Auto Park Ford

I had pretty good service in the past with basic oil changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was runnin changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was running very smooth, Auto Park Ford changed the axles and the vibration problem started. They did not take ownership of my concern. I have been back and forth several times without success. Today they thought it was a good idea to do an alignment without asking for my permission. Now the steering wheel is cocked to the right about 5 degrees when it should be straight. I called another dealership for service. Auto Park Ford is destroying my F150 and my Ford experience. This is totally unacceptable. I would avoid Auto Park Ford until they hire some competent talent. I left a message for the GM, Dan Tack. I'm waiting for a reply. More

Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! Pick up and delivery also great options when servicing here!!! More

Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughnut and bring it back to the shop. They were able to get a new tire and have him back on the road in 24 hours. Everyone who works at Auto Park Ford are the best from service to their billing department. We are very grateful to have them here in Sturgis Michigan! More

Amazing customer service and friendly staff. Buying process was a breeze. Came from out of state, test drove the car, and signed all papers very quickly. Such a fun experience! Buying process was a breeze. Came from out of state, test drove the car, and signed all papers very quickly. Such a fun experience! More

Sandie is awesome to work with on truck purchase. This was my second truck buying experience. SOLD on both occasions ❤️ This was my second truck buying experience. SOLD on both occasions ❤️ More

Trevor was very friendly and knowledgeable. Jose was a great help and very knowledgeable about Ford trucks. John was knowledgeable concerning extended warranties. Purchase went smoothly. Sa Jose was a great help and very knowledgeable about Ford trucks. John was knowledgeable concerning extended warranties. Purchase went smoothly. Satisfied with my purchase. More

Sandie was the absolute best! She understood that I work during their working hours and helped get me into my new vehicle with other amazing resources!! She understood that I work during their working hours and helped get me into my new vehicle with other amazing resources!! More

Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares for their customers and each other, you will need to observe the Auto Park Ford Service Department Employees! Having service completed by them and waiting for the service to be completed was enjoyable and relaxing while observing how they treat each other was a unique experience and rarely seen in today’s companies. More

Great service and attention to detail. Everyone went out of their way to make our experience great! Everyone went out of their way to make our experience great! More

They can be pleasant at times and not so pleasant at times. There services are sometimes slow. Josie has been very helpful and kind. times. There services are sometimes slow. Josie has been very helpful and kind. More