AutoFair Ford

We were in a budget bind. When we walked in we told Scott what we could afford and asked if he had anything that fit the bill. He found two vehicles that met our needs and requirements and there was a Scott what we could afford and asked if he had anything that fit the bill. He found two vehicles that met our needs and requirements and there was absolutely no pressure to upsell or get into something we couldn't afford. He was respectful and courteous through the whole process and we definitely would buy from AutoFair Ford again. More

My experience was great because I no longer had a vehicle and needed one as soon as possible. As a single mom with 5 children, I needed to get around in a vehicle that was dependable. I filled out all my app and needed one as soon as possible. As a single mom with 5 children, I needed to get around in a vehicle that was dependable. I filled out all my applications online and when I got to the auto store, everything was ready for me. My sales associate was very understanding of my situation and worked fast to get me into a great priced van. While waiting for an answer from the bank, he helped by playing with my baby and offering me coffee and snacks. After all paper work was filled out,and being at the store for the first time for only 3hrs; I was on my way home with my new van that day!!! I called my friends and recommended them to Autofair, and just recently one of them bought a car also!! Thanks so much AutoFair!! Jennifer More

with the way the economy is, I am glad there is still a dealership that treats a customer as a person and not a number. Auto Fair Ford is that dealership.From the great saleswork with Matt Roy to my first dealership that treats a customer as a person and not a number. Auto Fair Ford is that dealership.From the great saleswork with Matt Roy to my first service visit with Noreen Muhl,I am very satisfied with AutoFair Ford. Keep up the great work. Ken Proctor More

A year ago I visited Autofair Ford to look at leasing a 2010 ford Edge. Matt Roy was the sales person. I told him what options I was looking for. There was no car on the lot that matched what I wanted. He 2010 ford Edge. Matt Roy was the sales person. I told him what options I was looking for. There was no car on the lot that matched what I wanted. He said he could locate one and found one at another dealer. When he contacted the dealer he found out it was a demo and recommended not to take it. He continued to search and found another in Maine. We went through to number to lease and found the cost to be prohibited. I decided to buy and he was able to find a rate acceptable to me. I picked up the car the next day. i have had no problem with Edge. It has been serviced at Autofair. The experience was without a hitch. I had a problem sync-ing my cell phone with the car. a salesperson at the dealer spend over an hour trying to make ir work. We finally came to the conclusion my cell phone was not compatible with ford sync. They were correct...after changing phones it worked. Very happy with the car and dealership. Bob Hesseltine More

My husband and I have owned Ford vehicles for the past twenty two years, first a Ford Bronco II for twelve years and then a Ford Escape for the past ten years. When it came time to trade in our Escape we twenty two years, first a Ford Bronco II for twelve years and then a Ford Escape for the past ten years. When it came time to trade in our Escape we didn't hesitate to go back to AutoFair Ford in Manchester NH. This dealership has been taking care of our vehicle for the past ten years and we were very satisfied with their service dept. So we decided to go to them to get a new vehicle. Their sales staff were just as friendly and helpful as the service dept. We ended up purchasing a 2010 Ford Escape Limited and we LOVE it. I (wife) am especially happy with it. I work at night and driving this vehicle to work in the snow and freezing weather this past winter has been a very positive thing. I have felt very safe in it and have had no problems what so ever. I just am so proud of owning this SUV and keep noticing how many others have made the same great decision to purchase a vehicle from Ford. Thanks again for a great experience and especially for a super duper wonderful SUV. More

This is my 5th vehicle from Autofair and always completely satisfied with the purchasing experience. Josh was completely professional and knew the product. He made my buying experience unstressed a completely satisfied with the purchasing experience. Josh was completely professional and knew the product. He made my buying experience unstressed and relaxing. Toni Dibenedett & David Pasternak were the finacing people that worked to make the deal acceptable and again with no pressure. I look forward to continuing my relationship with Autofair as I have for the last 10+ years and ia why I would recommend AutoFair Ford to anyone I know Mark Poisson mpoisson@verizon.net More

I visited the Autofair Dealership a week ago and due to some miscommunication did not have a good initial impression. Immediately after my visit, Lance worked extremely hard at changing that impression. Hi some miscommunication did not have a good initial impression. Immediately after my visit, Lance worked extremely hard at changing that impression. His level of commitment to providing a great customer experience is very rare and very much appreciated. He was able to identify a suitable vehicle to match my needs and arrange for an appointment as soon as the vehicle arrived in the lot. He kept me up to date with the status of their inventory to ensure I was getting what I needed in order to make a decision. I would definitely do business with Lance and Autofair in the future. More

My husband and I needed a relatively inexpensive car, very reliable and within our budget. Doug listened, which we feel is key in such a business, and he zero'd in on a ford focus for us and we loved it very reliable and within our budget. Doug listened, which we feel is key in such a business, and he zero'd in on a ford focus for us and we loved it right away. It's not luxurious, it's just right for us for now. We have been trying to reestablish our credit and so it worked out great that we could Both be on the loan AND the bank that the office got for us after the first one didn't work out, was even $25 less than the original bank loan! Made the experience even sweeter. Lastly I really appreciated the gentle, kind and non-aggressive style of Doug throughout our time in working out the deal. I have had horrible past experiences with dealers, and this was bar none The Best I've had the pleasure of working with! I felt no pressure, and honestly had Doug not been such a person the deal probably wouldn't have gone as it did. Thanks for all you did Doug! We were happy to add to your bonus too! Enjoy as you deserve it! More

We've purchased 9 cars from Autofair - We have always felt respected there. Our salesman Mark Garrett has great followthrough and called us after the sale to check in to be sure we were satisfied. He li felt respected there. Our salesman Mark Garrett has great followthrough and called us after the sale to check in to be sure we were satisfied. He listens to what we want and need. We will be back More