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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
258 Reviews

258 Reviews of Auto Park Ford La Porte - Service Center

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October 21, 2023

Was upset after receiving my auto back that it made a noise while driving it. I just ok it back to find out it needed a front end alignment because the tires were “feathered”… why would you even rotate t More

by piglover68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake McCarthy
Oct 25, 2023 -

Auto Park Ford La Porte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 14, 2023

Fast and friendly service. Got my car in right away. They are very professional and honest. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Auto Park Ford La Porte responded

Thank you, Gary, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

October 12, 2023

They are very professional and thorough. They have very quick service and are very dependable. More

by hardknocks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Auto Park Ford La Porte responded

Thank you! Tim and Robert appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

October 10, 2023

Ready to answer a question asked to log another transmission issue for the record that is what he did today More

by Secburkef150
Recommend Dealer
Yes
Employees Worked With
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2023

Vehicle has had a seat problem but it has been fixed. Vehicle is just out of warranty but since this has been an on going problem, they fixed it with no charge. More

by cobra jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Auto Park Ford La Porte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

September 17, 2023

Outstanding SERVICE after the sale. Always let you know costs, what the service entails and why it’s done! More

by hawelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Archambeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Goodwin, Blake McCarthy
Sep 17, 2023 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 02, 2023

I LOST MY HUSBAND 6MON. A GO SO THIS WAS NEW TO ME TO DEAL WITH THE CAR MYSELF THEY WERE GREAT WOULD GO ANYTIME THANKS More

by Susan marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Goodwin
Sep 03, 2023 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, Susan, and we hope to see you again!

August 30, 2023

I Purchased my car from that location now its under new owners the service was good and done in timely manner and friendly More

by enriquefig
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Goodwin
Aug 30, 2023 -

Auto Park Ford La Porte responded

Thanks. Enrique, for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

August 15, 2023

Quick and reliable service, car was finished when requested, would have them make repairs if needed More

by cobra jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 04, 2023

Very happy with the dealership, they did a excellent job, definitely will use them in the future More

by SHELLY65B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Goodwin, Blake McCarthy
Aug 05, 2023 -

Auto Park Ford La Porte responded

Thank you, Shelly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte, we look forward to having you as one of our valued customers for many more years to come!

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