Auto City

Thank you! I came in to Auto City today hopeful but thinking I wouldn’t be leaving with a car. After test driving the car I’ve been looking at online lately, I f I came in to Auto City today hopeful but thinking I wouldn’t be leaving with a car. After test driving the car I’ve been looking at online lately, I fell in love instantly. I was so surprised to leave with not only a car but my dream car! Nellie, Alfred, and Issac were super professional and made me feel so special. They did everything they could to put a smile on my face. Thank you so much! More

Fiat Fabulousity FIAT 500 USED PURCHASED 11.2018 Mine was not your typical shopping experience. I'm a filmmaker and I had just finished shooting a car for my 2nd f FIAT 500 USED PURCHASED 11.2018 Mine was not your typical shopping experience. I'm a filmmaker and I had just finished shooting a car for my 2nd feature "the 10th RIDE" (a little 2010 Chevy Aveo that I had sunk a ton of cash into to making it road ready for the movie and personal use). I had already owned a 2012 Fiat 500 and hoped I could find one for the movie but in Michigan, where filming began, there was no one to be found that suited our needs. I finished filming the road trip portion of the movie with the Aveo in Los Angeles. Knowing the time with the Aveo was coming to an end, I had already begun searching the SoCal area for a Fiat. I like shopping for cars so after a few months using things like Cargurus, Carfax, Craigs, Dealer sites etc. I found the used Fiat of my dreams! The only thing was it was almost three hours away but the superior condition of the vehicle, the outstanding price (especially compared to MI prices for the same vehicle), the transparent selling, professional and clear website, the friendly and trustworthy staff motivated me out the door for a nice ride down the coast. I didn't have the time I needed to sell my Aveo before showing up but they gave me a fair purchase price. I took the shiny and bright Fiat for a test drive and when I parked it I noticed a bit of a burning oil smell which they recognized. They made a deal with me that I could not pass up. They would repair the oil issue for free, and since I had already sold my car (paper work filed) they would comp me an Uber to Amtrack, reimburse me the ticket and ship my Cherry Pop Fiat complimentary to my Hollywood address. The entire staff including Corey in the garage were super, patient and accommodating to the end and when I say the end; we closed the shop with this transaction. YES, WOW!!! More

Flexible Low credit wasn’t an issue for me, they were still able to find a finance company willing to work with me. They were patient and professional. Low credit wasn’t an issue for me, they were still able to find a finance company willing to work with me. They were patient and professional. More

Sloppy misleading experience This review pertains to my experience once I arrived at the dealer. Despite being pre-approved, having my vehicle already selected and having alr This review pertains to my experience once I arrived at the dealer. Despite being pre-approved, having my vehicle already selected and having already test drove the car, I was at the dealership for 3+ hours. The process should have been much faster but they were very disorganized. In addition, I was misquoted on price. My rep sat down with me and showed me a price of 25,350 for the vehicle I selected but he had confused it with another vehicle. The actual price was 25,400 which isn’t a lot but it ended up changing my loan rate by over 1.5%. When I pointed this out they just shrugged their shoulders and said there was nothing they could do. When I finally got the vehicle, I was only given 1 key and the driver side door mat was missing. Those things should really be explained prior to purchasing the vehicle as they will cost me hundreds of dollars to replace. Although they did have good prices, I feel that the buying experience was very poor and misleading. More

Reese Russel Just wanted to say that Auto City employee Reese Russel did a a lot to make our deal work. He was very professional and I think his follow up was amaz Just wanted to say that Auto City employee Reese Russel did a a lot to make our deal work. He was very professional and I think his follow up was amazing. He looked after all the little details that you hope will happen when purchasing a car. More

Amazing staff! Jose and Al were an absolute joy to work with today. Super easy process rom start to finish. Jose was able to get me a lower rate then we originally t Jose and Al were an absolute joy to work with today. Super easy process rom start to finish. Jose was able to get me a lower rate then we originally thought which is great. Love my new car! More

Over the rainbow I was so happy to buy new car and employee were so helpful and patience with me lol.I love the way help tru the process.They really listen to me and a I was so happy to buy new car and employee were so helpful and patience with me lol.I love the way help tru the process.They really listen to me and answer all my questions and left home with confidence.Great employees .Thank you More

Great place for great deals! Went here a few weeks ago to buy a used car and had a great experience. We already knew which cars we wanted to look at and Nellie had them ready as s Went here a few weeks ago to buy a used car and had a great experience. We already knew which cars we wanted to look at and Nellie had them ready as soon as we got there. Once we decided, Sam took care of us and got everything sorted out. Overall a very pleasant experience and I'd definitely go back! More

The best:) Great service, definitely will return back for another car in the future:) The prices are good,great variety of cars& prices They work with you ?? Great service, definitely will return back for another car in the future:) The prices are good,great variety of cars& prices They work with you ?? More

No pressure, no haggling, very helpful staff Getting my car here was extremely easy; the staff took care of almost everything. The price was set, so I didn't have to haggle. They walked me throug Getting my car here was extremely easy; the staff took care of almost everything. The price was set, so I didn't have to haggle. They walked me through the paperwork and made sure I understood it. I mostly just sat around and answered a few questions while they took care of everything else. There were offers, but there wasn't any pressure to buy extra features. Easy, low pressure, and I'm very happy with the car and deal that I got. More