Auto Excellence Group
Saugus, MA
Filter Reviews By Type
Showing 8 reviews
I would give him 0 stars if I could. Medi is the definition of sleezy used car salesman. Sold me a car that was absolutely filthy, wrong tires, no brakes, and 2 run flats. That’s just the vehicle, m definition of sleezy used car salesman. Sold me a car that was absolutely filthy, wrong tires, no brakes, and 2 run flats. That’s just the vehicle, medi as a person is even worse. He’s rude, arrogant, pretends to be your friend and then snaps, he wants praise for doing simple task. DONT BUY HERE More
DON’T BUY A CAR HERE! I bought a car from Medi and all though he is friendly he is a scammer. Bought a car from him and he showed me an old car fax report. When i asked about the cars accident history he though he is friendly he is a scammer. Bought a car from him and he showed me an old car fax report. When i asked about the cars accident history he told me minor damage. Turns out the car was totaled because of frame damage and has alot of mechanical issues. When i called him he ignored my call and had one of his sales associates give me the run around. He is the exact definition of a shady used car sales man. Save yourself the headache and dont buy from medi or auto excellence group. More
spoke with owner or person who runs dealership, extremely cocky and arrogant... Super chip on his shoulder.. i feel bad for anyone who does business with this place. he must have his friends on here writing cocky and arrogant... Super chip on his shoulder.. i feel bad for anyone who does business with this place. he must have his friends on here writing these reviews!! what a joke..BEWAREEEEEEEE More
Mercedes wagon Medi was wonderful to work with. He took excellent care of me. I will recommend him to everyone and he will be my first call for any future cars. Than Medi was wonderful to work with. He took excellent care of me. I will recommend him to everyone and he will be my first call for any future cars. Thank you Medi. More
Disturbing and Amazingly Poor Business Practicea I have just left this dealership and I rarely take the time to share negative opinions about an experience but have shared positive experiences with o I have just left this dealership and I rarely take the time to share negative opinions about an experience but have shared positive experiences with other dealerships. I am a collector of several exotics R8;Bentley Contential GT Speed, Aston Martin Carbon Black edition and several more. I have purchased from dealerships around the U.S. in my travels. Today in a torrentialrove downpour I drove 45 minutes to visit auto excellence for the first time. I was fairly skeptical as I have heard from others they did not have a good experience but I wanted to give it a try and give them a opportunity to earn my business . Prior to leaving my house I checked to make sure they would be open and the site states open until 7 PM, I arrived at 5:05 PM. The dealership has two floors and it appears there highest end exotics are on the second floor. I has not searched their inventory on their website but wanted to take the time walk the showroom and see for myself what they had as I had driven by many times . Upon arrival I was greeted by someone who asked if I was a particular appointment I assume he was waiting for, Which I was not as I was going to browse the showroom . Upon spending a few minutes on the main floor there was nothing I was interested in so I asked how to get to the second level when I was told that I needed to have an appointment and I could make an appointment with this person for a future date. Then I shared why would I make an appointment when I’m standing here in the showroom right now and we could walk up the steps. He said that I need to make an appointment. I shared that I was looking for a new exotic and travel 100k miles a year for business so making appointment was not very practical especially given I’ve driven there in the pouring rain and standing in his showroom right then. I’ve lead a very large sales team for over 28 years and a prospect standing in the showroom certainly seems like a lot better potential sale than telling me to go on his website take a look at what he has and then make an appointment with him, Well that certainly will not happen as I was amazed at the unwillingness to take a few minutes and walk me upstairs to take a look around since I told him how far I had driven in the torrential down pour. I can say that it was was one of the worst customer service experiences and certainly salesmanship experiences I’ve ever encountered in what is supposed to be an exotic dealership… This is not an exotic dealership..... and it certainly isn’t excellent. They really lost a good potential customer. More
Outstanding Experience I have nothing but complimentary things to say about my recent experience at Auto Excellence Group. Medi, Connie and Bobby are top notch and first rat I have nothing but complimentary things to say about my recent experience at Auto Excellence Group. Medi, Connie and Bobby are top notch and first rate. I recently purchased an exotic from them and the car is flawless. Every effort was made to facilitate the transaction and I felt as if I was doing business with a friend. There is no pressure and no attitude. I will only buy from Medi going forward. Thank you! More