Auto Trust USA
Miramar, FL
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Had to pick up car blocks away in the dark. Battery was at 5% next morning - beyond redemption - my $500 problem. Since whatever they put on the hubcaps and car to mask blemishes has since wash Battery was at 5% next morning - beyond redemption - my $500 problem. Since whatever they put on the hubcaps and car to mask blemishes has since washed off. Run away as fast as you can!!! More
I really wanted to like this dealer and the 2015 BMW 335i they sold to me! The car was exactly what I was looking for in color/options etc. I contacted the dealer. Both Alex - salesperson and Juan - finance they sold to me! The car was exactly what I was looking for in color/options etc. I contacted the dealer. Both Alex - salesperson and Juan - finance person were easy to work with. Getting paperwork done was breeze, they even suggested a couple of local car inspectors, I used - MyUsedCarBuddy. In addition, they gave me $180 towards inspection if I pay full purchase price. I contacted the car inspection co. and got a car inspection report. Inspection report from MyUsedCarBuddy, which did not show any major issue with the car. I signed all the paperwork and my bank sent the check to the dealer, Juan found the shipping co. to ship the car the next day and delivered it the next morning on Sunday. I was very happily surprised and excited for their help so far and to get my car! Car looked and drove as I expected. The Next day I took the car for a state inspection and found out, car had an engine light on and oil was leaking all over underneath. I also show oil marks in my driveway. My heart sank!!! I contacted Juan/Alex right away, they both acted surprised and claimed, there should be no issue with the car. Car inspector did not find anything. I took the car to the BMW service and found out there is a major issue with the fuel pump, fuel lines and air hoses. Total bill of repair $4000+!!!! I sent a BMW Service report to Juan/Alex and no reply. Both stop communicating all together. I called/texted multiple times but no answer. Finally, I paid $4000+ out of pocket and got the car fixed within a week of the purchase. These people sold me the damaged car, took the money and washed their hands! So much for their name Auto Trust USA. I WOULD NOT TRUST or RECOMMEND THIS DEALER TO ANYONE! I understand that I might have gotten unlucky with the car and I took the risk of buying a car online but AutoTrust USA DID NOTHING to correct their mistake of selling a car, which needed substantial repair. Nor their 30 days insurance they claimed to offer, help me anyways. Please see the pictures/BMW Service report for proof yourself and STAY AWAY from AutoTrust USA!!!! More
Is a xxxx dialer they scrw yout all the way.... I got screwed with a buy chrysler 300 They sold me a lemon and they know that the was a big problem with the car. I got screwed with a buy chrysler 300 They sold me a lemon and they know that the was a big problem with the car. More