
Auto Lenders of Williamstown
Williamstown, NJ
Filter Reviews by Keyword
By Type
Showing 215 reviews
Just an unbelieveable experience!!! Whenever I go to a car dealer, I find myself looking at a different car than I originally wanted. They tell you one thing, another happens, and the f Whenever I go to a car dealer, I find myself looking at a different car than I originally wanted. They tell you one thing, another happens, and the first thing they say after greeting you is "How much can you put down?" When you add in my situation, the car buying experience has been a total nightmare. That is, until I went to Auto Lenders. For a while I had been looking to get out of my car and into an SUV. I had done my research and knew the car I wanted. The car I wanted was at a different lot, and when I called about it, they OFFERED to move it for me. I didn't even have to ask. When I walked in I was welcomed with a warm greeting by Jason Jordan. I explained my situation, and the first thing he suggested I do is test drive the car to make sure it's what I wanted. He had it sitting out front for when I got there. I drove it and loved it, except that the bluetooth was not working (I'll come back to that). After the test drive I had him show me other vehicles in the same price range, but he wasn't pushy about it at all. During the financing process, this is where Jason really showed his worth. My situation was a bit odd, but he worked with me on everything. Normally whenever I went to another dealer, there was a "take it or leave it" offer. Not once did I get that impression from Jason or anyone in the financing department. Simply put, they don't push. They let you think on your own. I told them where I needed to be and what needed to happen, and we worked it out. Jason was by far the most professional and patient sales person I have ever dealt with. He didn't try to put me in a different model of vehicle to knock the price down, instead he did everything he could to get me in the car that I wanted. Jason really went back and forth with the finance department, to make sure I drove home in that car. After we worked out a deal, I voiced my concern over the bluetooth malfunctioning. I was weary about spending money on a new car and having to pay to get it fixed. He said it was no problem, and even put in writing that he would have it fixed at no charge. In writing! That was so amazing! I've never been to a better auto dealership in my lifetime. The staff as a whole is so friendly. They understand that you want to be put in a car, and they want to put you in one that you want. The experience is just Even if you're unsure if you can get in a car, if Jason could put me in a car, he could do the same for you. More
Friendly, quick, and helpful I was looking to find something in my price range and I was assisted very kindly and quickly by Ross Waller. He was an excellent salesman. He offered I was looking to find something in my price range and I was assisted very kindly and quickly by Ross Waller. He was an excellent salesman. He offered advice with everything, handed me keys for test drives and even provided some advice with choosing car insurance policies. Everything was wonderful and they even allowed us to have the car overnight to test drive and make sure that there were no concerns. More
Auto Lenders of Williamstown, NJ... INCREDIBLE Ross and Craig were AWESOME! They did EVERYTHING EASY & FANTASTIC! No Comments or Words can EVEN come close to what they did 4 my Family! We THANK the Ross and Craig were AWESOME! They did EVERYTHING EASY & FANTASTIC! No Comments or Words can EVEN come close to what they did 4 my Family! We THANK them BOTH for all the HELP they did for us! They sold us an Incredible Jeep at a GREAT PRICE and a GREAT DEAL! Thank You GUYS; from the bottom of our HEARTS!!! More
Another great experience! As usual, I had another great purchasing experience with Auto lenders in Williamstown, NJ. Last year, I purchased a Ford Fusion for my Son. This pas As usual, I had another great purchasing experience with Auto lenders in Williamstown, NJ. Last year, I purchased a Ford Fusion for my Son. This past Thursday(July 10), my Wife purchased a Nissan Altima. The Sales Manager, Frank Welsh helped us with our purchase. He gave us the keys to 2 cars and told us to take our time test driving and coming to a decision....absolutely NO pressure to purchase! The business transition was very simple and stress free. Having no haggle prices makes the process much simpler. Craig Johnson, the Finance Manager, made the paperwork and financial arrangements quick and easy to understand. We even met the owner of Auto Lenders, Brad Wilmer, a very nice person, with your happiness being his main concern. I recommend Auto Lenders to anyone looking to buy a one owner, late model vehicle. More
