Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was in the market for a new vehicle and really wanted to look at the 2013 Nissan Altima. I had contacted the Nissan dealer in Chantilly online, but was not impressed with the responses I received on the to look at the 2013 Nissan Altima. I had contacted the Nissan dealer in Chantilly online, but was not impressed with the responses I received on the Altima 2.5. Really wanting to see if another dealership had better service and pricing I could work with, I did an internet search and found the vehicle I wanted at Cowles Nissan of Woodbridge. I made an inquiry on a Nissan Altima 3.5 SV at approximately 2am and figured I would not hear anything back until after 9am the next business day. I was surprised when I checked my email the next morning and found Alan had e-mailed me at 2:30am. I scheduled a time to meet with him and found his straightforward and honest approach an extremely refreshing change from my previous experience. Alan took the time to sit down with me and go over in detail the pricing on the vehicle and answered all of my questions completely. He never once pushed me to purchase the vehicle that day since I had told him I wasn't looking to buy until the end of the month. but listened and offered advice as the expert you want to find when making a purchase of this size. When I discovered I did not qualify for many of the rebates which were included in the advertised pricing (all Nissan dealerships price their vehicles this way apparently) and was ready to leave empty handed, Alan took the time to find out what price I was looking to pay and worked with his manager to see if that was acceptable. He provided me with the price in writing, no strings attached, and left it up to me to decide if I wanted to shop his price around. Many people probably would have, but when I go car shopping I am not there to play games and I don't expect to be given a run around. Alan not only did not do either of those things, today he took the deposit check for my new vehicle. His sales approach is very up front and open and I would recommend him to anyone looking to purchase a new or used vehicle. He is not going to waste your valuable time, he's not going to try to cheat you, and he is looking to get you into the vehicle you are looking for while giving you the best car buying experience possible. I truly cannot say enough good things about this experience and when I am in the market for another vehicle, I am going back to Alan. More
I was looking for a car and Carl Russell the Internet Sales Consultant from the beginning to the end of purchasing my car was very professional , knowledgeable , pleasant , and friendly . He handled the Sales Consultant from the beginning to the end of purchasing my car was very professional , knowledgeable , pleasant , and friendly . He handled the whole transaction smoothly . Dean Stemple the Business Manager was professional and helpful as well . More
I recently went to this dealership wanting to buy a car expecting a bad experience. Luckily, I worked with Dean Stemple, and my car buying experience was a breeze. Dean worked closely with me, telling me expecting a bad experience. Luckily, I worked with Dean Stemple, and my car buying experience was a breeze. Dean worked closely with me, telling me everything I needed to know. Also, the general manager Dan Weritznig, made it a point to congratulate me on my new purchase. The team at Cowles nissan is an outstanding group of people!!! I will be recommending Cowles Nissan to all of my friends and co-workers. More
After visiting multiple dealers, I finally found someone who cared about me. The Sales Manager Dean, was so helpful, he even delivered the car to my house personally. The entire staff at Cowles Nissan worke who cared about me. The Sales Manager Dean, was so helpful, he even delivered the car to my house personally. The entire staff at Cowles Nissan worked to meet my budget and made me comfortable thru the whole process. I will definitely be returning to Cowles for my next Nissan. Thank You Dean(Sales Mgr), Jack(Salesman), Mike(Finance), and Dan W. the General Mgr for making me so HAPPY!!! More
I visited this dealership with the intent of purchasing a dependable used car. I had heard from my Pastor that Cowles sold him a vehicle a few years back and he was treated very well by the dealership. W dependable used car. I had heard from my Pastor that Cowles sold him a vehicle a few years back and he was treated very well by the dealership. Well, I don't know how long ago that was, but they have obviously gone downhill since then. I had been corresponding via email with a salesman for approximately a week or so to schedule a test drive. All went well, until I returned to the dealership to negotiate the said price. These guys really play some games. First of all, the sticker price was $2000 more than the price listed on the company website and $3000 more than what is listed on Cars.com; OK....fair enough, they want to play games....so can I.....I countered them well below the Cars.com price, which I expected them to reject..no surprise there, after all this is a used car negotiation, not a bidding war on a house. Anyway, after sometime the salesman comes back with the manger (who I suspect was not really a manager) and offers to sell me the car for $300 more than the Cars.com and inflated the "sales/processing fee" by at least $100...I said no and countered at the Cars.com price for full delivery (tax, title and bogus fees included in my price).....They came back and said no...... There was only a $600 difference between our offers and they would not budge....I have never encountered anything so absurd........ I have bought many used cars and had dealers agree to close sales for more than $1000 of what they said was their bottom line and these guys would not even come down $600 to close the deal....really, that's just pathetic.....especially since there are visible scratches on the vehicle and it has been in an accident. Their rationale was that the vehicle had only been on the lot for 10 days and they know they could get more....oh really ?, is that so ? then why is the vehicle still sitting there; moreover, why are there never more than 2 or 3 people on the lot when I visit the dealership....doesn't appear to a high volume of sales to me. Obviously these guys either think that they are Carmax (no haggling) or just hope that some desperate person with poor credit will come along and overpay for a vehicle. These guys are very poor negotiators and not motivated to move inventory....I will be heading back to Ourisman were they know how to close a deal.......Now I see why Cowles has a such a poor rating on this website for used car sales.....what a sad case. More
Although I didn't buy my Pathfinder at Cowles it is the closest Nissan dealership to my office, and it is where I get my truck serviced. The Cowles staff is efficient and courteous; I highly recommend the closest Nissan dealership to my office, and it is where I get my truck serviced. The Cowles staff is efficient and courteous; I highly recommend them! More
I always get the best customer services when dealing with Kirsten Wright. The service is always top notch and very accommodating. Thank you, Randy K. Kirsten Wright. The service is always top notch and very accommodating. Thank you, Randy K. More
After negotiating on a price and accepting a deal, I then heard nothing for several days, despite reaching out several times. And guess what? They sold the car to someone else for more money and waited to heard nothing for several days, despite reaching out several times. And guess what? They sold the car to someone else for more money and waited to call me until they did so. Totally unprofessional. I'll never shop there again. More
Needed a reliable used car for my daughter to drive to/from college, and Cowles Nissan delivered! Every employee was friendly, there were plenty of quality used cars on their lot to chooses from, and t to/from college, and Cowles Nissan delivered! Every employee was friendly, there were plenty of quality used cars on their lot to chooses from, and the price was fair. The buying process took a little longer than my daughter expected (her first time purchasing her own vehicle) but the Cowles staff went out of their way to accommodate her busy schedule. To Mr. Niazi and the rest of the Cowles Nissan team: thank you! More
Don't buy anything frim this dealer they are crooks. I bought a vehicle from their used car department that has some issues that they promess to fix at no charge. The next day i took the car to their se I bought a vehicle from their used car department that has some issues that they promess to fix at no charge. The next day i took the car to their service department and one hour later, the car was out without fixing anything. The mechanic claimed that he fixed it, but when i asked for paperwork he said that he checked the problem and the car appeared to be within standard. I don't what standard was that? Their used car manager was the biggest looser of all, when i talked to him to see what he can do, he said to me that i shoulf off bought the 2500 dollars B.S warrarnty that they sell. The salesman and his name was keith called and promiss me to call me back with a solutions . He did not and i called 3 days later. He offered me a good deal: to fix the car on own expenses at the dealer service dept. my last resort was the GM Dan Wernitznig and he was the biggest looser and crook of all. He said that i bought a used car and should expect problems. A car that cost 8500 dollars. Just stay away from them. More