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AutoCenters Herculaneum

Herculaneum, MO

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3 Reviews

1225 McNutt St

Herculaneum, MO

63048

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3 Reviews of AutoCenters Herculaneum

May 23, 2024

This place seems a little shady to me. I found a truck on their website that I liked, so I went to test drive it and decided I wanted to buy it. It was listed for $59,995. After 3 1/2 hour More

by SSCHUMER1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 23, 2024 -

AutoCenters Herculaneum responded

Your concerns are noted. This happened at our Used Store AutoCenters Herculaneum. We apologize for any confusion regarding the pricing of the vehicle. We strive to provide transparent and accurate information to our customers. This vehicle was previously damaged, then the hail was repaired and the vehicle was re-priced on the same day, and around the same time of your visit. This was a culmination of bad timing, and the fact we have never experienced this unprecedented occurrence before and are still navigating the process. We have taken your review very seriously and have safeguards and plans in place to ensure this does not happen again. Please contact us at (866) 695-3157 to discuss this matter further if you'd like. Thank you for bringing this to our attention and we are sorry for the trouble.

February 02, 2024

We had a great buying experience with Pat Mclaughlin. he was very helpful and found what I was looking for. The time we spent together was pleasant . Having him as a salesman was a nice and I felt lucky More

by kevinzimmer50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Mclaughlin
Feb 29, 2024 -

AutoCenters Herculaneum responded

Thank you!

February 05, 2023

I was told by a salesman (Tommy S. ) that the car I was interested in would be ready the next day: after I waited all day to hear from him. I told him I would see him the next day. I dr More

by Nathan P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy S. Jeff H.