AutoFair Ford | Page 46

It was a fantastic expeirence as a first time buyer. I can't wait to go again to trade in my Fiesta someday. Everyone was very friendly and my saler was very down to earth. I just hope that I get to go wh can't wait to go again to trade in my Fiesta someday. Everyone was very friendly and my saler was very down to earth. I just hope that I get to go when my mom gets her new car soon. More

The engine light came on in my Escape. I called Leo in service. His first question was "how is the car running?" When I said fine and no problems, he proceeded to tell me what the problem could be and ho service. His first question was "how is the car running?" When I said fine and no problems, he proceeded to tell me what the problem could be and how to fix it. I did exactly as he told me-and to be honest I was a little skeptical! But, just as Leo said the problem was fixed without having to go to the dealership. Thank you, Leo! This type of service and commitment to your customers is why I will keep coming back to AutoFair Ford for continued service and when I am in the market for a new car the only place I will shop! Our family has had ford cars for as long as I can remember and because of people like Leo it will continue to be the tradition for us! More

We couldn't have been more pleased working with AutoFair Ford. We started on the internet with Lynda Mathieu who set us up with a female sales person, our request, she chose Kendra Verrington who t AutoFair Ford. We started on the internet with Lynda Mathieu who set us up with a female sales person, our request, she chose Kendra Verrington who turned out to be terrific, Chuck Hoegen, also terrific, helped us to obtain a price that we could be comfortable with and Tom in finance brought everything together for us. We want to emphasize that everyone that we had contact with at AutoFair Ford was very professional and friendly, even the people that greeted us and informed Kendra that we had arrived. The professionalism at AutoFair Ford is probably unmatched in the industry. More

Alex was very attentive to every detail that I was looking for in a vehicle. It was a very long 6 hour process shopping for my new truck, and this particular salesmen did an excellent job of making me looking for in a vehicle. It was a very long 6 hour process shopping for my new truck, and this particular salesmen did an excellent job of making me and my family comfortable the entire time. More

This was a second purchase from Auto Fair Ford for our family, both with Keith. His professionalism and personality made our time there pleasant with both purchases. Keith was very thorough with paper w family, both with Keith. His professionalism and personality made our time there pleasant with both purchases. Keith was very thorough with paper work and the details of the cars we looked at. He took the time to help us compare different options as well as tried to get us the best deal and all rebates available to us. Very attentive to us and our needs. In the market for a new car..request Keith Thibedeau...you will not be disappointed! More

Let me start by saying, this was not a smooth experience. Keith and Kendra as sales personnel were great and highly recommended. Not pushy, answered any and all questions I had and were a pleasure to spend Keith and Kendra as sales personnel were great and highly recommended. Not pushy, answered any and all questions I had and were a pleasure to spend the day with. I had some issues with registration due to paper work, so I recommend if you are registering in MA to ensure you have exactly what is needed and all forms are completed correctly before leaving the dealership. The issues I had were corrected immediately and were even hand delivered to me in MA the same day. Frustrating, but no big deal. I recommend everything about this dealership except the service department! I am not going to go into detail, but if you are buying a used vehicle...thoroughly check your new car and maybe even have your own garage inspect it thoroughly. If you do have service work done here, inspect the issues you needed fixed prior to leaving the dealership. So I had some headaches - Management went above and beyond to make it right. I was impressed with the professionalism and dedication Alex had when he was presented with the problems. So much so, my husband is considering purchasing a new car from them. (avoiding the service department of course) I have made my recommendations to management as to things that do need improvement and I hope they follow through so that the next person does not have the inconveniences I had. If it had not been for Alex and Sean Woodruff, this review would of been a lot different! More