AutoFair Honda
Manchester, NH
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The customer service provided by AutoFair Honda was excellent. Alison LaNeve was really great to work with. She listened, went out of her way to help, kept things moving quickly, and was an all round g excellent. Alison LaNeve was really great to work with. She listened, went out of her way to help, kept things moving quickly, and was an all round good person to work with. My overall experience was very positive. More
As Mark and I got out of our car, Ali greeted us immediately with a welcoming, friendly hello and introduction. She asked us if she could help us and from that point on answered all of our question immediately with a welcoming, friendly hello and introduction. She asked us if she could help us and from that point on answered all of our questions, showed us around to all the Honda CRV's, described all of our options, took us on a test drive and sat us down to go over all of the details. No question was a bad question and Ali's easy-going demeanor made us feel right at home. Within a short time, we were driving home in our brand new Honda CRV, with everything we wanted. Thanks so much Ali for being so welcoming and helpful. We look forward to continued business through Autofair Honda. More
Excellant salesman. Very easy to do business with. I test drove, did paperwork and drove away with my new car in just over an hour! Very happy with experiance. The car was well explained and very clean.Every drove, did paperwork and drove away with my new car in just over an hour! Very happy with experiance. The car was well explained and very clean.Every question I had was answered most professional.I will be recomending them to others. More
My husband and I went to Autofair Honda to look at a specific vehicle with a specific price range to work with. The sales guy (Pete Wilcott) was great. Showed us exactly what we wanted to see and did specific vehicle with a specific price range to work with. The sales guy (Pete Wilcott) was great. Showed us exactly what we wanted to see and did not try to push us to look at other vehicles or to spend more than we could afford at the time. He was able to explain the vehicle thoroughly inside and out (as if he personally drove the vehicle everyday). We also were working with a trade and received an extremely fair trade-in value. Everyone was was nice to work with from the sales department to financing. We were able to purchase the vehicle we wanted and drive it off the lot within just a short couple of hours. I have personally had previous experience with this dealership in the past for the purchase of a new vehicle and for service. The people and prices have always been great (not over priced like most dealerships). I would definitely go back to Autofair Honda again and have already referred them to family!! More
We did not intent to purchase a new car until January 2011, but Peter was so nice and made such an offer to us that we did now want to walk away from it. It was very nice to work with Peter and I wish th 2011, but Peter was so nice and made such an offer to us that we did now want to walk away from it. It was very nice to work with Peter and I wish that we would have more car sales people like him. So far love my car and hope to do more business with Peter at this dealer in the future. More
First, I would like to thank everyone who helped me at AutoFair Honda. I couldn't be happier with my new car!! I had a few bad experiences with dealerships as a first time buyer. It was extremely diffi AutoFair Honda. I couldn't be happier with my new car!! I had a few bad experiences with dealerships as a first time buyer. It was extremely difficult, nearly impossible, to get approved with limited credit and no co-signer. I was about to give up because I thought that it was hopeless. I went into AutoFair with hardly any expectations, I had no idea that I would be driving away in a brand new car a couple days later! Everyone who worked with me at AutoFair Honda was extremely helpful, friendly, and accomodating to my needs. I didn't feel any pressure and felt comfortable asking questions. They worked tirelessly to get me approved and pushed my deal through to Honda. What most impressed me was that the staff actually remembered my name, which made me feel important and not just as if I was another number. It was refreshing - I didn't feel disposable like I did at other dealerships. Leasing my new Civic was the best decision I could have made, and the full maintenence package isn't too bad either. The gas mileage on this car is also awesome as a commuter. Thankyou again to everyone at Autofair Honda! I will most definitely be a lifelong customer, and already have recommended this dealership to others. More
When I started out to look for a replacement vehicle it wasn't anything that I was looking forward to due to my last dealership experience, which to say the least was not enjoyable. I have to say that my e wasn't anything that I was looking forward to due to my last dealership experience, which to say the least was not enjoyable. I have to say that my experience with AutoFair was enjoyable and made the new car experience something to look forward to again thanks to Alison and Ed. Alison was great to deal with as she listened to my concerns and answered any questions I had and worked with me through the whole process to ensure I was able to get the car I was looking for. I would not hesitate in recomending friends or family from going in to AutoFair and partnering with Alison in becoming successful and happy Honda owners. Thank you very much Alison. More
Our salesman Nagi Fayed patiently worked at building a trusting relationship with my family. He intently listened to our concerns and then asked some thoughtful follow-up questions about our likely future trusting relationship with my family. He intently listened to our concerns and then asked some thoughtful follow-up questions about our likely future transportation needs. His soft-spoken manner and no-pressure approach were much appreciated - car shopping without the sales stress! After our first visit, he mailed a hand-written thank you note - not a lazy generic e-mail(s), not annoying phone call(s) during dinner. A couple of weeks passed before my sons were settled in their new schools. My older son wanted to test connect his X-box with the Pilot's Rear Entertainment System. Our second visit was unannounced and as luck would have it, it was Nagi's day off, but he graciously came in and accommodated us and stayed pass closing time. Nagi thoroughly demonstrated the Pilot's features and answered all our questions. Sold, one Honda Pilot. A week later, we took a long but relaxing trip to NY - the boys had their RES in the back seats, my wife had her XM satellite sports shows, and I had a heated lumbar support. No "are we there yet"'s , no lost FM stations, no stiff back. More
I had recieved a call from AutoFair Honda saying that they need my used Honda Accord. I was told that they could put me into another car newer and close to the same amount that I was paying monthly. So they need my used Honda Accord. I was told that they could put me into another car newer and close to the same amount that I was paying monthly. So, I took a ride to the dealer ship and I was greated by the saleman Tugrul "T". I explained to T why I was there and he was great right from the start. T was kind, understanding and a very hard worker, he worked very hard to get me into a car that I liked. He also introduced me to Richard Bellino who is the finance Director, between T and Richard the job got done. They got me into a 2010 Honda Civic which was great because I wanted something smaller than my Accord and, pay payments were only a few dollars more a month. I love my new car and the experience that I had at AutoFair Honda. Thanks Rich and T you guys are the best!!!!!!!!! More
My husband and I had an incredible experience buying our new 2010 Odyssey from Peter. He did an excellent job explaining the features and safety of the van. He was friendly, helpful, and provided a pressu new 2010 Odyssey from Peter. He did an excellent job explaining the features and safety of the van. He was friendly, helpful, and provided a pressure-free atmosphere. We will definitely be coming back to work with him in the future! More