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AutoFair Honda

Manchester, NH

4.6
3,449 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,449 reviews

November 16, 2010

The customer service provided by AutoFair Honda was excellent. Alison LaNeve was really great to work with. She listened, went out of her way to help, kept things moving quickly, and was an all round g More

by dealerrater03063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Nov 16, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. It’s always nice to hear from another of Alison’s many fans. She goes out of her way to make sure that every one of her customers has an amazing experience. I will be sure to pass the kudos to her. Jason LaCroix, General Manager

November 04, 2010

As Mark and I got out of our car, Ali greeted us immediately with a welcoming, friendly hello and introduction. She asked us if she could help us and from that point on answered all of our question More

by Heidi Proulx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Nov 05, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the warm review. Ali has a great personality which her customers appreciate. She goes out of her way to make sure every customer she helps walks away satisfied and with a lasting impression. Buying a new vehicle should be a fun and exciting experience. It seems like we definitely hit our mark with your purchase. I will be sure to pass the kudos to Ali. Jason LaCroix, General Manager

November 03, 2010

Excellant salesman. Very easy to do business with. I test drove, did paperwork and drove away with my new car in just over an hour! Very happy with experiance. The car was well explained and very clean.Every More

by Mcrow1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Kipp
Nov 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. It’s always nice to hear from another satisfied customer. Your time, like ours, is very valuable. That’s why we make every effort to ensure you spend the right amount of time in the dealership, not the entire day. Your recommendation and referrals are welcome. Jason LaCroix, General Manager

October 21, 2010

My husband and I went to Autofair Honda to look at a specific vehicle with a specific price range to work with. The sales guy (Pete Wilcott) was great. Showed us exactly what we wanted to see and did More

by llnewellrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Oct 22, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Your loyalty as a customer is appreciated. We pride ourselves on being able to offer a huge selection of vehicles at great prices. Customers don’t appreciate being pushed towards a vehicle they can’t afford. Our goal is complete customer satisfaction and finding the perfect vehicle for every customer. Pete exemplifies this philosophy and his customers appreciate his straight forward approach. Your referrals and repeat business is appreciated. Jason LaCroix, General Manager

October 18, 2010

We did not intent to purchase a new car until January 2011, but Peter was so nice and made such an offer to us that we did now want to walk away from it. It was very nice to work with Peter and I wish th More

by beetle03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Oct 19, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great feedback. There are some amazing deals right now, so I can see how it would be hard to walk away from such huge savings. I’m happy to see Peter made a big impact on you. He has many happy customers and it’s nice to see another one joining that club. Jason LaCroix, General Manager

October 07, 2010

First, I would like to thank everyone who helped me at AutoFair Honda. I couldn't be happier with my new car!! I had a few bad experiences with dealerships as a first time buyer. It was extremely diffi More

by allira123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dean, Shantel Frost, many others.., Shantel Frost
Oct 08, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. We have many customers in situations just like yours, and most of the time we have the same favorable outcome. Honda has a great product and they’re a smart choice for first time buyers. We pride ourselves on top notch customer service, and like you mentioned, we feel every customer is very important. Your recommendation and loyalty as a AutoFair Honda customer is appreciated. I will be sure to pass the kudos to our sales staff. Jason LaCroix, General Manager

October 06, 2010

When I started out to look for a replacement vehicle it wasn't anything that I was looking forward to due to my last dealership experience, which to say the least was not enjoyable. I have to say that my e More

by jasonl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve and Eddie
Oct 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Alison and Ed do a great job for us and are shining examples of the type of employees we have here at AutoFair Honda. We believe that the customer comes first and the most important thing is that you have an excellent experience while shopping for a vehicle. You mentioned that we were able to make your purchase enjoyable, which is flattering and very important to us. Your recommendations and referrals are appreciated. Jason LaCroix, General Manager

October 05, 2010

Our salesman Nagi Fayed patiently worked at building a trusting relationship with my family. He intently listened to our concerns and then asked some thoughtful follow-up questions about our likely future More

by goodtogo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nagi Fayed
Oct 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Nagi does an excellent job for us and we love hearing from his happy customers. Nagi exemplifies what we whole heartedly believe in here at AutoFair. That it’s never just about a sale, but rather about building a long lasting relationship with our customers. We understand that shopping for a new vehicle has been stressful in the past. Since we all pay the same amount for new vehicles, it really comes down to who treats you the best. As you mentioned, Nagi has a consultative soft approach that customers really appreciate. I’m happy to see that you found the “perfect vehicle” that met your needs. We appreciate your recommendation and look forward to helping you again in the future. I will be sure to pass the kudos to Nagi. Jason LaCroix, General Manager

September 26, 2010

I had recieved a call from AutoFair Honda saying that they need my used Honda Accord. I was told that they could put me into another car newer and close to the same amount that I was paying monthly. So More

by Jaime2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tugrul Altinkeski- Sales, Richard Bellino - Finance
Sep 27, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. It is quite common for our customers to be able to trade out of their older vehicle for a newer one and achieve similar or lower payments! Tugrul does a great job for us and is dedicated to getting his customer’s the best deal. I appreciate you mentioning the great experience you had while purchasing your vehicle. Most customers are not aware that as dealers we all pay the same amount for vehicles. We are finding that what it comes down to is who treats you the best and gives you the best overall experience. These are some of the reasons that we’ve become an 8 time President’s Award Winner and the largest Honda dealer north of Boston. Thank you for the great feedback and we look forward to meeting all of your automotive needs for years to come. Jason LaCroix, General Manager

September 24, 2010

My husband and I had an incredible experience buying our new 2010 Odyssey from Peter. He did an excellent job explaining the features and safety of the van. He was friendly, helpful, and provided a pressu More

by alexish5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott
Sep 27, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Peter does a great job for us and we always love hearing from his happy customers. Your repeat business and loyalty as a customer is much appreciated. Jason LaCroix, General Manager

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