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Auto Giants Nissan

Woodbridge, VA

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rated
212 Reviews
Family owned and operated for over 35 years!!
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14777 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 212 reviews

August 07, 2013

I was in the market for a new vehicle and really wanted to look at the 2013 Nissan Altima. I had contacted the Nissan dealer in Chantilly online, but was not impressed with the responses I received on the More

by sawoodard99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Soon
Aug 08, 2013 -

Auto Giants Nissan responded

Stacy, Thank you for taking the time to leave this awesome feedback! Alan is an amazing asset to our team. Customer service is his #1 priority and he loves to make the car buying process enjoyable for each customer! He is a very knowledgeable salesman and will be ecstatic to hear of you kind feedback! Cowles Nissan is excited to hear we were able to get you in to the Nissan that you desired. We are very appreciative of your Five Star Review and recommendation! Thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Nissan! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

July 06, 2013

I was looking for a car and Carl Russell the Internet Sales Consultant from the beginning to the end of purchasing my car was very professional , knowledgeable , pleasant , and friendly . He handled the More

by bridget14730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carl Russell
Jul 08, 2013 -

Auto Giants Nissan responded

Cowles Nissan thanks you for taking the time to submit this awesome feedback. Carl, and the rest of our team take pride in their customer service abilities and will be excited to hear they met your needs. We are very appreciative of your Five Star Review and recommendation. We thank you for trusting us with your car buying needs and it was a pleasure working with you! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

July 04, 2013

I recently went to this dealership wanting to buy a car expecting a bad experience. Luckily, I worked with Dean Stemple, and my car buying experience was a breeze. Dean worked closely with me, telling me More

by Court3624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Stemple, Dan Wernitznig, Dean Stemple
Jul 05, 2013 -

Auto Giants Nissan responded

Cowles Nissan thanks you for taking the time to submit this amazing feedback. Our team takes pride in their amazing customer service abilities and also in their ability to make the car buying process smooth and enjoyable for their customers. They will be extremely excited to know you left Cowles Nissan satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for trusting us with your car buying needs and we hope you enjoy your new vehicle! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

July 04, 2013

After visiting multiple dealers, I finally found someone who cared about me. The Sales Manager Dean, was so helpful, he even delivered the car to my house personally. The entire staff at Cowles Nissan worke More

by Sandra Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Stemple, Dean Stemple
Jul 05, 2013 -

Auto Giants Nissan responded

Sandra, Cowles Nissan thanks you for your Five Star Review and recommendation. Our team believes in maintaining top notch customer service and they will be ecstatic to hear that you were satisfied with your experience at Cowles Nissan. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Nissan and we look forward to working with you in the future! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our online coupons and discounts! Regards, Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

June 16, 2013

I visited this dealership with the intent of purchasing a dependable used car. I had heard from my Pastor that Cowles sold him a vehicle a few years back and he was treated very well by the dealership. W More

by Motown65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember the sales managers name. , Dan Wernitznig, Ghani Niazi
May 11, 2013

Although I didn't buy my Pathfinder at Cowles it is the closest Nissan dealership to my office, and it is where I get my truck serviced. The Cowles staff is efficient and courteous; I highly recommend More

by EGardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten Wright
May 13, 2013 -

Auto Giants Nissan responded

Cowles Nissan is extremely grateful for your Five Star Review and excellent feedback. Our service team takes pride on being the best in the business and will be very excited to hear that you left Cowles Nissan satisfied. We thank you for continually trusting us with your service needs and for your excellent recommendation! We look forward to working with you again in the future! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

May 10, 2013

I always get the best customer services when dealing with Kirsten Wright. The service is always top notch and very accommodating. Thank you, Randy K. More

by rkarl1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten Wright
May 13, 2013 -

Auto Giants Nissan responded

Randy, Thank you for your excellent feedback and amazing recommendation! Kirsten takes pride in her customer service abilities and in being quick and efficient during the service process. Thank you for trusting Cowles Nissan with your service needs and we appreciate your Five Star Review! If there is anything you need, do not hesitate to let us know! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

April 18, 2013

After negotiating on a price and accepting a deal, I then heard nothing for several days, despite reaching out several times. And guess what? They sold the car to someone else for more money and waited to More

by ccraigslist
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Washington, David Herrera
April 11, 2013

Needed a reliable used car for my daughter to drive to/from college, and Cowles Nissan delivered! Every employee was friendly, there were plenty of quality used cars on their lot to chooses from, and t More

by SoloPilotVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ghani Niazi
Apr 12, 2013 -

Auto Giants Nissan responded

Cowles Nissan thanks you for your Five-Star Review and excellent feedback. Our team strives for excellence and enjoy making the car buying process smooth and enjoyable. We are ecstatic that we were able to find the right car for you and your daughter! Thank you for trusting us with your car buying needs and for your recommendation! We hope your daughter enjoys her new vehicle! Don't forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts! Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

March 04, 2013

Don't buy anything frim this dealer they are crooks. I bought a vehicle from their used car department that has some issues that they promess to fix at no charge. The next day i took the car to their se More

by Anis1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ghani Niazi
Apr 03, 2013 -

Auto Giants Nissan responded

On behalf of the entire team at Cowles Nissan, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We would like to further understand what happened as it helps us to grow as a dealership. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Dan Wernitznig - General Manager dwernitznig@cowlesauto.com

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