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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
243 Reviews

243 Reviews of Auto Park Ford La Porte - Service Center

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November 12, 2022

I was impressed with the friendliness of all the employees I talked to . Any updates I got a text or phone call. Willingness to work with me on keeping my bill low. I would not have any problems com More

by starrwelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

I did this survey once already. Everyone is always very nice and professional. Both service and others. More

by swilson1947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

I travel 35 miles to go to this dealership, there are 3 Ford dealerships within 12 miles of my house, I think that says it all. More

by rglinstra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

I had prompt service. The waiting are was clean. The service that was completed was explained. More

by SKM46350
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Julie and all the service staff were outstanding! Upon arriving in La Porte mid morning I picked up a nail in my tire I was on a very tight schedule to run errands for my elderly mother and get bac More

by bobemerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
October 18, 2022

Management for scheduling work to be done is pissless. Schedule my truck in and then find out they don’t even have the part to fix it. Horrible communication throughout this dealership. More

by alittlesignshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Grooms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan Westafer
October 14, 2022

Very nice staff. Will come again. It was quick, in and out within 30 minutes for NY complete oil change More

by vstaley27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Service manager and service writers are very good to deal with. Technicians are very good with diagnosis and make sure the vehicle is properly repaired before returning it to you. I have been very impressed More

by BPARKS1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Auto Park Ford La Porte responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 16, 2022

Their service has been great. They have been fair and honest in the repairs made to my car. More

by DONDAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlin??
Sep 19, 2022 -

Auto Park Ford La Porte responded

Thank you for the great rating for our great staff at Auto Park Ford! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 14, 2022

Auto Park ford met all the expectations. I went in for a recall and they had it completed in a couple of hours. More

by Explorer2018RH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Female employee in service. I am unsure of her name
Sep 14, 2022 -

Explorer2018RH responded

Thanks for completing the job quickly and getting me in at my scheduled time.

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