Auto Mart USA
Aurora, CO
Filter Reviews by Keyword
By Type
681 Reviews of Auto Mart USA
Stay Away I purchased a 2007 Volkswagen Jetta from them it's a manual and in the two years I've had it the clutch has gone out twice. I took it back to them the I purchased a 2007 Volkswagen Jetta from them it's a manual and in the two years I've had it the clutch has gone out twice. I took it back to them the first time and they were rude and dishonest. This was after I talked with them over the phone several times and they acted as though they would work with me. Eventually they said they would fix it for about $1200. This place is a joke they overcharged me for my car and bottom line these people are dishonest and fast talkers. Any review on here that is good is probably made up, I would not refer my worst enemy to this place. More
horrible customer service Lied about warranty sold, refused to help two months later when transmission failed. Run don't walk away, they are dishonest and won't back up their v Lied about warranty sold, refused to help two months later when transmission failed. Run don't walk away, they are dishonest and won't back up their vehicles or warranty More
Selling Cars that are advertised at lower prices, But.. They make up stupid excused why they can not honor the advertised price. on top of that I signed for my car on 04/19/14 they told me they would be don They make up stupid excused why they can not honor the advertised price. on top of that I signed for my car on 04/19/14 they told me they would be done detailing, and it would be ready for pick up by 12 or 1pm, later on that day they tell me no it will be 3pm, i called at 3 and they tell me not until 11 am monday morning. I texted the rep i was working with, said they would call me within 20 minutes and no call received. I called the dealership then they tell me around 4pm on 04/21/14. im already upset with being told all these different times with NO explanations from ANYONE, as to why it is taking so long. about them advertising the price and not honoring it, im getting lawyers involved. because there is no disclaimer about pricing changing, and their bogus excuse of "thats with approved credit or cash price". None of the paperwork states that and it was not on the website. Automart is a Bogus Company, maybe i should let the manager know what JB told me and gave to me and said to not tell his boss or he will get fired.!!!! More
Thank you so much guys, you worked with my bad credit and made it a great deal. Every other dealership on Havana was trying to get $4000.00 down from me and you guys were able to do it with little down. Than made it a great deal. Every other dealership on Havana was trying to get $4000.00 down from me and you guys were able to do it with little down. Thank you David for making it an awesome experience, I was expecting to get beat up again. Anyone that needs a great Auto go to Auto Mart USA. More
Went in prepared to buy with Hector. Unfortunately, the vehicle I was interested in had some concerning cosmetic issues and the test drive was not very impressive. However, Hector made every effort to make vehicle I was interested in had some concerning cosmetic issues and the test drive was not very impressive. However, Hector made every effort to make sure my concerns were addressed immediately and kept me in the loop on the progress of the car's servicing. Although I did not buy from him at the very end, I would not hesitate to go back to Hector. More
Although I was cautious to deal with a small dealer, I contacted Hector regarding a car I was interested in. Hector was very willing to match the price I had received from a big dealer, since the cars wer contacted Hector regarding a car I was interested in. Hector was very willing to match the price I had received from a big dealer, since the cars were comparable. The sale took less than an hour and all of the people in the office were very helpful. In fact, my bank said that it was a very fast transaction with them, and that was refreshing. Hector honored an offer to fill the car with gas (Premium!). He also offered to have his detailer do a complimentary buff out to get rid of minor surface scratches. More
I’ve had been in lots of auto dealers looking for the right auto, and finally found the right place to shop for one. I purchased a Nissan Altima from Hector, he is the best sales guy in town. He was very right auto, and finally found the right place to shop for one. I purchased a Nissan Altima from Hector, he is the best sales guy in town. He was very helpful and made my purchase smooth and easy. There are a lots of sales guys out there trying to take advantage of you because of how the economy is now these days. My credit was not looking very good. Hector was very honest and put a great deal together for my husband and I. I highly recommend Auto Mart specially Hector as your next option when purchasing an auto. More
DO NOT BUY HERE! Worst experience of my life!! Bought a DO NOT BUY HERE! Worst experience of my life!! Bought a car last Tuesday with the "help" from Lawrence. 06 Kia Optima Really nice. Get a call Thursda DO NOT BUY HERE! Worst experience of my life!! Bought a car last Tuesday with the "help" from Lawrence. 06 Kia Optima Really nice. Get a call Thursday saying that I needed to come in and verify serial/VIN numbers. Go in on Friday and Danny tells me that the car that I "actually" bought is not the right car and that I really bought/insured is an 05 Kia Optima which just so happens to be in AWFUL condition. In order for me to keep the car I have been driving I have to now pay 100 more a month and put more money down.Then informed me that if he wanted to be a "hard-ass" he could force me to take the older/messed up Kia since that was the one on paper...?!?! After a lot of time wasted and arguing I managed to get a check for the entire amount only to realize once I was at the bank the check wasn't filled out properly!!!!??? I finally did end up getting my money after alot of heart ache. I have already filed a complaint with the Dealer Board and I would suggest doing the same thing if something like this ever happens to you.DO NOT GO HERE! More
Very dishonest, only care about making the sale.....they will tell you anything to get you to ink the paper. Once your vehicle is purchaed, you will have very expensive repairs to pay out of pocket for and will tell you anything to get you to ink the paper. Once your vehicle is purchaed, you will have very expensive repairs to pay out of pocket for and the service contract doesn't cover anything. More
Easiest car purchase I have ever made. I selected my choice from their website, which has great pictures and details of their inventory. Some places you would find a car, then contact them and the one choice from their website, which has great pictures and details of their inventory. Some places you would find a car, then contact them and the one you wanted was gone, but they had a great replacement come on down. Which in my busy world equates to let me waste your time while I try to sell you a car you don’t want – that’s not for me. Not at Denver Automart. I selected the car, did the qualification and approval via the Internet and phone – then went to pick up the car. I expected ‘something’ when I got there – just from previous experiences with auto dealers – just can’t be this easy, but it was. Not only did I get the car I was looking for, at the payments I was looking for they included a 3 month 3000 mile service contract, they provided an optional warranty, plus the dealer warranty the car. I don’t think I can go wrong with this purchase. Great car, great price, a dealer with integrity. It was a great experience, I will be a return customer. More