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Auto Merchants
Plano, TX
57 Reviews
With over 30 years of experience, we pride ourselves on exceptional customer service. We are family owned and operated with lots of experience. Check out our new facility, where we’re ready to handle all your automotive needs. Whether you’re local or from afar we can ship direct to your home! We’re dedicated to providing the best service!
Our expanded lot offers more space and a wider selection of vehicles. Browse our inventory online or visit us in Plano to see our wide inventory in person. At Auto Merchants Inc., we’re here to take care of everything for you. Please give us a call today and find out why we have been in business for so long!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 57 reviews
March 28, 2022
They made the purchase process and financing extremely easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. More
by Ahmad
Employees Worked With
Mike
March 17, 2022
I contacted them about a car I’m interested in. I think they tried to call but I was unable to answer. I recta text and I replied back that I was 19 hours away so I would need a transport. He asked I think they tried to call but I was unable to answer. I recta text and I replied back that I was 19 hours away so I would need a transport. He asked where I lived and I replied. I haven’t heard anything back. More
by Wanted a pink car
Employees Worked With
Carlos
February 23, 2022
If you’re looking for a luxury vehicle in the DFW area, don’t pass on Auto Merchants. The customer service is absolutely tremendous! I would like to thank Michael for going above and beyond to ensure that don’t pass on Auto Merchants. The customer service is absolutely tremendous! I would like to thank Michael for going above and beyond to ensure that I was and remained taken care of. I went in originally looking for one vehicle and walked out with something different based off of his recommendations and expertise. He was very patient and has been extremely transparent. Thanks Michael, I will most definitely be referring people to you! I’m very pleased with my purchase. More
by TJ
Employees Worked With
Michael
September 20, 2021
Worked with Chris on a used van. Great to deal with. Fair pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (wit pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (without any salesperson in the car.) So I got a real feel for the vehicle without any pressure. They could get me financed when my bank could not on the van Overall, enjoyed the experience and would recommend. So far the fastest car buying experience i've had to date. More
by Mr.Jefferson
Employees Worked With
Chris, Tommy
August 15, 2021
I reached out to them twice and never heard back from them! We will find a van elsewhere. The very least they could do is to respond to our emails. them! We will find a van elsewhere. The very least they could do is to respond to our emails. More
by aerobi.tech
Employees Worked With
Omar
February 14, 2011
Called and spoke to a "Sid", who quoted a competative price on the phone with make/model confirmed. Upon visit to test drive the car, "Sid" said they quoted the wrong model yesterday and it competative price on the phone with make/model confirmed. Upon visit to test drive the car, "Sid" said they quoted the wrong model yesterday and it was actually a higher price. Knew it was deceptive because the best price he quoted did not match any of the "correct" (older) models for that price (best price was $5K higher than the price on any of the older models that were available). What a scam and scum-bag sales tactic! Unethical! DO NOT BUY from this dealer! More
by TheDude2k
Employees Worked With
Sid
