Auto Maxx

Wish someone would've told me before going to get a car here. They were nice and cool at first. I have only the 2014 Dodge Avenger for a week. First off, I took it to them on a Friday cuz my brakes jammed here. They were nice and cool at first. I have only the 2014 Dodge Avenger for a week. First off, I took it to them on a Friday cuz my brakes jammed and it ran into a pole. Then, my brakes were squeaking. Also, the bumper hangs as the car had been in a wreck with the previous owner and they just threw the bumper back on. The cover came off cuz it wasn't secure up under the bumper. They promised to fix the bumper and when I took it to them on Friday, they promised I would my car back in a couple hours. It took them8 hours and they didn't do anything to a car cuz just this morning, my alternator went out while I was on the toll way leaving work. It caused my battery to die and now the car won't keep a charge. They told me I would get my car back today. That's a lie More

They were very professional and nice and worked with my income to put me in a car it was very nice to be treated like a person and not a Dollar sign income to put me in a car it was very nice to be treated like a person and not a Dollar sign More

Ángel Reyes , wow what a guy! I didn’t feel pressure very knowledgeable and took business to personal, score me a good deal, go see him if u go to Automax , the only reason I don’t give it a 5 stars it was b knowledgeable and took business to personal, score me a good deal, go see him if u go to Automax , the only reason I don’t give it a 5 stars it was because the detailing crew the have washing the vehicles need a class on how to do it I have to go to a car wash and finish detailing my vehicle tour was still dusty in the inside More

So here is how they screwed me twice, take your tax refund somewhere else. Spent over three thousand dollars trying to get 2004 NISSAN SUV to pass inspection. Asked them to help get issues resolved, no refund somewhere else. Spent over three thousand dollars trying to get 2004 NISSAN SUV to pass inspection. Asked them to help get issues resolved, no help there. Finally I just gave it back, couldn't afford to get trying to repair and pay monthly car note. They discharged the loan for the entire price of the loan. Not the remaining balance, sent me a 1099C, having to claim this as unearned income. I know have a tax bill of almost 2500.00. So with the money im still paying on repairs and this tax bill Im 5000.00 in debt. More

Horrible car August 30th me and my boyfriend came here to get a car it toom us 2 hours we aat with our kids and waited just for the car to star smoking 2hours afte August 30th me and my boyfriend came here to get a car it toom us 2 hours we aat with our kids and waited just for the car to star smoking 2hours after we left the lott then my boyfriend called the man told him he could only get the car towed and continue to work on it when it messes up no thats not right at all why would sale a car you know is in bad shape and not even replace it i have kids work school i dont have time for a busted car please don't ever waste you time with them just sad More

Wanting my personal Property!!! I purchased a 2014 or 2015 KIA Optima in April 25, 2019. that same weekend, I took my old car and the KIA to get my system transferred from my old car I purchased a 2014 or 2015 KIA Optima in April 25, 2019. that same weekend, I took my old car and the KIA to get my system transferred from my old car to the KIA. After a few days, The KIA started to make a loud clacking noise, I took it back to Auto Maxx and they kept the car for 2 days and stated that the engine needed to be replaced. From that day, I've been trying to get only my amp and sub woofer out the trunk, but it's been almost a month and all I keep getting is run-around. The service center guy told the sales manager that I would have to wait until the KIA gets fixed and that my property is safe. I've been asking about my stuff for almost a month and to no prevail, they keep stalling. They put me in another car on May 25th, 2019, which was a 2014 Honda Sonata, and guess what, it shut off on me in less than an hour. I took it back and by this time I was still asking about my belongings! They were still stalling! On Memorial day. I was put in a 2014 Ford Fusion and continued to ask for my belongings and still got the run-around. Today, I had to explain, even stated to the sales manager that what was going on and why I'm bugging them about my belongings, didn't concern them, claim to call their service guy tomorrow! It's a bunch of bull! It's my first time dealing with them! All I want is my personal belongings and they keep trying to stall with me. They'll be hearing from my lawyer and I do have receipts for my belongings that they keep trying to stall me from! More

