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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,006 Reviews

1,006 Reviews of Auto Park Ford - Service Center

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August 27, 2024

Love the care they take and super friendly people. My car gets the very best checkups from top to bottom More

by renasjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Aug 27, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2024

The service center is very good. Been very helpful getting through repairs. they have been very helpful More

by MASEJR1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston, Jose Lopez
Aug 23, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Auto Park Ford.

August 21, 2024

I don't usually fill these out. Shelby gets the job done! Excellent customer service. She kept me in the loop every step of the way! More

by pcatudal
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad Shelby and our team were able to help, and we hope to see you again!

August 17, 2024

This is a considerate, timely dealership that values your time as much as their own. More

by SPENCER_CAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

August 11, 2024

Josie was very kind and helpful. She made my experience delightful. I scheduled through the app and did not have the services I needed, but she fixed it for me. More

by Kara.garrett99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kara, for choosing Auto Park Ford!

August 10, 2024

Setting up the appointment for service of my motorhome with Josie was easy. Communication with issues and status updates were clear and quotes were accurate. More

by Berniekal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

August 06, 2024

They are very friendly people and they wash your vehicle at no charge and give you updates on the vehicle More

by tkretschman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 03, 2024

Extremely poor customer service, communication and after sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was t More

by dianaromeo
Recommend Dealer
No
Employees Worked With
Travis ,Gilbert, sales - awesome., John Wade
Aug 07, 2024 -

Auto Park Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Diana, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2024

Excellent service. Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz More

by fiddlinghowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wade
Aug 04, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Service was expidited quickly and things were explained clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. More

by Pixz1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Aug 04, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

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