Auto Sense

Very unprofessional. My husband was told that the truck he was looking at was still available (and they called to confirm the night before that NO ONE was interested) and that we were all set for an 11am a he was looking at was still available (and they called to confirm the night before that NO ONE was interested) and that we were all set for an 11am appointment to look at the truck and talk business. We got to the Chichester NH location and was told the truck he was looking at was in Salem NH, and was SOLD the day before (the DAY THEY CALLED TO CONFIRM IT WAS STILL AVAILABLE). They told my husband he could look at other trucks and that’s what he did. One of the trucks he looked at had a cracked grill, all had bare tires, one NO GAS (we waited 20 minutes for them to go and get gas), and the transmission was slipping through out every gear while test driving another truck. We waited over an hour to ‘get a price’ on the trucks, and walked out with frustration. They told us if we could wait 5 EXTRA MINUTES, they would get a price, again after waiting over an hour, we got a little mad, then they told us that ‘if we can’t wait five minutes then they can’t do anything for us’. They told my husband he was pre-approved before going to the location, then come to find out he wasn’t and they needed to do it again. They were putting my husband down for his job. No workers were wearing a mask, no one introduced themselves, the bigger gentleman in the corner near the garage door had his friends sitting at his desk and was yelling over them talking to my husband about the ‘deals’ they had to offer. Before leaving very frustrated asking why everything that just happened, happened, one guy worker had the nerve to say ‘nice jacket’. Over all, very unprofessional and very snobby. Highly recommend NOT shopping there. Not worth your time. It might save you an hour and a half ride to the location, like we did More

I filled out everything on line next day went to the dealer and drove my new car home the same day staff was fast,friendly,and knowledgeable......I will definitely refer family and friends dealer and drove my new car home the same day staff was fast,friendly,and knowledgeable......I will definitely refer family and friends More

I wouldn't recommend this dealership to anyone!!! They give auto dealers a bad name and do not stand behind their word. After being told that was approved for $99 and spending hours at the dealership, wa give auto dealers a bad name and do not stand behind their word. After being told that was approved for $99 and spending hours at the dealership, was then told they needed $1,000 on a $2,500 motorcycle. I strongly recommend you do not do business with this dealership More

Fill out application before a Test Drive We where shopping for a Minivan and spotted one there lot, so we decided to stop on by and ask some questions the first thing I should've noticed 1: We where shopping for a Minivan and spotted one there lot, so we decided to stop on by and ask some questions the first thing I should've noticed 1: No TEST DRIVE WITHOUT FILLING OUT A APPLICATION THIS THE ONE THAT GOT ME F***ING GUY TOLD ME THAT THEY WOULD NOT WILL NOT PULL MY CREDIT GUESS WHAT HAPPEND GOT A NOTIFICATION FROM KARMA CREDIT AND THE F***ING DEALERSHIP PULLED MY CREDIT. 2: No sticker prices on any vehicles "that is there process when they choose to let you know" 3: Don't trust this type of dealership they are like piranhas trying to look for way to scam you. More

Despicable excuse for a dealership The staff is trashy Despicable excuse for a dealership The staff is trashy ,rude and condescending the manager himself calling me a “xxxxing xxxx” ...nice language from Despicable excuse for a dealership The staff is trashy ,rude and condescending the manager himself calling me a “xxxxing xxxx” ...nice language from a professional They push you into vehicles they can’t get rid of and overcharge significantly without properly performing tasks needed to sell a vehicle they have no clue what they are doing and the tactics they use are beyond illegal and will come to light This is my first of many negative reviews and legal proceedings for auto sense of NH More

great customer service Vanessa was amazing! So helpful and answered all my service questions to the best of her ability she also got me an appointment that accommodated my s Vanessa was amazing! So helpful and answered all my service questions to the best of her ability she also got me an appointment that accommodated my schedule I recommend going there More

Vanessa I spoke with Vanessa and she had the most greatest customer service skills. I told her what I was looking for and what I would mostly be using it for. I spoke with Vanessa and she had the most greatest customer service skills. I told her what I was looking for and what I would mostly be using it for. The first car that she showed me was perfect. It took no time and was easy to be approved. Thank you Vanessa for your service and Thank you Auto Sense for this car. More

Got it done. That's all that matters. I really wasn't sure if this was a long shot or what, but it was worth a try. I worked with Chrissy. She gave me an awesome deal and found me the fina I really wasn't sure if this was a long shot or what, but it was worth a try. I worked with Chrissy. She gave me an awesome deal and found me the financing I needed despite my circumstances. Very cool, understanding, and down to earth staff at this place. I've been to places that just advertise that they can help but Chrissy really got the job done, and that's what matters. Thank you! More

Very friendly, helpful staff I knew my credit wasn't good because of my divorce.But,I got financed and they got me into an awesome SUV ! Very friendly and helpful staff throughout I knew my credit wasn't good because of my divorce.But,I got financed and they got me into an awesome SUV ! Very friendly and helpful staff throughout the whole process More

Wont give name of bank as asked I have asked for the name of the bank these folks had gotten me approved for a loan, sadly I got into a vehicle accident on the way to get the vehicle I have asked for the name of the bank these folks had gotten me approved for a loan, sadly I got into a vehicle accident on the way to get the vehicle, Now Kenneth the whatever manager no longer wishes to talk to me it give me the right bank info so I can get things taken care of on my credit report, release the name of the creditor so i can send letters with my attorney! Bunch of losers dont recommend! More