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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
247 Reviews
Call Service Center (219) 351-7711

247 Reviews of Auto Park Ford La Porte - Service Center

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December 22, 2024

My service at auto park was very good. Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was More

by arge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake McCarthy
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Dec 23, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2024

Took my truck in for warranty work; service writer took prompt action and got my truck to the technician (Johnathan). The work was conducted and they washed my truck - at no cost- within 1 hour. Truck i More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Vah Hook, Blake McCarthy
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Dec 20, 2024 -

Auto Park Ford La Porte responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte. We look forward to having you as one of our valued customers for many more years to come!

December 14, 2024

Autopark Ford LaPorte is up and coming. They have certainly gained some momentum and are becoming a go to Ford dealership. More

by LEONBOGUCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Archambeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake McCarthy
Report | Print
Dec 16, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, Leon, we look forward to having you as a valued customer for many years to come!

December 04, 2024

Great service and kept me informed with the progress. I love the pick up service. More

by sallycornelison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
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Dec 04, 2024 -

Auto Park Ford La Porte responded

Sally, Thank you for taking the time to share your thoughts on working with Emily and our service team. We're glad to hear we delivered such a great experience!

November 25, 2024

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car. More

by LONGNECK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

They have always done a great job at a great price. Friendly and courtesies and promt More

by babycatcheronthelake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

November 13, 2024

My truck was there 3 times. The 1st time it was sceatched. 3ed time the leather steering wheel was scratched. More

by lkpale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who worked on it
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November 13, 2024

They are very professional and courteous. I appreciate their keeping me informed throughout the time, servicing my vehicle. More

by daisyhead58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
Report | Print
Nov 14, 2024 -

Auto Park Ford La Porte responded

Daisy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2024

Technicians covered in oil ruin the interior by not using any seat or floor covers. Oily fingerprints left all over hood and doors. Glad my warranty is almost over and I can service it myself. More

by funazfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon O'Dell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Auto Park Ford La Porte responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 27, 2024

I would definitely buy there again. Everything went very well and had no issues, all was a great experience More

by Sheilagw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Klamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NORMAN JAGIER
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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

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