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Auto Expo
Great Neck, NY
1,475 Reviews
At Auto Expo we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough inspection by our certified service technicians to make sure you get to choose from the finest vehicles available. We proudly serve the entire Metropolitan Area. Featuring an extensive inventory of New, and pre-owned vehicles, AUTO EXPO has been in business for over 15 years and it is our #1 priority to provide the best possible customer service to all of our clients.
We know your time is valuable. That's why we've created our website to give you a fast and convenient way to research and find the right vehicle for you. Browse our inventory from the convenience of your computer. If you don't find what you're looking for in our online inventory, please contact us about the vehicle of your choice and our internet department will be happy to help you find it and order the particular vehicle you are looking for. We also accept trade in vehicles so feel free to stop by with the current vehicle you own anytime so we can give you a fair appraisal of your vehicle. Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice. Our passion is providing you with a world-class ownership experience.
We here at Auto Expo want every customer to feel like a honored guest in our home every day, every time without exceptions. We want your buying experience to be as comfortable and stress free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,475 reviews
May 09, 2012
I had a pleasant experience at the dealership Bryan and Alfredo were friendly and very patient with me throughout the entire process. I highly recommend them as salespersons. If you're looking for a great Alfredo were friendly and very patient with me throughout the entire process. I highly recommend them as salespersons. If you're looking for a great car with an even better price. More
by Ladynique
May 09, 2012
I bought a 2008 kia sportage at this dealer last week and I had a very good experience. I expected the usual annoying sales people when you go look for a car but I got a very different feeling. I called I had a very good experience. I expected the usual annoying sales people when you go look for a car but I got a very different feeling. I called before I came and spoke with Bryan de Leon who could not have been nicer on the phone. When I came in he greeted me very warmly and asked me exactly what I was looking for and showed me only what I was looking for and made sure it was in my price range of what I could spend. He took care of the insurance with me and was very helpful. I also dealt with ronnie who was very helpful with the financing and was able to get me a good financing package. All in all it was a very good experience with very nice and helpful people. When I buy my next car I will be coming back here again. I would reccomend auto expo to anyone looking for a new or used car. thank you Patricia Ross More
by patross54
Employees Worked With
Ronnie
May 04, 2012
Just bought a car yesterday and I'm honestly happy with the dealership. I really gotta say it was unexpected but I learned never to judge a book by its cover. I expected a small 5 employee dealership but the dealership. I really gotta say it was unexpected but I learned never to judge a book by its cover. I expected a small 5 employee dealership but it was much more official than I thought. Beautiful operation, everyone goes out of their way to say hello and offer help. I purchased a 2009 Mercedes CLS, I had an appointment with Bryan, he picked me up from the train station. Offered me something to drink, really respectful. The rest of the process was great, I really gotta hand it to you guys you are different! They work like a real big team there is no Bias over there. Thank you Bryan, and the rest of auto expo as I will be seeing you in 1 month for my daughters car! Keep up the good work! More
by cocogq
April 30, 2012
We purchased a Honda Civic 06 from that place a year ago. We purchased a Honda Civic 06 from that place a year ago. The Odometer readings were 56717 at the time of purchase. Few weeks later the Title came an We purchased a Honda Civic 06 from that place a year ago. The Odometer readings were 56717 at the time of purchase. Few weeks later the Title came and it had 77858miles on it. At the point of sale our salesperson was reluctant to show us the CarFax, and i couldnt even suspect that there could be an issue when you purchase from a Dealership. Basically, Auto Expo place will rob you and lie to your face with a sweet smile. I am about to get an attorney and sue them for all the money they took from me. Don't believe a thing they tell you. This place must be shot down and very fast. My advice to you, never buy any car from Auto Expo. More
by Boris Levin
Employees Worked With
Avi
March 01, 2012
