AutoDrive1
West Bridgewater, MA
117 Reviews of AutoDrive1
Horrible, regretting it! If I could give ZERO I would!!!!! Con artists! They said they would give me 2500 for my trade, (explaining EVERYTHING about it) then decided to offer If I could give ZERO I would!!!!! Con artists! They said they would give me 2500 for my trade, (explaining EVERYTHING about it) then decided to offer 1000 when I drove it there! They sold me a jeep, and gave me price, then HIKED it up 1200, saying "things needed to be repaired" it had no rear door handles! The 1200 was supposed to go to brakes, rotors and maintenance things, that should've been included! We asked for a DETAILED RECEIPT and were promised one, for what was done and they've avoided us to this day!!! Then we had to pay 100 to FIX THE REAR BRAKES! WHICH SHOULDVE BEEN DONE! They lied back to back about EVERYTHING. Not to mention, the jeeps dashboard randomly shuts off, no blinkers or lights, then resets about twice a day! Mike said he was "CONFIDENT" IN THIS VEHICLE! DO NOT SPEND A DIME HERE!!!!!! More
Bad experience until now , I during this week tried several times to solve the Mercedes-Benz problem I bought from you. TODAY my friend took the workshop you indicated and you , I during this week tried several times to solve the Mercedes-Benz problem I bought from you. TODAY my friend took the workshop you indicated and your friend did not clean my car, said I should pay before. My friend had a lost trip. I am also without the car registration document. So I tried to talk to you today after 5 pm when I was told that you would be at your store and got no response. Faced with so many problems, I would like to inform you that I will return the Mercedes-Benz car for you tomorrow, and prepare my money to return it to me tomorrow. More
If they make good on fixing the safety inspection failure I previously put in a negative review but I am pleasantly surprised that they may make good on the reason it failed the safety inspection. For that I I previously put in a negative review but I am pleasantly surprised that they may make good on the reason it failed the safety inspection. For that I am changing my review. I didn’t bother contacting them after it failed the inspection because I have been burned in life and assumed they’d blame ME for not having had it inspected within 7 days of purchase yet it wasn’t registered by then for about 3 weeks after purchase, and I just assumed it’d be made out to be my fault. Anyway, if they make good on this, I’ll be happy, and it’s the right thing to do honestly. More
Time wasters Give used car dealers a bad name. Made/confirmed appointment. Car was offsite, but would "absolutely" be there at 10:00 am next day for test drive. Give used car dealers a bad name. Made/confirmed appointment. Car was offsite, but would "absolutely" be there at 10:00 am next day for test drive. Arrived to a smile and "car not here, but on the way with unknown arrival, soon." When reminded that I told them I was tight on time and pressed for a time, they gave me a "half hour." Lied that they had ever committed to have the car there for the appointment and if my time was tight I might as well leave - done! More
Very honest and helpful So after my car was totaled in an accident I haven’t been lookin for a solid vehicle at a fair price. I went to many dealerships and always seemed to So after my car was totaled in an accident I haven’t been lookin for a solid vehicle at a fair price. I went to many dealerships and always seemed to get the run around and trying to get every penny out of me. At auto drive 1 I was helped immediately and it was very honest help. I was at the dealership for less than 2 hours and I purchased my focus. More
Nice service I went to the dealer and the attention was excellent they really make you confortable and they work very well whit the costumer they give me my car in I went to the dealer and the attention was excellent they really make you confortable and they work very well whit the costumer they give me my car in excellent condition nice and clean thank you for your service. More
Great place Very friendly helpful staff. Picked a vehicle and was in it very quick. I will Definately purchase another vehicle from here if needed in the future. Very friendly helpful staff. Picked a vehicle and was in it very quick. I will Definately purchase another vehicle from here if needed in the future. More
Bad Credit-OK I'm a single divorced mother of 3 with #@$% credit. In a day, I found out my car would be 2500.00 to fix. I'm faced with fix it or ditch it. I wanted I'm a single divorced mother of 3 with #@$% credit. In a day, I found out my car would be 2500.00 to fix. I'm faced with fix it or ditch it. I wanted to ditch it but my credit rating put me in a panic attack. I have no money to put down. I have no money to pay a car payment. I was fearful and anxious. I walked in. I was met with a very friendly and comforting salesperson. He made me feel normal in terms of my bad credit and he worked until he found a viable, fair and livable option. He found a car, within my means, low price, low mileage and almost new. I didn't put any money down. I still had 4 years warranty on the car and my monthly payment is 200.00. He started my New Year with a sense of relief instead of dread. I will never go anywhere else for my car needs. They are honest and down to earth. They work with your situation, no matter how bad it seems and make it happen with NO judgment. I, without an ounce of reservation, recommend AutoDrive1, West Bridgewater, MA for your car needs. I happened to work with Mike Salerno, but I am confident that anyone in this family owned business will be equally honest, sincere and empathetic. More
THEY SELL UNRELIABLE CARS! TRANSMISSION WENT AFTER 4 MONTHS! Do not buy from these guys! They have the worst customer service I've ever experienced in a dealership. They lost the truck the day we're supposed to Do not buy from these guys! They have the worst customer service I've ever experienced in a dealership. They lost the truck the day we're supposed to pick it up and we were driving all around for it. Once we finally found it back at the dealership their detailer had it and it wasn't ready and the inside was still wet. And then as of a month later we were calling them that there was problems wrong with the car and they kept ignoring us and try to give us other DL so we would keep the car. All we wanted to do was the trade it in and get our money back but they refused. And now four months down the road the transmission completely went on the car and they still don't want to help us at all. Pretty much their representative Joseph that I spoke with told me to go screw off and hung up on me. They have a previous lawsuit for selling unreliable cars. They say they're Under New Management but it's only just a transfer of ownership within the business. I now have to go to the Better Business Bureau and the Attorney General so I can actually get this $14,000 loan off my name so I can afford another car. Due to the recent loan no other dealership will finance me now. Please people stay away from them! More
Rip off Start off by saying Joe and Mike are fantastic but the Tom has no idea what he is doing and can never get you in on time to fix a car that was just b Start off by saying Joe and Mike are fantastic but the Tom has no idea what he is doing and can never get you in on time to fix a car that was just bought even though there shouldn’t be any problems do not go to them sold me one lemon I was stupid enough to go back and buy another one and the thing is a piece of xxxx as well best believe I’m going to the Business Bureau seeing how they can’t fix my truck in a timely manner More