
Auto First LLC
Mechanicsburg, PA
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356 Reviews of Auto First LLC
Best experience I've had getting a new vehicle. The whole process was easy with the help Louis and team. Will definitely recommend to family and friends. The whole process was easy with the help Louis and team. Will definitely recommend to family and friends. More
Brandon Kendrick helped us and was able to work out a good deal for a 2016 Ford Fusion. He was kind, polite and patient. He even worked with us to take care of getting a dent fixed. Thank you Brandon! good deal for a 2016 Ford Fusion. He was kind, polite and patient. He even worked with us to take care of getting a dent fixed. Thank you Brandon! More
I purchased a truck from this family owed business. The staff was amazing I was treated like family. When I'm looking to purchase another vehicle I will be going back my sales person Ragene took the ti The staff was amazing I was treated like family. When I'm looking to purchase another vehicle I will be going back my sales person Ragene took the time to find me exactly what I wanted . Great place to buy a vehicle More
I recently purchased and financed a car from this company, and unfortunately, I encountered some significant issues during the process. While the car buying experience itself went smoothly, the finan company, and unfortunately, I encountered some significant issues during the process. While the car buying experience itself went smoothly, the financing aspect left a lot to be desired. After completing the financing process, I was told that the bank would get in touch with me, but there was no clear timeline given. As time passed without any communication from the bank, I took it upon myself to reach out to them, only to find out that they had all my information incorrect. It was quite frustrating to realize that the dealership had provided the bank with inaccurate details about my application. Unfortunately, this resulted in an inquiry being made on my credit report, which did harm my credit score. While the car buying process was smooth overall, I am deeply concerned about the dealership's association with banks that can mishandle customers' data and potentially impact their credit scores negatively. This experience has left me with a negative impression, and I would caution others to consider alternative financing options if they decide to buy from this dealership. It is my hope that the dealership takes these concerns seriously and improves its practices to ensure a more transparent and responsible handling of customers' financial information in the future. More