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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
243 Reviews

243 Reviews of Auto Park Ford La Porte - Service Center

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January 05, 2023

It shouldn’t take two hours to get your oil changed when you had an appointment and the dealership wasn’t busy More

by Jim bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Very pleased with the customer service at Auto Park Ford! Got my truck in and out in no time and had great communication the entire time! I will continue to choose Auto Park Ford! Thanks! More

by Will C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 31, 2022

Rick in the service dept is awesome. Quick to find the problem and a solution to get you back up and running in no time. Sales associates are always willing to help even when it is not r More

by b_spoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Decent small town dealer. Said you get a free car wash after every service but after my 6-7 times there never received one yet. Overall decent experiences. More

by mitchellbishop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young kid salesman, blonde hair, different name-5 stars
December 20, 2022

They should have taken back the Jeep it spent more time in the shop than we had it it was broken when we took it home we should not have had to buy a new vehicle More

by ckeller39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

I kept it at 4 stars due to the fact that due to employee error, we were misquoted on the service work. I'm assuming there was someone above this person who made these errors as a form of quality control whi More

by BEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary? Will.
December 01, 2022

Used the service Department for the first time today. All my issues were promptly taken care of. I can’t say enough good things about Auto Park . Excellent service with Tim & Jonathan and the service Dep More

by Maesch
Recommend Dealer
Yes
Employees Worked With
Jonathon O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan Westafer, Dave Riley
November 24, 2022

Friendly in the service department and the office where I paid the bill. Comfortable waiting room to wait for my vehicle. Satisfied with repairs and setting the appointment. More

by SHERCONLUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Me trading in my truck wanted 6000 thousand they offered 1500 settled for 4000 figured 5000 would been good trade in after some research then I see it on your lot for 9000 how about just bending me over wi More

by giddyupgang0078
Recommend Dealer
Yes
Employees Worked With
Brent Forry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Riley
November 16, 2022

They fix my truck and it works great thank you have great power pulling a trailer More

by SCHOFFMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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