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Auto Park Ford

Sturgis, MI

4.8
2,493 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,493 reviews

October 21, 2023

Sandy was awesome to work with, very detail oriented, stayed in touch with us thru the process More

by castlemag1949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Auto Park Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Sandie and we hope you enjoy your new vehicle. We truly appreciate your feedback!

October 17, 2023

I loved this place they were very helpful and honest I like that I will tell all my friends where to go get a car More

by leolion2545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Oct 18, 2023 -

Auto Park Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 16, 2023

(Service Department) First visit was to have them program a factory break controller. They setup an hour to do this. After the hour they said they would need up to three hours to program the controll More

by Phil G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Auto Park Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Oct 17, 2023 -

Phil G. responded

Great! Please provide me with the contact information of who I can speak with.

October 13, 2023

Great service. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done. More

by Alley Evola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Auto Park Ford responded

Alley, Thank you so much for your excellent review! We are so glad that Josie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2023

Extremely helpful. Listened and cared what was said. Sandy and staff were so very kind. More

by follis.valpn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger
Oct 16, 2023 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear Sandy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 16, 2023 -

follis.valpn responded

There was one other gentleman who was very kind and helpful in walking me through the paperwork that needed to be signed. I believe his name was John. The entire team should be commended for a job well done.

October 12, 2023

I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was goi More

by johnchristinevance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Auto Park Ford responded

John, Thank you for your business and this review. We're happy to hear Shelby and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2023

Took my truck in to get a 2nd key programmed and the ford pass connected. Josie Parker was super helpful in getting all this completed for me in a timely manner. I asked about what they clean the dash with a More

by kgrindle73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Auto Park Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josie here at Auto Park Ford.

October 03, 2023

They treated me pretty good and actually tried to get me approved without some outrageous interest rate. They were a little busy but it was a Saturday so can't expect to be the only customer. More

by gsimons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wade
Oct 04, 2023 -

Auto Park Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 03, 2023

I am working with Sandy Owen and she has been helpful as well as professional. Wonderful staff here More

by PAMILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiana Green
Oct 04, 2023 -

Auto Park Ford responded

Pam, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sandy met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

September 30, 2023

Good reminders on time with service and complete work scope as promised.Car was clean when returned More

by Migagardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Owens, Dan Tack, John Wade
Oct 02, 2023 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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