AutoFair Ford

Andrew was a great salesperson to deal with. He listened to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew never took any of it personally and continued to work with us until we felt comfortable with the numbers. After the sale, Andrew took the time to walk us through all the features of our new vehicle in detail and made sure we were satisfied in every way before we drove off the lot. He's even continued his follow-up, calling us to make sure we were happy with our purchase. More

After working with Scott Kling last year when I bought my wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great customer service. I'll refer anyone that asks to see Scott Kling if you're looking for a car More

I cant say enough about AutoFair Ford... I had been to a previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me the service I was looking for. He took the time to listen to my questions, and go above and beyond what any salesman has done for me before. I highly recommend this dealer for a great experience. More

Scott Kling was extremely helpful from the very beginning of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed signing so that it didn't interrupt my daily work schedule and avoided me having to make multiple trips to the dealership. I had very specific criteria with what I wanted in the vehicle and went out of his way to locate and deliver the exact vehicle over 300 miles away. More

My whole experience with AutoFair Ford was great.....I asked them to put me in a certain vehicle, for a certain price, for a certain amount of time and they did just that......Scott made it happen .....AN asked them to put me in a certain vehicle, for a certain price, for a certain amount of time and they did just that......Scott made it happen .....AND I GOT TO DRIVE MY NEW VEHICLE RIGHT OUT OF THE SHOWROOM AND DRIVE IT HOME "THAT NIGHT".....NEVER had that happen before at any dealership!!!!!!!! Thanks Scott P.S. I love my new truck!!!!!!! More

I was looking to downsize vehicles, and my credit was not very good. The dealership, especially the salesperson, Scott Waniak, treated me with respect and professionalism. He was not pushy, and did not try t very good. The dealership, especially the salesperson, Scott Waniak, treated me with respect and professionalism. He was not pushy, and did not try to steer me any particular way. He got me answers quickly, and they were able to finance with FMCC at a very reasonable rate. The entire deal was done in one day. I have since brought the vehicle back for service twice, and was promptly taken care of. I would highly recommend Scott and this dealership. More

I cannot begin to tell you how happy I was with the service I received from my sales agent Scott and his Manager Adell. Scott was everything a good salesman should be- polite, attentive, helpful, hones service I received from my sales agent Scott and his Manager Adell. Scott was everything a good salesman should be- polite, attentive, helpful, honest, informative and most importantly NOT PUSHY, RUDE or CONDESCENDING. I would also use that description for Adell as well. Actually I even liked the finance guy (I'm sorry but I cannot recall his name) he was more than willing to make sure I fully understood all of my options as well as how all the numbers worked on the forms. (I can say without any doubt that I fully understand all of my finance paperwork. One of my biggest pet peeves is bad customer service and I have no problems what so ever about making any discontentment I may have very, VERY well known. (You don't want me to tell you about my birthday trip to Foxwoods. Never stay at the MGM Grand.) I have nothing negative to say about my experience with Scott and Adell. Quite the contrary, I intend on baking some cookies for them. (they can share if they want) More

both sales people were very helpful providing me me with a good experiance scott helped me transfer all my tools and equipment from my old truck to new truck set my phone i later returned and dennis explain a good experiance scott helped me transfer all my tools and equipment from my old truck to new truck set my phone i later returned and dennis explained other functions i had questions about and ifelt they both served my needs well as well as acomodating my timing the price was good and trade was fair im satisfied and very happy with my truck thanxs jg More

We loved working with Scott and Jessica was great when it came to the finance portion. The only reason I felt at all uncomfortable through the entire process was this sales manager named Lance. We were rea came to the finance portion. The only reason I felt at all uncomfortable through the entire process was this sales manager named Lance. We were really all ready to purchase the car, Scott had made us a fair deal, then this Lance guy "swoops' in for a kill that didn't need to be "killed". Frankly, he almost killed it. I had to send my husband home he was so offended. Again, Scott rocked, I would recomend him directly. Keep Lance on a leash or he's going to blow with cautious consumers (and these days, isn't that everybody?). More

After our previous dealership skipped town overnight in Sept. 2010 we were not in a hurry to deal with a new one. But, Scott Waniak and Autofair Ford changed that. The sale was painless, and they had th Sept. 2010 we were not in a hurry to deal with a new one. But, Scott Waniak and Autofair Ford changed that. The sale was painless, and they had the exact vehicle we were looking for on the lot for the the perfect price. No pressure and willing to meet our needs in a really friendly fashion. And, as a bonus the follow up service has been great, the service personel very high quality. We would recommend Autofair Ford and Scott in a heatbeat, as well as all the supporting staff. More