Contacted them about a car they posted on ebay. Negotiated with Josh on the price-downpayment and terms of the loan. He proposed two options, I chose the one that best suited my needs, and schedul Negotiated with Josh on the price-downpayment and terms of the loan. He proposed two options, I chose the one that best suited my needs, and scheduled an appointment to come to NY from DE. Drove 150 miles and sat in the showroom for over and hour and a half for Josh to free up. Turns out the car was in another lot 15 minutes away. Drove over there to find he had no keys. So I drove a 300 mile round trip and spend 2+ hours there to find out I couldn't do anything but look at the car...and then Josh asked me for my information to start the loan process! I refused, stating that I would not buy a car I could not even get in or drive. Josh and I exchanged emails and reaffirmed the deal. I agreed to come back again and test drive the car. Drove another 150 miles and the car was there with the key. I liked the car and started the loan process to purchase based on the terms Josh presented to me. I gave them a $1,000 check to hold the car and said I did not want them to cash it, that I would pay the downpayment in cash. Josh agreed. I received an email the next day stating my credit was excellent and my loan had been approved. Josh wanted me to pick up the car before the end of the month, so I agreed and took vacation time from work two days later and rented a trailer to go get the car. I have emails detailing the deal Josh offered me, my clarifications, which are in email and spoken to him in person, and my acceptance of those terms. I have this in writing! So I drove another 300 mile round trip to go get the car. When I arrived at the dealership the car was there, still dirty and not detailed. They could not find the second key. I got an email from my bank that payments had bounced and that was because Auto Expo cashed the check they had agreed NOT to cash! I had to show them my account on the internet where the bank debited the check, and the carbon copy from my checkbook before they would issue me a refund check! I waited over an hour for the finance manager to meet with me and was very frustrated. I went back to Josh after and hour and said I was leaving and that I wanted the $1,000 they took from me. He promised that someone would be with me. He got me in with Avi who sat me down and told me he would not do the loan Josh had promised me. Instead, he said he would take a year off my loan but my payment would double! What kind of deal is that? I accepted the deal that Josh presented me. Josh told me I was approved and could come down and pick up the car. All in all I drove 900 miles, took a vacation day from work, rented a trailer, and had to pay bounced check fees, and then they won't even sell me the car for the price that they gave to me! I am out over $1,000 in gas, tolls, trailer rental, lost wages, and bank fees. This is a bait and switch dealership, predatory lending, lies and deceit. You cannot trust these people. More
by tp8534
Employees Worked With
Josh, Avi
November 07, 2011
Well im sure everyone has their own opinion on how they were treated at this dealership, in my case i could not have gotten a better deal on my nissan maxima, Alfredo took great care of me just like he sai were treated at this dealership, in my case i could not have gotten a better deal on my nissan maxima, Alfredo took great care of me just like he said, on top of that,i would have liked to get more money on my trade in then i expected but the deal overall went smooth. my process would have been faster if Ronny the finance guy did not have 4 customers at the same time as me. I recommend this dealership to anyone looking for a terrific deal. Gordon. More
by G.ordon
Employees Worked With
Alfredo and Ronny
July 12, 2011
8 months ago i purchased a car from Auto Expo, they told me to come back in 6-12 months then I could get into a better car if i made all my payments on time and they were right! I went from a 2007 honda Acc me to come back in 6-12 months then I could get into a better car if i made all my payments on time and they were right! I went from a 2007 honda Accord to a 2008 mercedes C300, originally i wanted the mercedes first but due to my credit it was not going to happen. Now I am driving the car that I love! and i will definitly recommend Auto Expo to everyone! More
by Boykins
Employees Worked With
Max
June 07, 2011
Since I purchased my 2008 Honda Accord from Auto Expo, I have had my car serviced at Auto Expo Service Department at 1800 Jericho Turnpike New Hyde Park N.Y. 11040. A couple of things I can say are they hav have had my car serviced at Auto Expo Service Department at 1800 Jericho Turnpike New Hyde Park N.Y. 11040. A couple of things I can say are they have always been friendly and with great customer service. I currently work in Wall Street so I dropped my car off to be serviced and they arranged to have my car dropped off to my job. If my car needed something other than what I brought in for service, I always received a call. They always worked with me as far as finances and deciding what the most important thing to have serviced first. I always feel like they go the extra mile to keep their customers happy and keep them coming in. I have recommended them to my friends, whether they have purchased a vehicle from Auto Expo or not. I get treated very well and not every service department makes you feel comfortable when you go to them but Auto Expo Service Department is different and I never have to think twice about taking my car to them. More
by Amand86
Employees Worked With
Angel
May 24, 2011
Gary Reid here from Hampton Bay, Long Island. Purchased a 2009 Mercedes S550 just 2 days ago. I had no problem with this dealership. I shopped and shopped and even stopped at other places to get prices an a 2009 Mercedes S550 just 2 days ago. I had no problem with this dealership. I shopped and shopped and even stopped at other places to get prices and Auto Expo offered me the lowest price. It did take 2 or 3 hours for the whole process but hey its a pre-owned showroom so it still takes time. They offered a great APR with Chrysler Financial, and I was truly satisfied. I recommend you ask for George when looking for a car, he was new in the game but can really work with you. A++ from me! More
by GReid
Employees Worked With
George & Dawn
