Auto Class Direct
Plano, TX
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14 Reviews of Auto Class Direct
I went to try and purchase my first vehicle from Auto Class direct and was blown away by the Great experience I had. Not only was I able to get a vehicle, I got the the type of vehicle I wanted! Cesar ma Class direct and was blown away by the Great experience I had. Not only was I able to get a vehicle, I got the the type of vehicle I wanted! Cesar made my first vehicle purchase better than what I could have hoped for. The people here will go above and beyond for you and that’s all you can ask for. Now I have a 2014 F150 and I couldn’t be happier. More
We got two vehicles from this dealership. Very nice and understanding people that will work with you. Thank you Ryan Tucker for being a great seller to us. He answered any questions we had ab Very nice and understanding people that will work with you. Thank you Ryan Tucker for being a great seller to us. He answered any questions we had about the vehicles and more. I do recommend this car dealership. More
Count me among the list of dissatisfied customers. I should have known that purchasing a car "as is" is not a good decision. On the plus side, they replaced the driver's seat which was broken, but it t should have known that purchasing a car "as is" is not a good decision. On the plus side, they replaced the driver's seat which was broken, but it took two visits and several days where I had to rent a car to get home since I live too far away. I have had the car for just under two months and found that the radiator had a leak and needed replacement, costing just under $1,000. The mechanic said the car had NO COOLANT, just plain water and that a radiator sealant had been used to try to stop the leak. If the dealership truly cared, it would stand behind their cars. I'm also disappointed with CarFax since my car was featured on their website. I understand they cannot test all the vehicles, but assumed the dealers they recommended were ethical. All CarFax said was that I should have had the car inspected pre-purchase, though I don't know a mechanic where I could have had that done. Lesson learned - don't do business with Auto Class Direct. More
Auto class dealer made the situation right from my earlier review. I left a satisfied customer and Chad and team made me happy. I felt liked they cared earlier review. I left a satisfied customer and Chad and team made me happy. I felt liked they cared More
Try honesty and follow through Ryan. If you say you will call me 20 min when I am serious about buying please do that. Why would I have to call back? If you said submit an offer and then you will give me call me 20 min when I am serious about buying please do that. Why would I have to call back? If you said submit an offer and then you will give me your best number after talking to the owner, please do that Why should I have to call back? If you say you will submit my offer at 10 am and I hear nothing and call you at 12:30 and you still haven’t discussed please tell me the offer is unacceptable. Why would you lie and avoid over and over. I then call you and you tell me what the list price is? Insulted. We discussed all that after I drove the car. Then 30 seconds after we talk you say the car is sold. No apology. No explanation. It is places like this that make ones skin crawl when thinking about buying a car. FYI I was willing to pay full price for the vehicle but I wanted to test your bottom. I am sure you could care less however. Stay away folks. There are dealers with integrity elsewhere. More
Best car buying experience ever. Very helpful with our car buying experience. Not only did we get a great car,(Cadillac SRX) they were so helpful in explaining everything to us. Highl Very helpful with our car buying experience. Not only did we get a great car,(Cadillac SRX) they were so helpful in explaining everything to us. Highly recommend. Very knowledgeable and friendly More
I had great painless easy experince and got a good quality car from them ..Tracy and Rodney helped me in every way possible i will go back again! quality car from them ..Tracy and Rodney helped me in every way possible i will go back again! More
Great Experience! The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’v The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’ve got from them, and I’m so happy with how they’ve treated me! I’ve sent all my friends and family there, and I look forward to doing further business with them! Kim H. More
Awesome dealership. Great selection to choose from. They do in house financing. Tucker was such a pleasant person to work with. I love my car. do in house financing. Tucker was such a pleasant person to work with. I love my car. More
Buyers Beware Auto Class Direct is a very bad business! Auto Class Direct is classless and is not committed to customer service! Please, do not patronize Auto Cla Auto Class Direct is a very bad business! Auto Class Direct is classless and is not committed to customer service! Please, do not patronize Auto Class Direct!! They’re nice to get the customer in the door, but do not ask any questions of the representatives, because they haven’t a clue about any vehicle they sale! I purchased a car one day and took it back the next! The poor owner refused to pay for the repairs! The bank representatives said they do not want to be associated with a business like Auto Class Direct!! Please, if you have any type of credit patronize businesses like Sewell. You do not have to rely on Sharks to sale you a lemon! Auto Class Direct will forever sale cars in the delapidated house, because bad is going to follow them! Customers do not waste your money; you work tooo hard for it! Beware!!!! More