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Auto Park Ford La Porte - Service Center

La Porte, IN

4.7
241 Reviews
Call Service Center (219) 351-7711

241 Reviews of Auto Park Ford La Porte - Service Center

Sort by
November 13, 2024

My truck was there 3 times. The 1st time it was sceatched. 3ed time the leather steering wheel was scratched. More

by lkpale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who worked on it
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November 13, 2024

They are very professional and courteous. I appreciate their keeping me informed throughout the time, servicing my vehicle. More

by daisyhead58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
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Nov 14, 2024 -

Auto Park Ford La Porte responded

Daisy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2024

Technicians covered in oil ruin the interior by not using any seat or floor covers. Oily fingerprints left all over hood and doors. Glad my warranty is almost over and I can service it myself. More

by funazfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon O'Dell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Auto Park Ford La Porte responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 27, 2024

I would definitely buy there again. Everything went very well and had no issues, all was a great experience More

by Sheilagw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Klamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NORMAN JAGIER
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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 25, 2024

Great service! ! Friendly and helpful staff at this location! Highly recommend for any service needs! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Goodwin
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Oct 27, 2024 -

Auto Park Ford La Porte responded

Thank you, Melissa, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 23, 2024

Great customer service. Kept in contact with me the entire time my vehicle was being worked on and gave me updates. Done when promised. More

by gvacpresident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Pierce
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Oct 24, 2024 -

Auto Park Ford La Porte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2024

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience. More

by Kenny M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kenny, and don't hesitate to let us know if we can be of further assistance.

September 20, 2024

Everyone was courteous, considerate of my time and helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park More

by Julie Cinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, Julie, and for taking the time to leave us this wonderful feedback!

September 20, 2024

Service dept is very prompt, polite and a pleasure to work with. Nice waiting room with coffee and snacks and clean bathroom. More

by BARSR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Caley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 19, 2024

Service center staff were all very professional, courtesy, friendly and knowledgeable. I was kept updated on the progress via text messages from the technician. I will definitely be returning to Aut More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mishler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure of the staff members names that I came in contact with.
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Sep 20, 2024 -

Auto Park Ford La Porte responded

Thank you, Gary, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

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