Auto Merchants

I had an exceptional experience at Auto Merchants of Plano, thanks to my salesperson, Ray. He was absolutely phenomenal throughout the entire process—kind, considerate, and truly went above and beyond t Plano, thanks to my salesperson, Ray. He was absolutely phenomenal throughout the entire process—kind, considerate, and truly went above and beyond to ensure everything went smoothly. Ray’s amazing personality made the experience enjoyable and effortless. He took the time to answer all my questions without any pressure. If you’re looking for someone who genuinely cares about your needs, Ray is the person to see. I couldn’t recommend him and Auto Merchants more highly! More

Had such an amazing experience here, Travis and Kevin were awesome, super informative, communicative, and had great energy; I’d definitely recommend this place to new buyers as well! After test driving o were awesome, super informative, communicative, and had great energy; I’d definitely recommend this place to new buyers as well! After test driving over the weekend I noticed there was a crack on the windshield of the car I was getting AND he noticed the lights had died without me even having to say a thing - Travis made no fuss, got it fixed asap, and I left with my car today with a brand new windshield/fog lights at no extra cost and a huge smile on my face. This was definitely the easiest experience I’ve ever had buying a car and I know the next time I’m looking I’ll definitely come back to them 🙏 thanks so much guys! More

Travis was incredibly helpful and clear throughout the whole process. It is incredibly stressful buying a car and he made the process as smooth as possible. Thank you for your assistance with the process whole process. It is incredibly stressful buying a car and he made the process as smooth as possible. Thank you for your assistance with the process Travis, you were awesome! More

Working with Auto Merchants has been an absolute pleasure. Travis was very upfront and honest about the entire process and the history of the vehicle. After my experience here I can honestly say I pleasure. Travis was very upfront and honest about the entire process and the history of the vehicle. After my experience here I can honestly say I am never going to a "Regular" dealership again. What a GREAT EXPERIENCE! Thanks again Travis! More

Great working with a strait forward, honest and affordable dealer. I really appreciated their patience while allowing me to take the vehicle on a test drive and get it inspected by a third party me affordable dealer. I really appreciated their patience while allowing me to take the vehicle on a test drive and get it inspected by a third party mechanic. Travis, my salesman and Kevin, in finance, weren’t pushy at all and did everything they could to help! Great experience all around. More

I visit Auto Merchants looking at a car I found online. I called to to schedule a time to come look at it Upon arrival, my salesperson Travis was very knowledgeable patient with me. I ended up buying I called to to schedule a time to come look at it Upon arrival, my salesperson Travis was very knowledgeable patient with me. I ended up buying a second car that I had not planned on. Travis made it easy and painless and I would highly recommend checking out Auto Merchant and Travis and the future Thank you, Auto Merchant team!! More

Worked with Travis in selecting my 2015 Mini Cooper. He was extremely welcoming, understanding of my needs while working on making a buying decision over the course of 3 days. He made me the priority ev He was extremely welcoming, understanding of my needs while working on making a buying decision over the course of 3 days. He made me the priority every time I walked into the dealership and quickly found answers to any of my questions even if he was unsure. I also worked with Tommy when dealing with the financing and he made the process simple, easy to understand, and created small talk outside of the car buying process which made me feel that much more comfortable with the team! I worked through 6 different dealerships and although a couple locations had better deals on the type of car I was looking for, their friendliness and ability to build trust with me sealed the deal. I'll recommend Auto Merchants to anyone, any day! More

It was my first time getting a car from a dealer and Travis has made my first time best experience ever, made it clear and comfortable definitely will be coming again thank you Travis Travis has made my first time best experience ever, made it clear and comfortable definitely will be coming again thank you Travis More

I absolutely dread buying cars. I love cars, but hate the process. Travis made what is normally a predictably annoying experience very easy and straightforward. No games. No high p I love cars, but hate the process. Travis made what is normally a predictably annoying experience very easy and straightforward. No games. No high pressure tactics. Just solid information and assistance. I’m the proud owner of a 2020 Mercedes C300 and a definite repeat customer of Travis Potash! Thanks again for changing my car buying experience for the better! More

I recently had the pleasure of purchasing my son’s first car with Travis and I couldn’t be more satisfied with the experience. Travis was friendly and knowledgeable as well as genuinely interested in helpi car with Travis and I couldn’t be more satisfied with the experience. Travis was friendly and knowledgeable as well as genuinely interested in helping us. I appreciate Travis’ communication and attention to detail. He worked around our schedule to accommodate us during our multiple visits to the store. Thank you, Travis. More