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AutoFair Honda

Manchester, NH

4.6
3,449 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,449 reviews

August 30, 2010

First, I will say that we purchased our Honda at Autofair, and it was a pleasant experience. Although a mistake was made initially when my car went in for subsequent service, they corrected the situ More

by joannponto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Wood and Austin
Aug 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the review. Every department here takes customer service as a top priority. I was concerned when you mentioned there was in issue during a service visit. I was pleased to see that our staff was able to make this right with you. Your loyalty as a service customer is appreciated. Thank you for the feedback as we use this to continually improve so that we can keep delivering a high level of customer service to our customers. Jason LaCroix, General Manager

August 23, 2010

alison was friendly, informative, knowledgeable,in finding the right cars for my wife and i any questions we had were taken care of by alison we were treated great by the entire staff the whole More

by ciarann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alison laneve
Aug 24, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Alison does a great job for us, as you can tell from her many positive reviews. As you mentioned, our entire staff prides itself on customer service. I will be sure to pass the kudos to Alison. Jason LaCroix, General Manager

August 23, 2010

The music in the showroom is too loud. Otherwise a pleasant and smooth experience buying a new car. If you insist on having me write 250 characters I'm going to fill it up with blah, blah, blah, blah More

by jboynton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dean, James Dean
Aug 23, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. I’m happy to hear you had such a positive experience while purchasing a vehicle from us. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

August 12, 2010

After having a bad experience with one of the sales and the finance where I was given some miss information (I believe that the sales person just did not know) and being told I was approved at a certain mo More

by Eagle_f90
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 27, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. We use feedback from customers such as you to help us continuously improve. Our goal is complete customer satisfaction, and we realize that there will be times when we miss our mark. That’s when we have great employees such as Austin who can step in and resolve almost any issue that arises. I’m glad to see that Austin was able to make things right with you and that you are willing to give us another try. Jason LaCroix, General Manager

August 07, 2010

Pete was very friendly and professional. No pressure was added to our visit. Great salesman. Pete was willing to send options of the vehicles we where looking for to us in advance via email. I would highly More

by crosby-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Aug 07, 2010 -

AutoFair Honda responded

Dear Customer, It’s always nice to hear from Pete’s happy customers! He does an exceptional job and is tremendous with his follow up. We understand that some customers like to research before making a purchase. That’s why we believe in a low pressure informative approach. We appreciate the feedback. Jason LaCroix, General Manager

August 05, 2010

Matt was very friendly and provided all the information that we were looking for. He followed up with me on the cars I was interested in and was courteous enough to work late in order to make the deal for More

by raghbirb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mattew Kipp
Aug 07, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. Mat does a great job for us. We believe that the customer always comes first. If that means staying open a little later, than that’s what we do! Thank you for the review. Jason LaCroix, General Manager

August 05, 2010

Pleasant experience. No high pressure tactics. Open, honest communication. Friendly environment. Everyone was very professional! We had numerous, previous experiences within the Autofair dealersh More

by RickyRicardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Aug 07, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Your loyalty as a customer is appreciated. We pledge to continue delivering a high level of customer service for years to come. Thank you for your review and we look forward to meeting all of your vehicle needs for the future. Jason LaCroix, General Manager

August 05, 2010

We needed to buy two cars and had heard great things about AutoFair. Before visiting them, we had checked out a few other dealers but after talking with Nick Ayotte at AutoFair about our options we knew More

by rkalke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ayotte, Nick Ayotte
Aug 07, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. We understand that, as a customer, you have many choices for your new vehicle. That’s why we pride ourselves on delivering the highest level of customer service and providing our customer’s the best deal! Jason LaCroix, General Manager

August 02, 2010

Just bought a pre-owned 2008 Pilot and working with Kevin was a pleasure. He was easy and appropriate--never a huge or unconfortable push to sell. Never came out with the dreadful line "what do we have to More

by bruce4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Zach, Kevin Zych
Aug 02, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Both Kevin and Burton do a great job for us. Your feedback is very important to us, as we use that feedback to always improve. We understand that customers do not appreciate the high pressure approach. That’s why we train our staff to have a nice easy approach just like Kevin and Burton demonstrated with you. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

August 02, 2010

Mat Kipp has got to be one of the nices sales guys that i have ever met. Please tell Mat that when i send him a referal he's buying me a sandwich. Overall a great place to buy a car. Typically when i buy a c More

by SChappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Kipp
Aug 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. We take a lot of pride in our friendly staff and make sure that everyone is looking out for our customer’s best interest. Mat does a great job and we’ll make sure he gets you that sandwich! Enjoy your new vehicle. Jason LaCroix, General Manager

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