Auto City

No pressure, just amazing!!! //Possible repeat, as didn't see first attempt post// My wife's 2006 Lexus has been struggling the last few months and visited the Lexus dealer sev //Possible repeat, as didn't see first attempt post// My wife's 2006 Lexus has been struggling the last few months and visited the Lexus dealer several times at a tune of $1,500+ just to keep it running without every possible dashboard light being on and in our face about the car being sick. During the last visit the dealer basically said it's time to put it down. Let me clarify, the car not the wife. I am in a sticky financial situation that I needed a lender to work with me and understand the numbers. A friend recommended I contact Stan at Autocity in El Cajon. Although a bit nervous, we reached out and let Stan know our situation. I must say for the first time in four years it was like someone actually properly understood my situation and knew how to work with it. Stan said to go to their website and see if any of the cars would meet my wife's need for a 'nice' car. We picked out about three from the huge selection and notified Stan. Stan had us come in at our convenience (that night!) and test all of them. Stan introduced us to Mike who would be our salesperson throughout the experience. Talk about a patient, yet really knowledgeable person - Mike rocks! Let me tell you about the drive test at Autocity. They give you the car and ask that you bring it back. No salesman riding in the back pointing out things he thinks you should know about the car. Just some quality time between the car and you. Awesome experience. Unfortunately, the wife and I didn't like the proposed numbers on the great car we drove and decided to wait. Well a week later we checked the website and saw a 2017 Mercedes that was just begging my wife to drive it. We contacted Stan and asked him to run the numbers before we came in this time. He had the info back to us in 30 minutes and everything was in the right zone. We came in, met up with Mike again, and the wife fell in love with this car. Mike had the paperwork done in about an hour, while the detailing crew made sure that the delivery experience was top notch. Highly recommend this place and the entire team. They have made car buying comfortable and absolutely no pressure. More

Amazing experience Stan and his assistant Mike were absolutely the best to work with. Made my experience super easy and I was treated like a super VIP customer. Thanks g Stan and his assistant Mike were absolutely the best to work with. Made my experience super easy and I was treated like a super VIP customer. Thanks guys. More

Excellent service Purchased one car and was beyond satisfied so much I came back for a second. Thank you to Alfred and Jorge for the great service Purchased one car and was beyond satisfied so much I came back for a second. Thank you to Alfred and Jorge for the great service More

Active duty military and needing a vehicle I'd like to start off by saying thank you to JR for being so helpful and courteous, even when I came in an hour before they closed. And even after the I'd like to start off by saying thank you to JR for being so helpful and courteous, even when I came in an hour before they closed. And even after they were closed, he stayed late (which way past the time he should have gone home) just to make sure I was happy and would be able to take home the car I wanted that night. I really appreciate that! I'm in the military and stationed in 29 Palms, so I could have went to any of the cities nearby to buy a car. I DID NOT want to end up getting ripped off and screwed over somewhere, so I spent about 9 hours online reviewing dealers that helped get people with troubled credit financed, had really good customer feedback/reviews, and ran an honest business. The two best options were AutoCity and Classic Chariots, which I ended up deciding on AutoCity because of better feedback, and less negative reviews. I took a Uber from 29 Palms down to El Cajon, a 3 hour ride, which cost me over $200. I would never do that if I wasn't of happy with what I saw online, and I was not disappointed. As soon as I got there, it was already about an hour before they closed, and it was a Monday so I'm sure everyone was ready to go home. As soon as I walked in I was helped immediately, and wasn't thrown some sales pitch. They let me test drive the vehicles by myself, which I really liked since other dealers will have the sales guys ride with you just to throw you some sales pitch and talk you into buying the car. By the time I got done test driving the first vehicle, it was already closing time. Instead of telling me to come back tomorrow, JR let me test drive a few more vehicles until I found the car I liked. He even stayed past closing time to make sure I'd be able to go home that night with a vehicle. He filled it up with a full tank of gas at no charge before I left and told me if I ever had any questions or needed anything to make sure and give him a call. The financing process was pretty simple and I didn't have to deal with the stress of negotiating because of their no haggle pricing. They price there vehicles usually pretty close to what the Kelly Blue Book value would be. I also didn't have to go to the DMV for ANYTHING because they handle all the paperwork there, if you're registering your car in California. If you're looking for an honest place to buy a vehicle from that won't cheat you over just to make a profit, and sell you a vehicle that is reliable than I would definitely recommend this place! More

Excellent service I have had excellent care and service in every department I have had to encounter. Sales, finance, and service department. I initially had anxiety abo I have had excellent care and service in every department I have had to encounter. Sales, finance, and service department. I initially had anxiety about purchasing a car alone, but as a young woman I walked into the dealer and felt very comfortable and confident the entire duration of my visit, and didn’t have to spend half of my day at the dealer to purchase my car. JR is a very friendly and thorough salesperson. I came in pre-approved through my credit union and they got me a much better APR through another lender. I’m beyond satisfied. More

Relaxed car shopping I went in, picked four cars I liked. Took them for a private test, selected one and got financed in no time. Non stress, great selection. Great experi I went in, picked four cars I liked. Took them for a private test, selected one and got financed in no time. Non stress, great selection. Great experience. More

Looking for a truck This was our third purchase for a vehicle here. Outstanding customer service, great selections and very easy to work with. Will continue To shop and This was our third purchase for a vehicle here. Outstanding customer service, great selections and very easy to work with. Will continue To shop and recommend in the future. Thank you More

Excellent customer care/ service I'm a second time customer. I will continue to be a customer for life. Thank you Auto City for taking such great care of me and my family. I'm a second time customer. I will continue to be a customer for life. Thank you Auto City for taking such great care of me and my family. More

Amazing friendly & helpful staff Jr was an amazing help towards getting my first car, helped me get exactly what I needed for a great deal everything was at my own pace no rush I woul Jr was an amazing help towards getting my first car, helped me get exactly what I needed for a great deal everything was at my own pace no rush I would recommend getting your car here More

A-M-A-Z-I-N-G Best experience ever great service great employees no hassle, no bull super straight forward highly recommend ask for Jorge Bustamante he is the GM an Best experience ever great service great employees no hassle, no bull super straight forward highly recommend ask for Jorge Bustamante he is the GM and yes still made time to gake care of me More