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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
257 Reviews

257 Reviews of Auto Park Ford La Porte - Service Center

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February 08, 2023

The people here are so nice. I had no trouble getting my jeep in for a oil change. I called yesterday and got in this morning. They even offer a complimentary car wash!!! Great j More

by spunkyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Very clean, knowledgeable staff, helpful mechanics, your vehicle is clean and free of greasy hand prints. Your invoice is explained in detail. Great experience. More

by dsteinbeck3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

He was very courteous, came out and explained anything if it needed to be done and was very promptly on time with my appointment was very well pleased with everything More

by patbrewer50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Goodwin,Matt Kipler,Steven Thornton
January 08, 2023

made appointment to have brake line checked and fixed. was told know problem. this was a lie. More

by HOWARDMAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not for sure. name would be on your files. who looked at truck
January 05, 2023

It shouldn’t take two hours to get your oil changed when you had an appointment and the dealership wasn’t busy More

by Jim bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Very pleased with the customer service at Auto Park Ford! Got my truck in and out in no time and had great communication the entire time! I will continue to choose Auto Park Ford! Thanks! More

by Will C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 31, 2022

Rick in the service dept is awesome. Quick to find the problem and a solution to get you back up and running in no time. Sales associates are always willing to help even when it is not r More

by b_spoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Decent small town dealer. Said you get a free car wash after every service but after my 6-7 times there never received one yet. Overall decent experiences. More

by mitchellbishop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young kid salesman, blonde hair, different name-5 stars
December 20, 2022

They should have taken back the Jeep it spent more time in the shop than we had it it was broken when we took it home we should not have had to buy a new vehicle More

by ckeller39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

I kept it at 4 stars due to the fact that due to employee error, we were misquoted on the service work. I'm assuming there was someone above this person who made these errors as a form of quality control whi More

by BEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary? Will.
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