Auto Holding
Hillside, NJ
By Type
224 Reviews of Auto Holding
Epitome of Crooked Used Car Sales Identified a used car at this dealership using Truecar/USAA buying service, arrived with the Price Guarantee Certificate in hand, and was shocked when Identified a used car at this dealership using Truecar/USAA buying service, arrived with the Price Guarantee Certificate in hand, and was shocked when the "salesman" tacked on numerous bogus fees to the bottom line price raising the final price by nearly $4000. Their response about the Price Guarantee Certificate was "You're not buying the car from Truecar/USAA," our response was "We're not buying a car from you." At which point the "I've got to talk to my manager" routine and dance began. We left after the ridiculous counter offer of an "all I can do is" over $2000 more than the listed price. Avoid this dealership and it's "too good to be true" pricing. More
$2,985 dealer prep fee? Negotiated the price on a car only to get slammed with an almost $3,000 "dealer prep fee" on a car that was so perfect it "only needed a car wash when Negotiated the price on a car only to get slammed with an almost $3,000 "dealer prep fee" on a car that was so perfect it "only needed a car wash when we got it in." Absolute crap, and not honest at all. Interesitng that they only have 5-star and 1-star reviews here, right? the 5-star reviews are probably fakes-- go somewhere else that is honest. More
In and out fast Gene P my salesman negotiated the deal on the phone. Picked my wife and I up at the train station and then took us to the bank. After a complimentary Gene P my salesman negotiated the deal on the phone. Picked my wife and I up at the train station and then took us to the bank. After a complimentary bagel and a quick test drive we where on are way. All and all a painless process. More
Kacim is very helpful and knowledgeable and courteous We bought 2010 Nissan Armada Kacim was very helpful and efficient, we were happy with our visit to auto holding and would recommend to friends and rel We bought 2010 Nissan Armada Kacim was very helpful and efficient, we were happy with our visit to auto holding and would recommend to friends and relatives More
In and out Gene P are salesman is quite a guy! After stopping by to see the car I wanted we worked out the deal over the phone with text messages. Gene picked m Gene P are salesman is quite a guy! After stopping by to see the car I wanted we worked out the deal over the phone with text messages. Gene picked me and my wife up at the train station. He then took us to the bank to get a check for the car. After a quick test ride and complementary bagel. We sighed the paperwork and where on are way home with our new car. Easy as 123... More
mislead on condition of x5 Mislead on 2013 white x5 condition. Alex sent me pictures, clean carfax, and agreed to a price over the phone. He knew I was coming in by train form Mislead on 2013 white x5 condition. Alex sent me pictures, clean carfax, and agreed to a price over the phone. He knew I was coming in by train form DC to pick up the car. When I got there, it had bumper damage and paint peeling on both fenders from a very poor paint job. The Mgr Gene got involved but said it was miscomunicated to me and he would not give me more than $500 off (which would not cover the cost of a new paint job). All I asked for is $1,000 off to bring a get painted my self in DC. I believe they are going to touch it up and put back on the lot..beware! More
In responsible people and very nasty Bought my car from there it took them 3 months to get my plates. ..they just care about to sell the car and don't give you what they promised Bought my car from there it took them 3 months to get my plates. ..they just care about to sell the car and don't give you what they promised More
Blatant ripoff, liars, awful Stay away from this joint. Saw their ad on CarsGuru for a vehicle advertised at $15,900 and called to ask about 'dealer fees' that they charge. Juan, Stay away from this joint. Saw their ad on CarsGuru for a vehicle advertised at $15,900 and called to ask about 'dealer fees' that they charge. Juan, the liar, said it was $495 but was negotiable. So we drove there to see the vehicle, which had a sizable scratched paint area and dent on the driver's door. Oops. He didn't offer to take care of it but said "eh that'll only cost you $300 or $400 to fix". xxx? So we go inside to talk pricing and Juan tells me yes their doc fee is $495. He also says their prep fee is "twenty-nine-ninety-five". I'm thinking ok, what's $29.95. No he ADDS ON ANOTHER TWO THOUSAND NINE HUNDRED, NINETY-FIVE DOLLARS! $2,995 + $495 + $15,900. Then Juan gets Gene (you've read all about this slime ball on dozens of other reviews). So Gene confirms the $2,995 dealer prep fee and says noooo, noooo Juan wouldn't mislead us on fees! So now the car advertised online for $15,900 is now up to $19,300. Oh and with a scratched & dented door. Like all the other 1 STAR reviews on here, that's what you can expect at this fraudulent joint. More
Great place and great people! Loved the experience at this dealership. Nice, quick and thorough. Arkadiy is the guy to talk to. Very accommodating, friendly and experienced. Not to Loved the experience at this dealership. Nice, quick and thorough. Arkadiy is the guy to talk to. Very accommodating, friendly and experienced. Not too much pressure. Just thoughtful guidance. More
Mercedes 11 Today at 11/7 me Adamov changed my life with a new car , he made sure to help me with Tina into everything went so smooth I left today a happy person Today at 11/7 me Adamov changed my life with a new car , he made sure to help me with Tina into everything went so smooth I left today a happy person i will definitely recommend everyone check them out it's worth the drive !!!!!!!!! Good job guys More