Auto Park Ford La Porte - Service Center
La Porte, IN
257 Reviews of Auto Park Ford La Porte - Service Center
Very nice staff. Will come again. It was quick, in and out within 30 minutes for NY complete oil change Will come again. It was quick, in and out within 30 minutes for NY complete oil change More
Service manager and service writers are very good to deal with. Technicians are very good with diagnosis and make sure the vehicle is properly repaired before returning it to you. I have been very impressed with. Technicians are very good with diagnosis and make sure the vehicle is properly repaired before returning it to you. I have been very impressed with their parts and service departments. More
My advisor (Kirsten) was very helpful. She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the faucet change in the restroom. I didn’t get a “bath” when washing my hands. Loved the cookies too! More
Did okay with my oil change and I understand it was close to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I’ve always took my car there since I got it off the lot but I didn’t feel helped and wasn’t provided any advice on how I should move forward with other concerns. More
They did a good job on repairing my truck but I didn’t know how they put 70 miles on it know how they put 70 miles on it More
I brought in a 2017 explorer for safety recall 21s32, toe link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other tra link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other traffic was beside her, she was able to get the vehicle under control and returned to the dealership. This is when the service manager Robert told my wife she must have hit a pothole and knocked itself out of alignment. This is where I have a problem with the integrity of the dealership and the vehicle. With that statement I must assume thats going to go out of alignment again, my wife is afraid to drive the vehicle! Please will someone tell me the TRUTH!!!! I believe Nick Degarmo needs to be retrained, its probably no big deal to you about my wife's safety, so Robert i'm not sure why you made it her fault! More
Needed a quick fix as my engine lite came on the day before vacation had me fixed and in and out the same day before vacation had me fixed and in and out the same day More
It was easy to make the appointment. The service manager was friendly and my appointment was scheduled in a timely manner. My car was ready when it was promised and the waiting area was The service manager was friendly and my appointment was scheduled in a timely manner. My car was ready when it was promised and the waiting area was comfortable with snacks provided. The cost of the service was as stated in my coupon. I would not hesitate to have my car serviced there again. More