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Auto Giants Nissan

Woodbridge, VA

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rated
212 Reviews
Family owned and operated for over 35 years!!
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14777 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 212 reviews

January 21, 2013

We have been buying cars from Cowles for decades, and continue to have our vehicles serviced here. The service has always been fast and done correctly at a fair price. I will continue having my car servi More

by DonnaHornick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten, Kirsten Wright
Jan 21, 2013 -

Auto Giants Nissan responded

Thank you very much for your Five-Star Review. Our service team prides themselves on being extremely fast and efficient. Cowles Nissan thanks you for choosing us for your service needs and we look forward to seeing you in the future! Don't forget to Like us on Facebook and Follow us on Twitter to receive exclusive online coupons and discounts!

January 21, 2013

I have always had a good experience at cowles. The salesperson yume is excellent, have dealth with her for a few years. The service department usually takes good care of me when I am there. I wouldn't More

by sworrall
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2013 -

Auto Giants Nissan responded

Thank you very much for your fantastic review. Yumei will appreciate your kind words. We are sorry you did not experience the friendliest customer service possible and this will be addressed. Cowles Nissan thanks your for trusting us with your service needs and if there is anything you need, just contact us! Don't forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

January 21, 2013

I have been a customer of Cowles Nissan for 16 years with the purchase of my 1997 Nissan Pathfinder. The SUV is a great vehicle and with proper maintenance it is still going strong and rides like new. My l More

by wcreha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten, Kirsten Wright
Jan 22, 2013 -

Auto Giants Nissan responded

Cowles Nissan thanks you for your Five-Star Review and kind words. Kirsten prides herself on always putting her customers service needs first and enjoys making the servicing of the vehicle as easy as possible. We thank you for your recommendation and we look forward to seeing you in the future! Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

January 17, 2013

I was extremely surprised at how easy and painless my new car shopping experience was at Cowles Nissan. I initially requested a quote on the internet for a brand new Pathfinder. From there, I exchanged a f More

by dmax0519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown
Jan 21, 2013 -

Auto Giants Nissan responded

Thank you very much for your Five-Star Review and kind words. Tom prides himself on being extremely knowledgeable and enjoys making the car buying process smooth and painless. Cowles Nissan thanks you for choosing us for your car buying needs and we hope you enjoy your new vehicle! Don't forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

December 24, 2012

The customer service that was provided by Tom Brown and Mike Drury was exceptional. I conversed with Tom prior to visiting Cowles to test drive a vehicle. Initially, I was interested in a black Sentra 2.0 More

by q.woodruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Mike Drury
Dec 31, 2012 -

Auto Giants Nissan responded

Thank you very much for your Five-Star Review. The entire team at Cowles Nissan will appreciate your kind words. Thank you for your great recommendation. We appreciate you choosing us for your car buying needs and we hope you enjoy your new vehicle! Don't forget to Like us on Facebook and Follow us on Twitter to receive exclusive online coupons and discounts!

December 10, 2012

My transaction was so easy and Tom is the best sales person I have ever had!! Love my new car! Would recommend Cowles Nissan for sure! More

by vonzetta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown
Dec 11, 2012 -

Auto Giants Nissan responded

Thank you for sharing your experience with our dealership. Tom is an important part of our team, and we are happy he was able to help with your purchase. Thank you for your recommendation, and we look forward to seeing you again soon. Be sure to check us out also on Facebook and Twitter for access to exclusive content! Regards, Dan Wernitznig, General Manager

October 06, 2012

On October 1, Claude help me with the purchase of the New 2013 Altima. I just want to recommand Claude and the Cowles family, The GM and the finance people. They assist me with the trade, the delivery. It More

by communityc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Bukasa
Dec 07, 2012 -

Auto Giants Nissan responded

Thanks for your kind words! We strive to provide great visits for all our guests, and I'm glad that we were able to come through for you on your last visit with us. I look forward to future visits with you in case any other needs arise. Be sure to check us out also on Facebook and Twitter for access to exclusive content! Regards, Dan Wernitznig, General Manager

September 17, 2012

Overall, I had a wonderful experience with Cowles Nissan. Everyone was very friendly and helpful at explaining every step of the process to me. I was given an extended test drive where we stopped, opened up More

by rkj6410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Rodriguez, Dennis Card
Dec 07, 2012 -

Auto Giants Nissan responded

Thanks for your review! At Cowles Nissan, our goal is to provide a satisfactory experience for all our guests, and I'm glad that we were able to do that for you. Congratulations on your new car! We look forward to seeing you again. Be sure to visit us on Facebook and Twitter for access to exclusive content. Regards, Dan Wernitznig, General Manager

September 03, 2012

Overall an excellent experience. Everyone at the dealership was genuinely friendly and eager to help, not like some of my experience of other dealerships. I could not come down with my Wife and Daug More

by ItsMrBob2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wernitznig, Sopele Togba
Dec 07, 2012 -

Auto Giants Nissan responded

Thanks for taking the time to leave us this great feedback! Our focus has and always will be on our customers, and I'm glad that our commitment was shown to you throughout your car-buying experience. I look forward to future visits, and invite you to check us out on Facebook and Twitter for access to exclusive content. Regards, Dan Wernitznig, General Manager

August 29, 2012

I am VERY pleased with my new Nissan car. The manager Luis Castillo was the most helpful, and friendliest person there! He made everything so easy, and I didn't have to wait at all. Everything was so org More

by woahchica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
Dec 07, 2012 -

Auto Giants Nissan responded

Thanks for your review, and congrats on your new Nissan! We are committed to providing excellent customer experiences, and I'm glad that we could do the same for you. I look forward to seeing you again if any needs arise, and I invite you to visit our Facebook and Twitter pages as well. Regards, Dan Wernitznig, General Manager

Dec 07, 2012 -

Auto Giants Nissan responded

Thanks for your review, and congrats on your new Nissan! We are committed to providing excellent customer experiences, and I'm glad that we could do the same for you. I look forward to seeing you again if any needs arise, and I invite you to visit our Facebook and Twitter pages as well. Regards, Dan Wernitznig, General Manager

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