
Auto Merchants
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 61 reviews
This MF Ray. This F’n guy!! He greets me. Finds my dream truck… and brings out the oldest xxxx truck of my truck of choice.. I didn’t want that one.. so he fi This F’n guy!! He greets me. Finds my dream truck… and brings out the oldest xxxx truck of my truck of choice.. I didn’t want that one.. so he finds one I will love! Throws me in it for a test drive… tells me to run my errand and I return. I am sold. He has the paperwork drawn up and we are in the way to finance… where I meet Tommy the finance King. He taps a bit on his keyboard and I’m approved! Sign and kicked out!! Simple and fast process! Thank you both for a smooth, easy and happy experience! More
Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that a His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional. More
It was a great experience to buy my car from this dealer. The gentleman who helped me his name was TRAVIS, he was so helpful, he showed me all the options i had, After i was done with the paperwork since i d The gentleman who helped me his name was TRAVIS, he was so helpful, he showed me all the options i had, After i was done with the paperwork since i didnt have insurance and i had to get one before get the key and take the car ,he waited for me even after the dealer was closed to get the insurance and i could take the car with me that night. More
I had a great experience at Auto Merchants. Omar was very helpful throughout the whole process. I truly could not have had a better experience elsewhere. It was not as sales-y as you will find Omar was very helpful throughout the whole process. I truly could not have had a better experience elsewhere. It was not as sales-y as you will find at big dealerships, this felt more like supporting a small business getting good cars into peoples' hands. Shout out to Jose who did a great job shepherding me throughout the visits and again thank you to Omar for making this car buying experience incredibly pleasant. More
I had an exceptional experience at Auto Merchants of Plano, thanks to my salesperson, Ray. He was absolutely phenomenal throughout the entire process—kind, considerate, and truly went above and beyond t Plano, thanks to my salesperson, Ray. He was absolutely phenomenal throughout the entire process—kind, considerate, and truly went above and beyond to ensure everything went smoothly. Ray’s amazing personality made the experience enjoyable and effortless. He took the time to answer all my questions without any pressure. If you’re looking for someone who genuinely cares about your needs, Ray is the person to see. I couldn’t recommend him and Auto Merchants more highly! More
Had such an amazing experience here, Travis and Kevin were awesome, super informative, communicative, and had great energy; I’d definitely recommend this place to new buyers as well! After test driving o were awesome, super informative, communicative, and had great energy; I’d definitely recommend this place to new buyers as well! After test driving over the weekend I noticed there was a crack on the windshield of the car I was getting AND he noticed the lights had died without me even having to say a thing - Travis made no fuss, got it fixed asap, and I left with my car today with a brand new windshield/fog lights at no extra cost and a huge smile on my face. This was definitely the easiest experience I’ve ever had buying a car and I know the next time I’m looking I’ll definitely come back to them 🙏 thanks so much guys! More
Travis was incredibly helpful and clear throughout the whole process. It is incredibly stressful buying a car and he made the process as smooth as possible. Thank you for your assistance with the process whole process. It is incredibly stressful buying a car and he made the process as smooth as possible. Thank you for your assistance with the process Travis, you were awesome! More
Working with Auto Merchants has been an absolute pleasure. Travis was very upfront and honest about the entire process and the history of the vehicle. After my experience here I can honestly say I pleasure. Travis was very upfront and honest about the entire process and the history of the vehicle. After my experience here I can honestly say I am never going to a "Regular" dealership again. What a GREAT EXPERIENCE! Thanks again Travis! More