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Auto Collection of Murfreesboro Inc.

Murfreesboro, TN

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115 Reviews
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806 Old Fort Parkway

Murfreesboro, TN

37129

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Showing 115 reviews

April 12, 2023

I couldn’t have had a better experience than the one I had! Lora and the Team were Amazing. This is my second vehicle I have purchased from Auto Collection of Murfreesboro. Hans has a fantastic Team ! Loo More

by Bwhitt116
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hans Niknejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lora and Ray
February 04, 2023

I purchased a 2021 Range Rover SVR from Carmen. It was a good car-buying experience. It was a pleasure working with Carmen and the staff. The vehicle was everything she promised. Carmen also arrang More

by Ron@decalmx.com
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carmen Woodall
January 16, 2023

I reasonly purchased a 2023 Toyota GR Supra from Carmen, it was a wonderful experienced, love the new car and the wonderful work that Carmen did, much appreciated you my friend!!! More

by xiangwenwei8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Woodall
December 03, 2022

Carmen was great easy no hassle buy. Thank you so much for all your help. Awesome experience More

by pwb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Woodall
November 11, 2022

1st, If you are getting financing here RAY is the most amazing guy to work with! RAY made things happen other dealers told me could not be done! THANKS RAY/!!! LOVING my NEW McLaren! All round... The inv More

by kevin58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Niknejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond in Finance, Carmen Woodall
October 19, 2022

The staff at Auto Collection was friendly, and easy to talk to. The dealer however did not service my vehicle at all before they sold it to me. For one the oil was very dirty and way past due for a cha More

by wilson13f
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Woodall
Oct 19, 2022 -

Auto Collection of Murfreesboro Inc. responded

I appreciate the opportunity to assist you in the purchasing process. I am disappointed you feel the dealership did not meet your expectations. I feel we worked hard to negotiate a deal that would earn your business. We were the best priced RAM in the area. Our records showed it was not time for an oil change. However, when you came in and made me aware of the wipers and oil, I immediately contacted our service department and arranged an appointment that suited your schedule at no charge to you. You came in and test drove the truck twice. Once with your wife where you checked out all the features extensively to ensure they were in working order. You never addressed the fog light so this must have happened well after the sale. We are not responsible for all maintenance or issues for the duration of ownership. Lastly, there was no exhaust leak when you purchased the truck or when you brought it back to address the wipers & desired oil change. This is a manufacture issue, which is covered under the original manufacture warranty. Unfortunately, vehicles do not last forever & have issues. This is why I, as well as the finance department always recommend protecting your investment with additional warranty coverage. The management team & myself would appreciate the opportunity to speak with you to discuss these issues. Thanks, Carmen Woodall

July 08, 2022

We are very pleased with our purchase of our new car. Carmen is very easy to work with. Friendly, trustworthy, reliable. We will definitely be repeat customers. No name-- if you do need a name please More

by tipanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Woodall
Jul 13, 2022 -

Auto Collection of Murfreesboro Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Hans Niknejad | Owner

April 06, 2022

I bought a 2013 Tacoma for my grandson. David was the salesman that worked with me. It was the best experience I’ve ever had buying a automobile he went above and beyond what I expected. I More

by Bill Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Auto Collection of Murfreesboro Inc. responded

Bill, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Hans Niknejad | Owner

March 27, 2022

Very friendly , low pressure,trustworthy,and honest. That’s just a few words to describe them. My family went to Nashville for the weekend for the zoo and swimming, my wife had been looking for vehicles More

by Jimmy.Pickens1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Copeland, Bryan Tillery
Mar 30, 2022 -

Auto Collection of Murfreesboro Inc. responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Hans Niknejad | Owner

March 16, 2022

Bought my 2017 GMC Seirra from salesman David Smith. He was the best salesman I have ever dealt with. He was very knowledgeable and professional and absolutely zero pressure. I drove in from Mississippi More

by Kdawg691
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pele McDaniels, Bryan Tillery
Mar 21, 2022 -

Auto Collection of Murfreesboro Inc. responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Hans Niknejad | Owner

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