all my car was worth was 13000.FAR BELOW ACTUAL VALUE. All i wanted was a fair price for my car in trade and the best price on the Honda Pilot,WITHOUT ALL THE B/S AND GAMES THAT CAR DEALERSHIPS PLAY WHEN PURCHASING A CAR. AFTER WALKING OUT OF DEALERSHIP VERY UNHAPPY ,IT TOOK LESS THAN 24 HOURS FOR THEM TO CALL ME AND OFFER 2000 MORE FOR MY CAR.Now we are told that they are losing money giving us this offer. it only took 1 phone calls to find another honda dealership to match their offer! TREAT PEOPLE AS EDUCATED ADULTS WITHOUT THE GAMES.CAR SALESPEOLPLE WOULD HAVE BETTER REPUTATIONS!! More
I would like to commend these two professionals, wow they are an asset to your dealership. First and foremost Mathew was helpful in every aspect possible. Jose was very helpful in my deal. We had a l they are an asset to your dealership. First and foremost Mathew was helpful in every aspect possible. Jose was very helpful in my deal. We had a little problem that I dont't want to talk about but like I wrote Mathew is a true player he came in and help take care of it and my family and I were extremely happy. I will recommend this dealership and sales person. Your fortunate to have such great guys on your team.. was that a threat!!lol More
Decided to trade in my Honda Accord for another vehicle. So who did I call...Of course my salesperson, Alison, of 2 years ago who sold me the Accord that I just traded in. Alison takes the time to understa So who did I call...Of course my salesperson, Alison, of 2 years ago who sold me the Accord that I just traded in. Alison takes the time to understand her client's needs and wants and miraculously comes up with the right vehicle. Twice now I have bought the very first vehicle that Alison recommended. The second being an over the phone deal with Alison with just the test drive left when I arrived at the dealership. Even that was just a formality as the Honda products are superior. Alison your knowledge of the fleet of vehicles that AutoFair has available to its clients and your friendliness to your customers supersede all others. You are truly a treasure and an asset to AutoFair Honda. More
Alison was great. She is personable, friendly and knowledgable. Before we took the car for a test drive, she went over every feature. She negotiated hard for us to get a decent deal and we walked o knowledgable. Before we took the car for a test drive, she went over every feature. She negotiated hard for us to get a decent deal and we walked out of Autofair Honda as very satisfied customers. We were impressed with her as a salesperson and wish there were more people in the industry like her. More
First, I will say that we purchased our Honda at Autofair, and it was a pleasant experience. Although a mistake was made initially when my car went in for subsequent service, they corrected the situ Autofair, and it was a pleasant experience. Although a mistake was made initially when my car went in for subsequent service, they corrected the situation and went above and beyond to make things right. I highly recommend this dealership. More
The music in the showroom is too loud. Otherwise a pleasant and smooth experience buying a new car. If you insist on having me write 250 characters I'm going to fill it up with blah, blah, blah, blah pleasant and smooth experience buying a new car. If you insist on having me write 250 characters I'm going to fill it up with blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah More
alison was friendly, informative, knowledgeable,in finding the right cars for my wife and i any questions we had were taken care of by alison we were treated great by the entire staff the whole finding the right cars for my wife and i any questions we had were taken care of by alison we were treated great by the entire staff the whole process for leasing two honda accords took no time at all i would recomend auto fair to any body who is looking for a car More
After having a bad experience with one of the sales and the finance where I was given some miss information (I believe that the sales person just did not know) and being told I was approved at a certain mo the finance where I was given some miss information (I believe that the sales person just did not know) and being told I was approved at a certain monthly rate but then finding out an hour latter I was not approved but that I was not making enough in my monthly income. Once Austin found out about this he contacted me to make it right. He seems to be very sincere in his apology and is going the extra mile to make things right. Based off my experience with Austin I would give this dealership another try. More