AutoFair Ford

I haven't bought a new car in eight years, and was nervous about buying a new car, but the staff was very helpful and made me feel very comfortable. I did a lot of research online before I came in and nervous about buying a new car, but the staff was very helpful and made me feel very comfortable. I did a lot of research online before I came in and found the website to be a very useful tool in my search for a new car. I will definitely recommend this dealer and my salesperson to my friends! Thank you. More

Andrew Gosling actually and somehow made shelling out 47K pleasurable (obviously the 2011 F-150 speaks for itself). He has been to date, the best sales person I have dealt with and I have purchased many a ve pleasurable (obviously the 2011 F-150 speaks for itself). He has been to date, the best sales person I have dealt with and I have purchased many a vehicle. Hopefully when making my next vehicle purchase I will have the fortune of repeating the same experience. Andrew was a breath of fresh air in a cuthroat industry, no pressure, no stress, found, picked up and delivered the precise vehicle that I requested. The dealership was also very helpfull in working with me on a two vehicle trade situation, picking up one that was garaged.The large inventory and modern showroom all added to the experience. More

There was some difficulty finding the model with all of the options I wanted. Matt confirmed with another Ford dealer that the vehicle I was looking for was available through that dealership, and unfortun the options I wanted. Matt confirmed with another Ford dealer that the vehicle I was looking for was available through that dealership, and unfortunately, he misled Matt. Both Matt and the sales manager, Lance, went above and beyond to locate another vehicle that matched my wish list and Matt drove several hours away to pick up the car. I am very pleased. More

Andrew was a great salesperson to deal with. He listened to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew never took any of it personally and continued to work with us until we felt comfortable with the numbers. After the sale, Andrew took the time to walk us through all the features of our new vehicle in detail and made sure we were satisfied in every way before we drove off the lot. He's even continued his follow-up, calling us to make sure we were happy with our purchase. More

After working with Scott Kling last year when I bought my wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great customer service. I'll refer anyone that asks to see Scott Kling if you're looking for a car More

I cant say enough about AutoFair Ford... I had been to a previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me the service I was looking for. He took the time to listen to my questions, and go above and beyond what any salesman has done for me before. I highly recommend this dealer for a great experience. More

Scott Kling was extremely helpful from the very beginning of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed signing so that it didn't interrupt my daily work schedule and avoided me having to make multiple trips to the dealership. I had very specific criteria with what I wanted in the vehicle and went out of his way to locate and deliver the exact vehicle over 300 miles away. More

My whole experience with AutoFair Ford was great.....I asked them to put me in a certain vehicle, for a certain price, for a certain amount of time and they did just that......Scott made it happen .....AN asked them to put me in a certain vehicle, for a certain price, for a certain amount of time and they did just that......Scott made it happen .....AND I GOT TO DRIVE MY NEW VEHICLE RIGHT OUT OF THE SHOWROOM AND DRIVE IT HOME "THAT NIGHT".....NEVER had that happen before at any dealership!!!!!!!! Thanks Scott P.S. I love my new truck!!!!!!! More

I was looking to downsize vehicles, and my credit was not very good. The dealership, especially the salesperson, Scott Waniak, treated me with respect and professionalism. He was not pushy, and did not try t very good. The dealership, especially the salesperson, Scott Waniak, treated me with respect and professionalism. He was not pushy, and did not try to steer me any particular way. He got me answers quickly, and they were able to finance with FMCC at a very reasonable rate. The entire deal was done in one day. I have since brought the vehicle back for service twice, and was promptly taken care of. I would highly recommend Scott and this dealership. More

I cannot begin to tell you how happy I was with the service I received from my sales agent Scott and his Manager Adell. Scott was everything a good salesman should be- polite, attentive, helpful, hones service I received from my sales agent Scott and his Manager Adell. Scott was everything a good salesman should be- polite, attentive, helpful, honest, informative and most importantly NOT PUSHY, RUDE or CONDESCENDING. I would also use that description for Adell as well. Actually I even liked the finance guy (I'm sorry but I cannot recall his name) he was more than willing to make sure I fully understood all of my options as well as how all the numbers worked on the forms. (I can say without any doubt that I fully understand all of my finance paperwork. One of my biggest pet peeves is bad customer service and I have no problems what so ever about making any discontentment I may have very, VERY well known. (You don't want me to tell you about my birthday trip to Foxwoods. Never stay at the MGM Grand.) I have nothing negative to say about my experience with Scott and Adell. Quite the contrary, I intend on baking some cookies for them. (they can share if they want) More