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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
258 Reviews

258 Reviews of Auto Park Ford La Porte - Service Center

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December 10, 2023

Professional, knowledgeable and for what it's worth, this is the cleanest dealership I've ever seen. At 72 years old, I have seen a lot of them. More

by ironhorse_77_7
Recommend Dealer
Yes
Dec 10, 2023 -

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

December 08, 2023

I had a few problems with my new car. The dealership fully fixed all of them quickly with no cost. More

by djnifos
Recommend Dealer
Yes
Employees Worked With
Gary Goodwin, Gary Goodwin
Dec 08, 2023 -

Auto Park Ford La Porte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

December 08, 2023

They got my suv in quickly and did the oil change. I did request they look at one tire when they did the tire rotation to see why it was slowly loosing air and Will said of course! And put it in the n More

by STEPH.LELAND.BBQ
Recommend Dealer
Yes
Employees Worked With
Will
Dec 08, 2023 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

December 05, 2023

Work was done in a timely matter. Will was great and kept me updated. Will service with Auto Park again. More

by leviaarch
Recommend Dealer
Yes
Employees Worked With
Will
Dec 06, 2023 -

Auto Park Ford La Porte responded

Levi, Thank you so much for your excellent review! We are so glad that Will had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2023

I loved the experience. It was fast. I was in and out. Will come again. More

by Salira931
Recommend Dealer
Yes
Dec 06, 2023 -

Auto Park Ford La Porte responded

Salira, Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

December 05, 2023

My car displayed engine coolant hot warning, so I pulled over and called service department. They sent someone out to look at my vehicle, followed me back to the service center, gave me a loaner car while m More

by Preston591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Grooms
Dec 06, 2023 -

Auto Park Ford La Porte responded

Preston, Thank you for your very kind service review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

Dec 06, 2023 -

Preston591959 responded

Thank you for being so customer oriented.

November 22, 2023

The staff was fast and professional. Will kept me updated with the progress on my car. More

by cynthialantz2011
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Trowbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Goodwin, Blake McCarthy
Nov 24, 2023 -

Auto Park Ford La Porte responded

Cynthia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2023

They were punctual and did the oil change quickly but I still need my recent for the job well done More

by grandpadan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Caley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

grandpadan21 responded

Please send my reciet for my recent oil change

Nov 16, 2023 -

Auto Park Ford La Porte responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2023

Quick, on time and very friendly service. Scheduled appointment they were ready when I pulled up even 15 minutes early More

by mikecarlson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Goodwin, Blake McCarthy
Oct 30, 2023 -

Auto Park Ford La Porte responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

October 28, 2023

Service was okay. Additional 3.5% to use a credit card will make me think again about coming back. More

by kevinzy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Communication done by text.
Oct 30, 2023 -

Auto Park Ford La Porte responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a 5-star experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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