Retract Had a problem an was very disappointed but they turned my frown to a smile Would recommend them for satisfaction I Thank to my salesmen Ross Wal Had a problem an was very disappointed but they turned my frown to a smile Would recommend them for satisfaction I Thank to my salesmen Ross Waller an the entire staff. Frank. Scott an Craig More
Auto Lenders , Williamstown, NJ Our experience at Auto Lenders was a positive one. Our salesman, Michael Cassetta, was informative,attentive, and most of all patient! Craig Johnson p Our experience at Auto Lenders was a positive one. Our salesman, Michael Cassetta, was informative,attentive, and most of all patient! Craig Johnson provided us with hassle-free financing at an excellent rate. We would recommend the dealership without reservation. More
No pressure sales, totally unlike any other car dealership First of all, the selection of used vehicles here is above and beyond what we found anywhere else. Not only that, but every car in the lot looks brand First of all, the selection of used vehicles here is above and beyond what we found anywhere else. Not only that, but every car in the lot looks brand new, new tires, brakes, and the interior of every car we looked at was immaculate, even in the older vehicles. I had two vehicles transferred from another location ahead of time to the Autolenders that was closest to me without a problem, which was great. Michael Cassetta was extremely professional, not pushy AT ALL, even when we were walking around the lot to check out other vehicles after we had already test driven two, he politely checked in on us and then went inside to let us look around on our own. That really impressed me, considering any other dealership would have had a salesman down your throat every second you're on their property. The process of buying the car was absolutely painless. Mike asked us about our budget what we were looking to get for our trade-in, then within a few minutes he had three awesome payment options for us, like I said painless. Because of Michael and the selection, I gave this place 5 stars all around. The ONLY time I felt like I was dealing with a car salesman, was at the end when we were passed over to another guy to sign all of our forms, I think he was the General Manager, and he was pushing the Extended Warranty on us pretty hard. It was the only time I felt any sort of pressure through the whole experience, but he was still polite about it. It was just a bit off-putting after having such a pressure-free experience with Michael. I can't remember the other guy's name (the pushier one) but I imagine no matter who you deal with when you sign all of the paperwork at the end, they are all trained to push the extended warranty as much as they can. Either way, it was a perfectly pleasant experience and I absolutely recommend this place to anyone and everyone. You will be impressed. (P.S. I LOVE MY CAR!!!!) More
Great Experience My husband, daughter and I visited Auto Lenders in Williamstown early May, 2014 looking for a car for my daughter. We were on the lot and ran into a My husband, daughter and I visited Auto Lenders in Williamstown early May, 2014 looking for a car for my daughter. We were on the lot and ran into a salesman named John. We really were not finding anything in our price range so he offered to take us inside so we could view all the cars in our price range. We did that and then test drove 3 cars, one of which we really loved. We worked out a sale price with our salesman and GM and the rest was easy!! Great price on car as well as financing. My husband has 3 siblings who purchased vehicles from Auto Lenders as well so they were happy to have another family member purchase a car from them. We will definitely go back when we are in the market for another car which may be soon because now my daughter has a better car than here parents!!! More
Great Experience at Auto Lenders I purchased a car for my wife, the service was so great. I decided to purchase another vehicle the same day and received a better vehicle that had mo I purchased a car for my wife, the service was so great. I decided to purchase another vehicle the same day and received a better vehicle that had more accessories and less expensive than my Trade in. Frank Welsh was my salesman and done an exceptional job at Auto Lenders Williamstown. I will be back. More
purchased 2013 impala Would like to say I was very happy with the service that Mike gave us and he was very easy to communicate with. I passed his name onto some friends Would like to say I was very happy with the service that Mike gave us and he was very easy to communicate with. I passed his name onto some friends so u never know. More