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Auto Giants Nissan

Woodbridge, VA

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rated
212 Reviews
Family owned and operated for over 35 years!!
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14777 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 212 reviews

October 16, 2016

Poor service, poor communication, do not care about customer I have never rated anything bad in my life but this people don't know what they are doing trust me. The manager by name "Ghani Niazi" was so rude to m More

by Bigesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ghani Niazi
October 12, 2016

A good deal and a good day Louis was great, honest and very good at what he does. Please make sure you don't loose him as an asset to your company. We shall surely recommend him More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Blount
September 30, 2016

Frustrating Wait Dropped car for minor service. Asked for a rental or loaner based on my schedule but was told the service should be fairly quick. 3hrs later no update More

by NisOwnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Bittinger
Oct 03, 2016 -

Auto Giants Nissan responded

I sincerely apologize for the wait. May I please reach out to you and discuss and make future efforts to avoid this at all cost? I want every customer to leave here happy. Chris Cooper Service Manager, ccooper@cowlesauto.com 703 497-3040

June 27, 2016

Gracias por todo La energía de Luis Escobar era muy amable, me ayudó con todo. Nunca conocido alguien como él , con mi crédito nunca podía saber si alguien me podía da More

by Miguel16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Escobar , Tony Johnson
June 07, 2016

Bad service, Bad experience, Bad Communication I had a bad experience with this dealer. I bought a low mileage pre-owned vehicle and the engine light turned on by the time I took it back to my hous More

by Alkindi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis Blount
June 01, 2016

Always excellent service.. Thank you Ms. Mara Sealock for your amazing customer service!! I have had my car in for routine service & maintenance. My service advisor, Mara Sealoc More

by 4mesheril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Sealock
May 31, 2016

2013 Nissan Sentra I bought a 2013 Nissan Sentra from Sopele Togba. He was very attentive & he met the requirements I needed. I'm happy with the whole process & how ever More

by Cece1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sopele Togba
May 21, 2016

Excellent service with a smile Every time I visit this dealership I'm always greeted with a smile. I've worked with Teddy on both of my cars and would recommend him to friends and f More

by Zanaida Worrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Chuks
March 07, 2016

Claude was super helpful and took the time to make sure we were happy and felt satisfied with the sale! The team at Cowles Nissan is friendly and made buying a car an AWESOME More

by Barry Homberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Bukasa
Mar 09, 2016 -

Auto Giants Nissan responded

Barry, we are truly grateful for this awesome review! We are thrilled Claude was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to assist you in the future. Like us on Facebook for service specials! Be well, Cowles Nissan Team

February 11, 2016

I was visiting nissan to get a part for my car . Claude approached me about a chance at a better car. Invited me in. Got me a great car and a good deal. Nice people and proffecional. I defeninatly More

by Juan Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Bukasa
Mar 15, 2016 -

Auto Giants Nissan responded

Juan, thanks for this nice review! Claude truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Dan Wernitznig General Manager dwernitznig@cowlesauto.com

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