Worst car dealer ever! I bought a 2010 Ford Fusion from this place the day after Christmas. The next day I had two flat tires not even a week later I started hearing the bra I bought a 2010 Ford Fusion from this place the day after Christmas. The next day I had two flat tires not even a week later I started hearing the brakes squeak and realized that the brakes were gone all the way down to the rotor. They have a service team I was told to call just to be told he does not do brakes that I have to take it somewhere else and pay out of pocket. Every two weeks my payment are $210 on top of that, full coverage insurance of $250 that I made sure I had leaving off the lot and then they charge me an additional $40 fee for insurance even though I have my own insurance the car is worth less than $5,000 I purchased it for $15,000 it drives like it's worth less than $5,000. Over $600 a month including insurance for a trash vehicle. Not to mention it's now making some boiling noise when the car is sitting like water is boiling at the front of the vehicle. This is the dumbest decision I've ever made in my whole life do not buy here. You will thank me later. They will be getting there trash vehicle back! More

LEMON DEALER BUYERS BEWARE! BUYERS BEWARE!!! AUTOMAXX/MAXIMUM FINANCE I recently purchased a used car from Automaxx, a local BHPH metroplex used car dealer. They gave me a BUYERS BEWARE!!! AUTOMAXX/MAXIMUM FINANCE I recently purchased a used car from Automaxx, a local BHPH metroplex used car dealer. They gave me a 6 month warranty for an 09 GMC Yukon SLT w roughly 135k miles. I highly overpaid due to credit issues. I put down 3k and I never saw that reflect in my online account. When I asked, I never got a straight answer. After 7 month ($500 month payments) the transmission completely went out, almost causing a crash on the hwy. On top of that, it was overheating. I took it back to the dealership, they offered to rebuild the transmission, but I would need to fix the overheating($600 included their labor) and one side of the engine mount needed to be replaced (200). They had my car for a total of 4 weeks. They couldn't lend me a rental because I had no license. I was expected to maintain my payments, while I had no car, keep my job, and pay for the additional work over 3 months. I did all of this somehow. I got my car back and a month after it overheated again. I called the dealership and Guy, who communicated with me the first time, said I would need to take it to another mechanic. I was still paying for the original mechanic bill. I took it to a referred mechanic who fixed an issue that was in another location other than the part the dealership replaced, which cost another $400. Another month goes by, it overheats. By this time I needed to get a loan to fix the vehicle. I get it fixed for $500 because the dealership refused to get me a difft vehicle unless I put 1500 down and none of my payments would carry over. Another month goes by, and im 4 payments behind, and I lost my other vehicle because I couldn't afford to pay the title loan. So I cut my losses and let them repo the vehicle. I scheduled an appointment to pick up my personal belongings after getting a new car (which was like pulling teeth and wasn't thoroughly explained) I show up to get belongings and they make me wait an hour. I start getting frustrated and ask for a time frame, they wouldnt give me one. I complained and said I was about to call the police, then my stuff wad magically outside within seconds. My wife noticed 2 things missing, a necklace and a phone holder for the car. My wife goes back to ask about them because they had nothing itemized, just a record of my payments, on the paper they gave me. They hassled her and told her it was 20 minutes away and someone would have to drive back to see if they were still there. They somehow reappeared with her necklace less than 15 minutes later (they lied and said was 20 min away) but couldnt find the phone holder. The worst part about this whole ordeal is a black man walked up to their office, and my wife came out with the necklace, telling me what just happened to the man who just walked in. He was told by the same manager handing my wife her necklace that all of his personal items now belonged to the dealership. He was furious and asked if that was legal. My wife told him otherwise and walked out. After she told me what they told him I ran up there and confronted their managrment as well as the man being lied to. I told him to file a police report, and as soon as I said so, they said they would get his things, which only took them 5 minutes, and mine an hour... This place is crooked from top to bottom. Everything is branched out into difft companies, automaxx, maximum finance, and their "3rd party" mechanics so they can blameshift on one another PLEASE DO NOT PURCHASE A VEHICLE FROM THESE CROOKS! More

Doesn't honor warranties Doesnt honor warranties...suburban smokes and it's been back 2 times.. Everytime it came back from there mechanic still having same issue it burns oi Doesnt honor warranties...suburban smokes and it's been back 2 times.. Everytime it came back from there mechanic still having same issue it burns oil and smokes.. This is not something you see when you buy a $30,000 vehicle should happen.. The experience I've had with their service manager was not pleasant.. Buyer beware one going to buy from this company.. More