AutoFair Honda
Manchester, NH
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Derek was great to work with. Although he told us that he was relatively new, he was quite informative and any question that he was unable to answer right away he was more than willing to find out very quick was relatively new, he was quite informative and any question that he was unable to answer right away he was more than willing to find out very quickly. He was very personable and his enthusiasm will surely make him successful. More
Our salesman, Derek Stulpin, was great to work with. However, we just didn't find a vehicle we were interested in. I liked the idea of having a low no-haggle price at other dealerships rather than going However, we just didn't find a vehicle we were interested in. I liked the idea of having a low no-haggle price at other dealerships rather than going into the dealership, telling the salesman whether or not I was interested in a certain vehicle, and having to argue about the value/price of the car. More
I had the pleasure to meet with Derek last night regarding the potential purchase of a used vehicle. Although we opted to continue our vehicle search for now, we were highly impressed with Derek's p regarding the potential purchase of a used vehicle. Although we opted to continue our vehicle search for now, we were highly impressed with Derek's pleasant personality and genuine interest in listening to our needs given that he has only been an employee for a short time. We will definitely keep the Autofair Group in mind mind for our auto needs. Derek, keep up the great work! More
When I first went to Auto Fair Honda I purschased a 2002 Dodge Stratus from them. This was my first car. I had no idea what I was doing but I do remember that everyone was very friendly. Unfortunally the ca Dodge Stratus from them. This was my first car. I had no idea what I was doing but I do remember that everyone was very friendly. Unfortunally the car did not last as long as I hoped so I took it back and traded it in for a brand new 2009 Honda Civic. Tom Miller was the first to greet me. He was so nice and caring. I came to him in tears over my Startus. I told him all the problems I had with it and why I was trading it in. He came to me with open arms and helped me every way that he could. He even gave me a tour of the facility. After everything was said and done I leased a new 2009 Honda Civic. About four months later I started having trouble with the car. I took it back they tested it and took the upmost care to find exactly what was wrong with it. I took it back at least once a week with the same problem but we could never get it to duplicate it. My frustrations were high I knew their were too. But Kelly Mason and Jason Whitaker always had a smile on their face when I came in. They never turned me away or were ever second guessing what I was telling them. Eventually I came so much people who hadn't worked with me cared enough to know who I was and why I was there. After almost 8 months I took the car back to them and I now have a brand new 2010 Honda Civic. Robert Prine and Derrick Winward took such care of me. They didn't overwhem me and they help me out as much as they could with the price of the car and the monthly payments. No matter what goes wrong I will continue going to AutoFair Honda and I reccomend this place to everyone. More
I would like to thank James Thatcher and R. Burton Broadstone for everything they did for us. Jim went above and beyond to help us.We had a few issues on the purchase of the vehicle But Jim and Burton Broadstone for everything they did for us. Jim went above and beyond to help us.We had a few issues on the purchase of the vehicle But Jim and Burton were not having any of that.I myself went home in tears because we had to bring the SUV back. We had it one day. But early on Friday Jim Thather called and said we were approved at a lower rate.Jim Thatcher is a wonderful salesman and a very caring man. Now Burton I have met several times as well. He is just about the most politest man I have ever met.Your company is lucky to have them because they will go above and beyond to help their customers. I intend to stop in now and then just to say hi to my new friends. Thank you so very much. Sheila Cochran and Allen Cutter P.S. We would also like to thank all the other people that helped us as well. Thank You More
This is my second car I purchased from AutoFair. My first car was a 2003 CRV. My overall experience with service and sales was excellent. I was just browsing and looking at the new cars. I met Alison and car was a 2003 CRV. My overall experience with service and sales was excellent. I was just browsing and looking at the new cars. I met Alison and she was willing to help me in anyway she could. She worked with me and understood my reluctance to give up my CRV as I did not like the new CRV's Alison suggested the Odyssey which I ended up purchasing. I felt that she was very knowledgeable and had great enthusiasm. She followed up with calls and E-mails and set up the appointment for our inspection. Suffice to say, that I would recommend this dealership and especially ALison. More
courteous and friendly staff, beat a deal I already had with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank you to everyone at Autofair Honda who made this the least difficult car purchase I have ever made. More
Wasn't able to make a deal, but had a great overall experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian was knowledgeable, friendly and respectful of my budget and time. I have purchased from Autofair before and hope to again when the time's right! More
Derrick Winward Rocks!!! Made my daughter's first experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pre experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pressured to buy anything she didn't like or want. I will definitely recommend this salesman to friends and colleagues. More
Stopped at dealership just to try to get a price on a "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway for about 3 months while I made payments on it. Also, I was 1 week post op for a hip replacement, so was hobbling around with my cane. I cannot tell you how helpful and caring Burton was. He had my Honda CRV appraised and did an estimate on my Focus, which was at home. He came very close to the price I was willing to pay for a new CRV, but honestly, I was very happy with the 2006 CRV that I was currently driving, and at this point, my surgery site was getting very achy, so I really needed to go home and rest/sleep. Derek rode to my home with me and drove my Focus back to the dealership so they could appraise that car also. I said I would go back to the dealership the next day. I SLEPT!!! Woke up to my phone ringing (it was my son) and about 5 mins. after I hung up my doorbell rang and it was Derek with my new 2010 CRV and all the paperwork to sign - they had increased the trade-in values of my car(s) and the revised payment met my needs perfectly. I signed all necessary papers and Derek left with my old CRV and I had a brand new one in my garage!!! Never left my home a second time - they came to me. I have never had such superb service ! Thank you, Burton & Derek! More