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Auto Park Ford
Sturgis, MI
2,492 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,492 reviews
August 21, 2024
I don't usually fill these out. Shelby gets the job done! Excellent customer service. She kept me in the loop every step of the way! Shelby gets the job done! Excellent customer service. She kept me in the loop every step of the way! More
by pcatudal
Verified CustomerEmployees Worked With
August 19, 2024
The sales man was very helpful and knowed all of my questions. All of the people I talk to were not pushy. That’s what we liked when making a big purchase. My rate is a big ten plus . Thank you . questions. All of the people I talk to were not pushy. That’s what we liked when making a big purchase. My rate is a big ten plus . Thank you . More
by deansalyer
August 17, 2024
This is a considerate, timely dealership that values your time as much as their own. time as much as their own. More
by SPENCER_CAT27
Employees Worked With
August 11, 2024
Josie was very kind and helpful. She made my experience delightful. I scheduled through the app and did not have the services I needed, but she fixed it for me. She made my experience delightful. I scheduled through the app and did not have the services I needed, but she fixed it for me. More
by Kara.garrett99
Employees Worked With
August 10, 2024
Setting up the appointment for service of my motorhome with Josie was easy. Communication with issues and status updates were clear and quotes were accurate. with Josie was easy. Communication with issues and status updates were clear and quotes were accurate. More
by Berniekal
Employees Worked With
August 08, 2024
Very helpful and kind to work with throughout the process. Can’t thank her enough for everything process. Can’t thank her enough for everything More
by noahhoutz
Employees Worked With
August 06, 2024
They are very friendly people and they wash your vehicle at no charge and give you updates on the vehicle at no charge and give you updates on the vehicle More
by tkretschman
August 03, 2024
Extremely poor customer service, communication and after sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was t sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was the wrong one. Bought it on 5/22 paperwork wasnt sent in until 6/12. Had to call multiple times checking on it. Drove an hour to finally pick it up, and was the wrong one after 6 weeks. Called Brittney from the license bureau and told her it costed me 19.00 and an hour and a half in time to get it straightened out, told me she would get back to me and never heard from her again. Gave John in finance my email for information on extended warranty, never heard from him either. Terrible. Have had no experience with service department, but would never consider going back there for even a keychain. More
by dianaromeo
Employees Worked With
Travis ,Gilbert, sales - awesome., John Wade
August 03, 2024
Excellent service. Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz More
by fiddlinghowie
August 03, 2024
Service was expidited quickly and things were explained clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. More
by Pixz1147
