Auto Merchants

Auto Merchants dealership is a great place to shop for a new vehicle. Octavio was our auto sales that provided a seemless process in purchasing our 2023 BMW X3 xdrive30i. Definitely looking forward in purch new vehicle. Octavio was our auto sales that provided a seemless process in purchasing our 2023 BMW X3 xdrive30i. Definitely looking forward in purchasing again from the AM dealership team. Texas Hats off in service More

I want to give a shout out to Ari he was my sales representative and went beyond expectations. Ari was very helpful and made my car buying experience swift and easy. Autos Metchants has a great selec representative and went beyond expectations. Ari was very helpful and made my car buying experience swift and easy. Autos Metchants has a great selection which made it hard to choose from but glad I was able to find my fit (Eqs 450). I definitely be recommend checking them out!! More

The communication was excellent and the methods that were used were convenient and customer friendly. From the moment that I initially scheduled the appointment through when I paid the invoice and picked th used were convenient and customer friendly. From the moment that I initially scheduled the appointment through when I paid the invoice and picked the vehicle. As a business owner, I am always impressed when I experience exceptional customer service and I make sure to share my experience with others. Great job Mr.Sid More

This was our second vehicle purchased from Auto Merchants in Plano. Salesman OMAR has been a pleasure to deal with and We look forward to doing more business in the future with him. Great price and LOVE the in Plano. Salesman OMAR has been a pleasure to deal with and We look forward to doing more business in the future with him. Great price and LOVE the SUV. Thanks folks! More

Be very cautious buying from them. I bought a vehicle 3 weeks ago, I told them the tires were not in good shape, the response "they passed inspection ". Needless to say, sitting at a I bought a vehicle 3 weeks ago, I told them the tires were not in good shape, the response "they passed inspection ". Needless to say, sitting at a tire place buying tires. Guess I should have read the reviews on Auto Merchant. Next time, at least shake my hand and say thanks for purchasing with us. More

It's been almost 4 months since I bought my truck here and after so many horrible experiences with other dealerships and shady, pushy salesmen, it was refreshing to find this place. My salesman was Octavi and after so many horrible experiences with other dealerships and shady, pushy salesmen, it was refreshing to find this place. My salesman was Octavias he wasn't overly pushy, he was very nice and allowed me to go at my pace. This was my first vehicle purchase completely on my own so I was very unsure about a lot of things and wanted to make sure I was making the right choice. I went to test drive this truck and another one 3 days in a row, I brought 2 different people I trust to look at them and drive them as well, and the salesman was very patient and got me the best deal he could. After having the truck for a few months, there's nothing wrong with it other than a few minor things you'd expect at over 100k miles, it's really a solid truck. It definitely made the wait to find the right truck worth it for me. I can't think of a single reason to not shop here, they even have great reasonable prices, I had a great experience and got the perfect vehicle for me without feeling forced or like they were hiding anything from me. If you need a used vehicle definitely look here! LOVE my truck more than words. More

I noticed this dealership had so many cars in their inventory and all 3 models I narrowed my decision down to already. So I decided to spend some time on this dealership. These cars both in good condit inventory and all 3 models I narrowed my decision down to already. So I decided to spend some time on this dealership. These cars both in good condition and are listed with good prices. More important, most of the cars are personal lease car. This is way better than those rental cars! Then I placed a test drive request through their website portal and immediately got the response from Victoria. I chose 1 BMW, 1 MB, 1 Lexus and scheduled the test drive with her. She confirmed that quickly without any problem. On that day I arrived to the dealership and met with Victoria she is really nice and never pushes you! She just handed the key fob to me and said that I can test drive the car by myself as long as I want. This is amazing! After that day I was pretty sure I would buy from here. Finally, we purchased a 2018 Mercedes C300. The condition is fantastic. Everywhere was carefully cleaned. During the whole procedure, Victoria answered all questions and never said too much to change your mind. This was great! Thank you for the great experience! More

Don't buy their cars. They sell lemon cars. Never tell you what happened to the car. Bad service. Terrible dealership. They sell lemon cars. Never tell you what happened to the car. Bad service. Terrible dealership. More