Auto Merchants
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 57 reviews
I recently purchased a 2019 Infiniti Q50 from Travis Potash, and the experience was exceptional. Travis was knowledgeable, patient, and made sure I found the perfect car. I highly recommend Travis for h Potash, and the experience was exceptional. Travis was knowledgeable, patient, and made sure I found the perfect car. I highly recommend Travis for his outstanding service and dedication to customer satisfaction! More
What a great experience. I need to first thank my friend Greg that told me about Auto Merchants. I looked online and saw something I was interested in, so I put my hate for I need to first thank my friend Greg that told me about Auto Merchants. I looked online and saw something I was interested in, so I put my hate for dealerships aside and went there ready for the worst. I met a Sales Associate Travis that turned my skeptical frown upside-down. Travis is just a cool, good guy. He showed me a few different cars including the one I asked about. This hardly felt like the torturous haggling event I had prepared myself for. Travis was no nonsense, very honest, and put me in the car that I went there for at a price that worked for me. Great salesperson in Travis, really nice place with a nice selection at Auto Merchants, and real people that go out of their way to make you happy. If you are looking for a car, do yourself a favor and go visit Auto Merchants and ask for Travis. More
Customer Service is an understatement. I felt like I was amongst friends at Auto Merchants. I had my trepidations about the whole “used car lot” scenario, but I was pleasantly surprised I felt like I was amongst friends at Auto Merchants. I had my trepidations about the whole “used car lot” scenario, but I was pleasantly surprised with the no hassle, no sales pressure approach by my salesperson Travis. The 2020 Lincoln Nautilus I ended up purchasing from Travis and the friendly folks at Auto Merchants wasn’t initially what I went in for. Rather than feeling like I was being upsold and pressured, Travis led me to several different options in the SUV-ish category that were all within the price range I told Travis I was working within. Every transaction should be handled like this, and Travis and the staff at Auto Merchants could definitely give lessons on how to treat people. Travis even offered me some cream from the first aid kit for a spider bite I had that was driving me crazy. If you are thinking about buying a car, I highly recommend Auto Merchants as your first stop with two thumbs up and five gold stars to Travis specifically. More
It was a pleasure to have made a great deal with Auto Merchants. Ray Fuentes in sales & Kevin Logan in the financial department made it nice & easy. HIGHLY RECOMMEND! Merchants. Ray Fuentes in sales & Kevin Logan in the financial department made it nice & easy. HIGHLY RECOMMEND! More
Travis was our car salesman and he did a great job. He ensured that we had the vehicle in hood condition before even taking it. Auto Merchants is lucky to have him as a salesman! Thank you Travis fo He ensured that we had the vehicle in hood condition before even taking it. Auto Merchants is lucky to have him as a salesman! Thank you Travis for all your hard work More
Made my car buying super easy! I don’t know a lot about cars but U felt comfortable and knowledgeable in Travis’s hands! He answered all my questions and was incredibly kind!! I don’t know a lot about cars but U felt comfortable and knowledgeable in Travis’s hands! He answered all my questions and was incredibly kind!! More
"My experience was so great at Auto Merchants. Their vehicles are maintained superbly, they are very clean, and they have such a great selection of various vehicles, plus, you didn’t have to wait Their vehicles are maintained superbly, they are very clean, and they have such a great selection of various vehicles, plus, you didn’t have to wait around long. Cristian Lopez was my sales associate, and he was simply the best! He was so professional, friendly and most helpful. We test drove many vehicles, and each time he handed us the keys, it was always with a nice and friendly smile on his face and gracious patience while we got in and drove off. Now that is genuine customer service in my book!! I would totally recommend Auto Merchants to my friends and people needing a vehicle, and I would most certainly recommend they go to Cristian. Thank you, Cristian, and Auto Merchants for helping me find a very, nice car and making my experience great (2 thumbs up!)." More
Mr. Ray Fuentes was a pleasure to work with! Simply exceptional! Mr. Ray Fuentes is the standard by which other dealers and customer service organizations should be measured. My experience was truly w exceptional! Mr. Ray Fuentes is the standard by which other dealers and customer service organizations should be measured. My experience was truly world class. This was my first experience with Auto Merchants Inc. and Ray Fuentes made me feel valued from beginning to end. He took the time to listen, answer my questions, and address all my concerns and issues. My vehicle was an anniversary gift to my wife of 30 years and Ray even made sure the vehicle was cleaned up/detailed and made pretty for my wife before delivery. I cannot overstate how impressed I am with Auto Merchants Inc. (especially Mr. Ray Fuentes) and what an exceptional experience they provided. Thank you for making this an easy and pleasurable purchase! More
This is my second purchase at Auto Merchants and continue to be impressed with the overall process and product. This time I worked with Travis and his sales process set him apart from the competition. Travis to be impressed with the overall process and product. This time I worked with Travis and his sales process set him apart from the competition. Travis made sure to communicate efficiently while not being pushy at all. When Travis didn’t know the answer to a specific question he pulled in additional resources that did. Most sales people would tell you what they thought you wanted to hear, not Travis and he earned my trust for this. I would, and have recommended Auto Merchants to friends and family members when they are in the market for a new vehicle. Top notch cars with top notch representatives! More
Well Most people would like to buy cars with out being chased around by a salesman who has one goal to close you on anything then there’s Travis Potash I mean Travis is a salesman’s but what sold us 6 chased around by a salesman who has one goal to close you on anything then there’s Travis Potash I mean Travis is a salesman’s but what sold us 6 times in the last 10 years is the customer service that has all but vanished in this Country Travis is so knowledgeable of the vehicles he sales and he listen to what say and don’t say at the same time so I have sent dozens of people friends and family remembers he simply cares about you and your needs without pushing you on just a car I have purchased every car I have owned in last 10 years as long as he is there I will buy trade or sale Great guy best kept secret in the Car business Thank you Kindly you are a class act More