Auto Warehouse
Fort Collins, CO
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We purchased a 2010 Jeep Liberty - we knew it had about $1500 worth of repair work. The dealership indicated they put $3K into the vehicle so wouldn't budge on price. First day, we took it through a car wa $1500 worth of repair work. The dealership indicated they put $3K into the vehicle so wouldn't budge on price. First day, we took it through a car wash, and the interior was all wet in the back due to some type of major repair we need to have completed on the back hatch door. There was also something wet under the driver seat mats as well. In addition, the front/back left side lights did not function (turned out it was fuse), the stereo wasn't functioning (no information was provided with the vehicle, which was something they agreed to upon purchase) and they didn't provide a tank of gas upon receipt, which we have received with all our other vehicle purchases. In addition, we took it the shop only to discover we have another $1600 worth of maintenance that was required due to safety issues and concerns - ball joints were so worn the steering was unsafe per our auto tech. The sales team was very friendly and polite; however, the condition of the vehicle was sketchy - we requested a list of what they did for the $3K; however, never received it. So many safety issues - especially with lights not even working. My daughter put down $7k of her own cash only to discover there was another $3k in repair work. Please do your due diligence and make sure the vehicle passes all safety checks prior to selling any car on your lot. More
Sold me an unsafe truck Auto warehouse sold me an unsafe vehicle that needed immediate serious repairs to make it so I can drive it. I would NEVER recommend anyone purchase a Auto warehouse sold me an unsafe vehicle that needed immediate serious repairs to make it so I can drive it. I would NEVER recommend anyone purchase a vehicle here. I recently purchased a lifted truck from Auto Warehouse at the sales price of $9000. I was told they needed to have a brake cylinder repaired before they could sell it to me. They repaired the part, and then I signed the standard "sold as is" waiver. I purchased it as is knowing that there may be a few repairs or so unseen that I'd need to have done. I took it to a mechanic to have it looked over plus an alignment and oil change. Turns out, chevy tells me that they can't align it due to extreme damage that an improper lift has caused. I then take the vehicle to 4 wheel parts. They tell me that to have the truck sitting as I purchased it and with all urgent repairs done, it'll cost me $3800!!!. The other option was to lower the truck, do safety issue repairs, and that would cost me $1800!! Since Auto warehouse had their mechanics look at the truck and repair a brake issue, they KNEW it had serious issues such as dangerously damaged ball joints, tie rod ends, etc and sold it to me anyway. To get the truck I thought I was buying at $9000, I'd have to spend another almost $4000!!. Instead, because i cant afford that, I've had to spend almost $2000 to lower and repair it...therefore not getting the truck I wanted and they led me to believe I was getting!! There is no way their mechanic didn't know. They knowingly sold me an unsafe, defective vehicle. There are a lot of dealerships out there, and I recommend everyone go look somewhere else. I trusted them and got a lemon. They claimed I never contacted them about the situation, but I had direct contact with their sales representative Matt and saved all the texts where I told him my situation. More